Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.2 "Terrific location."9.7 "97%
liked the proximity to shopping ." 9.7 "97%enjoyed the restaurants & bars nearby ." 9.3 "93%liked the proximity to sightseeing ." 9.4 "City centre within easy reach , said 94%." 10.0 "Good access to the airport , said 100%." 9.9 "Near to public transport , according to 99%." 8.2 "Easily accessible by car , said 82%." -
8.7 "Food is delicious."8.0 "80%
loved the menu selection ." 8.7 "Beef and steak dishes were excellent , according to 87%." 9.6 "Yummy desserts , said 96%." 8.9 "89%loved the pizza ." 7.9 "79%enjoyed the snacks that were offered." 10.0 "100%loved the sushi selection ." -
7.7 "Good service."8.3 "83% found the
staff to be very friendly ." 9.5 "95% said therecreation staff was great ." 7.6 "Housekeeping was great , according to 76%." 7.6 "76% werehappy with the room service ." 8.2 "82% said theconcierge service was amazing ." 7.7 "77% wereimpressed by the valet service ." 7.7 "77% werehappy with the shuttle service ." 10.0 "Lovely pool/beach service , according to 100%." -
6.2 "Breakfast is mediocre."5.6 "
Breakfast prices were ok , according to 56%." -
6.2 "Rooms are ok."5.1 "Only 51% thought the
shower was ok ." -
5.7 "Internet is average."
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5.7 "Pool is mediocre."
Overall Rating
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9.0 "Terrific location."9.7 "97%
liked the proximity to shopping ." 9.2 "92%liked the proximity to sightseeing ." 9.5 "City centre within easy reach , said 95%." 9.4 "94%enjoyed the restaurants & bars nearby ." 10.0 "Good access to the airport , said 100%." 9.9 "Near to public transport , according to 99%." 8.3 "Easily accessible by car , said 83%." -
7.5 "High comfort."8.3 "83% said the
beds were comfortable ." 7.9 "79% thoughtrooms were spacious ." -
7.3 "Good service."8.3 "83% found the
staff to be very friendly ." 7.7 "77% thought theservice was very professional ." 7.9 "Housekeeping was great , according to 79%." 7.7 "77% werehappy with the room service ." 9.6 "96% said therecreation staff was great ." 8.2 "82% said theconcierge service was amazing ." 7.9 "79% wereimpressed by the valet service ." -
6.4 "Rooms are ok."6.4 "Only 64% said
rooms were clean enough ." -
6.1 "Average value."5.4 "
Breakfast prices were ok , according to 54%." -
6.1 "Pool is mediocre."
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5.8 "Internet is average."
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5.6 "Breakfast is mediocre."5.4 "
Breakfast prices were ok , according to 54%." -
5.0 "Vibe was decent."6.4 "Only 64% thought, the
hotel was luxurious ."
Overall Rating
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9.0 "Terrific location."9.6 "96%
liked the proximity to shopping ." 9.2 "92%liked the proximity to sightseeing ." 9.7 "97%enjoyed the restaurants & bars nearby ." 9.3 "City centre within easy reach , said 93%." 9.9 "Near to public transport , according to 99%." -
7.2 "Good service."7.8 "78% found the
staff to be very friendly ." 7.5 "Housekeeping was great , according to 75%." 9.6 "96% said therecreation staff was great ." 7.5 "75% werehappy with the room service ." 8.2 "82% said theconcierge service was amazing ." -
5.9 "Rooms are ok."6.4 "Only 64% said
rooms were clean enough ." 5.1 "Only 51% thought theshower was ok ." -
5.8 "Internet is average."
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5.7 "Breakfast is mediocre."5.9 "
Breakfast prices were ok , according to 59%." -
5.5 "Pool is mediocre."
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5.5 "Average amenities."5.4 "54% thought the
building was acceptable ." -
5.4 "Average value."5.9 "
Breakfast prices were ok , according to 59%." -
4.3 "Vibe wasn't good."1.9 "81%
criticized the unstylish hotel ." 3.9 "For 61%, thelobby entrance was sub-standard ."
Overall Rating
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9.2 "Terrific location."9.2 "92%
liked the proximity to shopping ." -
8.8 "Food is delicious."
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7.4 "Good service."8.3 "83% found the
staff to be very friendly ." 8.1 "81% thought theservice was very professional ." -
6.2 "Average value."
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5.9 "Average amenities."5.8 "58% thought the
building was acceptable ." -
5.5 "Pool is mediocre."
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5.5 "Internet is average."
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5.2 "Vibe was decent."
