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I have one issue, I reserved a room through this site and received a reservation number from the hotel as we were arriving after 9pm. On arrival at the hotel, although it listed all the credit cards you could use it would not accept the master card that I had used to book the reservation with, I tried two other visa cards and it would not accept them. Luckily we have a french bank account and had to use that to gain access to the hotel. If this had not worked we would not have been able to gain entry and I my concern is that we would have been charged for the room because of our reservation. Can you investigate this problem please as we would want to be able to use this hotel in the future.
Nothing The room was filthy cofffee stains down the wall big dents not fill in. Duvet minging, Went out for something to eat door card failed and we were unable to get into the room. Had to use the emergency number. The member of staff who arrived made us feel like we had upset her for calling her out. No wifi.
It was not expensive, it was clean and the breakfast was adequate. The member of staff were pleasant. It was a long way from the railway station and there are no taxis available. The hotel furnishings were shabby and the room and bathroom very small.
it was on the main road yet close to a beautiful picturesque town
Cleanliness, value for money Offer of tv channels
Was somehwere to sleep after a long day's driving. Very small, poky rooms which was clean enough, but the hotel itself was dingy.
nothing Dirty room - walls marked, carpet marked, curtains with lots of holes (cigarette burns?) Bathroom smelt faintly or urine. Window very dirty on outside (probably never cleaned). Door did not close tight (could be security risk). Top of shower tap missing, sink taps difficult to alter water flow. Breakfast limited, no fresh bread left at 8am and when asked for more nothing offered. Toaster not working, Orange Juice had more water in it than juice. Unpleasant location next to motorway and reached through a scruffy industrial site.
The convenience of being able to arrive late at night and gain access to the hotel to sleep and break up a long journey.
Fine breakfast The bed were a little small and I could not use my Visacard in the maschine outside to get the keycard.
The hotel was just off the interstate highway, and was easy to get to. The room was clean and quiet!
clean, renewed bathroom
Hotel was easy to find, had very helpful and friendly staff and room was well equipped and clean - luxury after camping in a tent for a week! Our daughter didn't like sleeping on the third bed near to the floor and near the door.
I liked the small water boiler to make some tea or coffee.
Quite easy to find from the motor way a lot of noise from the motorway traffic and adjoining rooms, walls are paper thin
Good design...shutters to block the sound of the highway were particularly good Restaurant food slow for my dish
Clean & comfortable
Clan and efficient hotel with friendly staff.
Friendly reception,good dinner and breakfast
I lend in Paris 22.00 so hotel was closed at 1.00. Actually your reservation was no good. Check-in machine didn't recognise your pin:1778. So I stay in front of the hotel 30 min. And try to take key. I did new reservation 75 Euro and finally I've got room. As you understand I had problem. I hope you will not charge me two times for one room.
Standard Ibis hotel, well maintained with all basic facilities. Breakfast available. Restaurants nearby. Place for working with plugs for notebook at the right height. Place for hanging clothes. Finally free Wi-Fi. A code is given for 24 hours and this time Orange.fr works without interruption or other problems. As all Ibis rooms are okay but too small. Door cannot be fixed and opening small. ou have to fight yourself into the room so to speak.
Great location to stop over on route from south of france to eurotunnel.Great breakfast and friendly staff. Found a baby cockroach in our room. The room otherwise was excellent and was visably clean,
Rooms very clean staff friendly and helfull ideal location to stop over easy to find and within walking distance of Nemours
Easy to find, good for a base to explore the area. No dining facilities, although a restaurant adjacent. Not a particularly attractive area,(industrial), but the hotel was fine with plenty of parking.
Everything was up to the standard I expect from the IBIS chain. Pity no in-house restaurant but more than compensated by Grill some 200m the other side of the car park.
Location is good when in you need a pause during a long trip. It is by the road with quick