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4.6 "Rooms are not good."1.4 "86% thought they were
poorly maintained ." 3.4 "66%complained about the bathroom ." 1.0 "For 90%, therooms looked old ." 3.9 "61% weredisappointed with the minibar ." 2.2 "78% foundproblems with the furniture ." 3.1 "69% thought thetv was sub-standard ."
Overall Rating
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9.0 "Terrific location."10.0 "
Good access to the airport , said 100%." 9.6 "96%liked the proximity to shopping ." -
7.3 "Good service."8.3 "83% found the
staff to be very friendly ." 7.4 "74% werehappy with the room service ." -
6.2 "Average value."
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6.1 "Internet is average."5.1 "51% thought the
wifi quality was ok ." -
5.7 "Rooms are ok."6.8 "Only 68% said
rooms were clean enough ." -
5.3 "Vibe was decent."
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5.3 "Pool is mediocre."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.2review from
They had my booking dates incorrect. I was scheduled to stay there from june 15-20th. When i got there they told me i had booked it for july. I was able to find the itenerary and show them to correct dates. I also paid 200.00 for what they said was a deposit, and would get back as long as there was no damage to the room. But when i checked out. They said it was hotel fees and i would not get the money back. Very misleading
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7.7review from
Well taken care of. Excellent bar tender -- Tina. Clean rooms. Nice pool. Food at the restaurants, anything from the stores, drinks at the pool were all way over priced. Considering the money they're making from the gambling and shows, everything was easy over priced. Allthough, I think the strip had gotten very expensive. It's not the old Vegas...
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6.0review from
Ok room and facilities Hidden resort fee charged to every customer
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5.1review from
Hidden resort fees they tacked onto a prepaid stay. Added $180 to a stay that i purchased online. Rip off.
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6.0review from
Restaurants, roller coaster, nice shower. Noisy despite being on 30th floor, unhealthy air, pay for parking, crowed pool, no frig.
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4.5review from
Room was large with a comfortable bed. Hidden fees "resort fee" were added at check out even though I prepaid online. This was not disclosed by kayak online or at the hotel at checkin. This practice is deliberately deceiving and should not be allowed. I don't know how they get away with this.
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10.0review from
The night clubs really rock. The restaurants are outstanding. Everyone was fantastic there. The shows and the clubs are edgy and not appropriate for kids. We went for our 25th anniversary and I was afraid perhaps I should have spent more. Wow, we had such a great time. It was the memory I was hoping to make. For the price, it is a great value!
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8.0review from
Didn't like the roller coaster view (patrons screaming). Light sleepers should request a room farther away from the roller coaster.
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6.0review from
Bathroom faucet was broken and there was no coffee maker. Really loud at night.
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10.0review from
The hotel was outstanding, as usual. Clean and efficiently operated, the staff takes pride in this hotel. Make your hotel reservation at any website but Kayak. My choice for airline reservations, their partner group for hotel stuff---not so much A drink coupon with our room upgrade never materialized. The state of Nevada now mandates that parking along the strip costs 10 bucks a day, so plan to walk a lot. Casino is run by corporations that focus only on profit. Likely will opt for Indian casinos over any Nevada venue going forward. (Will still run to the Nevada border for ammo since I live in Cali.)
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6.2review from
Linens, beds, and pillows were very comfortable. The hotel has a cool look. Rooms were dated and the roller coaster could be heard in the middle of the night in the room. There aren't many bars.....we had to choose between Mexican dancing and a piano bar where they were charging a cover, even for hotel guests.
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9.7review from
I took my best friend for his birthday. We spent the night at the New York New York aND from checkin to check out it was awesome. The times square piano bar was where we ended our night singing at the top of our lungs and that was after eating some of the best pizza in Las Vegas! Also the rollercoaster is pretty awesome too. Worth the money. Obviously the smoke is a turn off but they allow smoking in all of the casino's there so that is hard to get away from. Also War yep good old fashioned higher card wins is a game they have there but some nights it is closed that sucked.
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5.1review from
Upsetting you have to pay for parking customer service very poor my deposit hasent been refunded yet I won't stay there again
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7.7review from
Hotel was good. No micro oven and fridge in room
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7.7review from
New York New York NY Hotel has been I go to place for Las Vegas for many years. Has a great location, decent food service within the complex, and a okay Casino. The property is simply getting tired... It's time to do the overhaul of the entire facility especially the rooms.. casino. I don't believe the furniture is been changed within the bedrooms and for many years.
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10.0review from
It was clean. The staff was very accommodating. I would stay there again. It's right on the strip and there's easy access to everything.
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6.0review from
Hotel staff very accommodating. Good restaurants. Unavailability of MLife staffing and rude behavior when leaving. Always had discounts when checking out. No longer.
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9.4review from
Overall layout and variety of restaurants was hreat
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8.0review from
Hotel was fine, but nothing special Besides the $30/day resort fee, MGM has decided to add a $10/day parking fee for all their hotels (about half of the hotels on the Vegas Strip).
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8.0review from
Food Sportsbook
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9.1review from
Location and cost Queues at reception - arrivals and departures
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6.0review from
Parking fee is a very bad idea. Not sure I will ever stay in MGM owned resorts. Small luxuries like valet is something I enjoy in Vegas.
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2.0review from
Kayak booked my room with New York when it was already at already over book so me thinking I had a room an get there an be told I don't have one is very upsetting I don't think I'll be using kayak again to book hotels
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10.0review from
Friendly staff and great room for the price. Several other hotels were 100 bucks per night more. Glad I stayed here. Will stay here again!
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2.0review from
We noticed that the door dint not lock properly. This resulted in burglary and we lost about goods and jewels worth of $50,000 . We have lodged a complaint but it doesnot appear that the case is addressed with any urgency. The lost items includes goggles, wallets, dresses, shirts, jewels, headphones and the thief conviniently stole one of our bags to carry all these. Every time we make a call to checkon the status the risk managements sends it to voice mail. We have visited vegas for about 10 times and this is the first time ever we had such a worst experience. We would appreciate if the hotel takes responsibility. To our surprise we learnt that they do not have any cameras installed in the hallways or stairs. Looks like casino are the important place for these hottels and they dont care about the customers safety at all. I lost my interest in visiting vegas at all.
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4.5review from
Location Over priced, not good value
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5.4review from
Cool building with a roller coaster. The rooms were dated and did not include coffee machines or water bottles. Outlets in the floor were insecure allowing the entire outlet to be pulled out exposing dangerous wires. The gym closed at 7pm! It should be open 24 hours. I wasn't able to work out when I wanted to.
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5.7review from
The rooms were clean and restaurant choices I was charged a resort fee but during the season with no pool.
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5.7review from
Location on the strip To much smoke smell; resort fees high
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4.8review from
for the most part, the room was clean and in good order. the staff was unhelpful and rude. the early check in offer was not actually available despite the ability to sign up for it. if you are an early arriving traveler, this will leave you stranded without a room and no place to find rest. furthermore, the hallways of the room towers were always dirty and filled with used room service that seemed to sit out for at least a few days.
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5.4review from
Location was good and the shoe shine guy was cool!! No shampoo or soap in the shower the second day we were there...found it less exciting as we did 3 years ago. ..We will be staying at the Venetian next time!!
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10.0review from
The night clubs really rock. The restaurants are outstanding. Everyone was fantastic there. The shows and the clubs are edgy and not appropriate for kids. We went for our 25th anniversary and I was afraid perhaps I should have spent more. Wow, we had such a great time. It was the memory I was hoping to make. For the price, it is a great value!
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8.0review from
Didn't like the roller coaster view (patrons screaming). Light sleepers should request a room farther away from the roller coaster.
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10.0review from
The hotel was outstanding, as usual. Clean and efficiently operated, the staff takes pride in this hotel. Make your hotel reservation at any website but Kayak. My choice for airline reservations, their partner group for hotel stuff---not so much A drink coupon with our room upgrade never materialized. The state of Nevada now mandates that parking along the strip costs 10 bucks a day, so plan to walk a lot. Casino is run by corporations that focus only on profit. Likely will opt for Indian casinos over any Nevada venue going forward. (Will still run to the Nevada border for ammo since I live in Cali.)
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9.7review from
I took my best friend for his birthday. We spent the night at the New York New York aND from checkin to check out it was awesome. The times square piano bar was where we ended our night singing at the top of our lungs and that was after eating some of the best pizza in Las Vegas! Also the rollercoaster is pretty awesome too. Worth the money. Obviously the smoke is a turn off but they allow smoking in all of the casino's there so that is hard to get away from. Also War yep good old fashioned higher card wins is a game they have there but some nights it is closed that sucked.
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10.0review from
It was clean. The staff was very accommodating. I would stay there again. It's right on the strip and there's easy access to everything.
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9.4review from
Overall layout and variety of restaurants was hreat
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8.0review from
Hotel was fine, but nothing special Besides the $30/day resort fee, MGM has decided to add a $10/day parking fee for all their hotels (about half of the hotels on the Vegas Strip).
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8.0review from
Food Sportsbook
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9.1review from
Location and cost Queues at reception - arrivals and departures
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10.0review from
Friendly staff and great room for the price. Several other hotels were 100 bucks per night more. Glad I stayed here. Will stay here again!
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7.7review from
Well taken care of. Excellent bar tender -- Tina. Clean rooms. Nice pool. Food at the restaurants, anything from the stores, drinks at the pool were all way over priced. Considering the money they're making from the gambling and shows, everything was easy over priced. Allthough, I think the strip had gotten very expensive. It's not the old Vegas...
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7.7review from
Hotel was good. No micro oven and fridge in room
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7.7review from
New York New York NY Hotel has been I go to place for Las Vegas for many years. Has a great location, decent food service within the complex, and a okay Casino. The property is simply getting tired... It's time to do the overhaul of the entire facility especially the rooms.. casino. I don't believe the furniture is been changed within the bedrooms and for many years.
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6.2review from
They had my booking dates incorrect. I was scheduled to stay there from june 15-20th. When i got there they told me i had booked it for july. I was able to find the itenerary and show them to correct dates. I also paid 200.00 for what they said was a deposit, and would get back as long as there was no damage to the room. But when i checked out. They said it was hotel fees and i would not get the money back. Very misleading
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6.0review from
Ok room and facilities Hidden resort fee charged to every customer
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5.1review from
Hidden resort fees they tacked onto a prepaid stay. Added $180 to a stay that i purchased online. Rip off.
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6.0review from
Restaurants, roller coaster, nice shower. Noisy despite being on 30th floor, unhealthy air, pay for parking, crowed pool, no frig.
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4.5review from
Room was large with a comfortable bed. Hidden fees "resort fee" were added at check out even though I prepaid online. This was not disclosed by kayak online or at the hotel at checkin. This practice is deliberately deceiving and should not be allowed. I don't know how they get away with this.
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6.0review from
Bathroom faucet was broken and there was no coffee maker. Really loud at night.
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6.2review from
Linens, beds, and pillows were very comfortable. The hotel has a cool look. Rooms were dated and the roller coaster could be heard in the middle of the night in the room. There aren't many bars.....we had to choose between Mexican dancing and a piano bar where they were charging a cover, even for hotel guests.
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5.1review from
Upsetting you have to pay for parking customer service very poor my deposit hasent been refunded yet I won't stay there again
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6.0review from
Hotel staff very accommodating. Good restaurants. Unavailability of MLife staffing and rude behavior when leaving. Always had discounts when checking out. No longer.
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6.0review from
Parking fee is a very bad idea. Not sure I will ever stay in MGM owned resorts. Small luxuries like valet is something I enjoy in Vegas.
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2.0review from
Kayak booked my room with New York when it was already at already over book so me thinking I had a room an get there an be told I don't have one is very upsetting I don't think I'll be using kayak again to book hotels
-
2.0review from
We noticed that the door dint not lock properly. This resulted in burglary and we lost about goods and jewels worth of $50,000 . We have lodged a complaint but it doesnot appear that the case is addressed with any urgency. The lost items includes goggles, wallets, dresses, shirts, jewels, headphones and the thief conviniently stole one of our bags to carry all these. Every time we make a call to checkon the status the risk managements sends it to voice mail. We have visited vegas for about 10 times and this is the first time ever we had such a worst experience. We would appreciate if the hotel takes responsibility. To our surprise we learnt that they do not have any cameras installed in the hallways or stairs. Looks like casino are the important place for these hottels and they dont care about the customers safety at all. I lost my interest in visiting vegas at all.
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4.5review from
Location Over priced, not good value
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5.4review from
Cool building with a roller coaster. The rooms were dated and did not include coffee machines or water bottles. Outlets in the floor were insecure allowing the entire outlet to be pulled out exposing dangerous wires. The gym closed at 7pm! It should be open 24 hours. I wasn't able to work out when I wanted to.
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5.7review from
The rooms were clean and restaurant choices I was charged a resort fee but during the season with no pool.
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5.7review from
Location on the strip To much smoke smell; resort fees high
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4.8review from
for the most part, the room was clean and in good order. the staff was unhelpful and rude. the early check in offer was not actually available despite the ability to sign up for it. if you are an early arriving traveler, this will leave you stranded without a room and no place to find rest. furthermore, the hallways of the room towers were always dirty and filled with used room service that seemed to sit out for at least a few days.
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5.4review from
Location was good and the shoe shine guy was cool!! No shampoo or soap in the shower the second day we were there...found it less exciting as we did 3 years ago. ..We will be staying at the Venetian next time!!
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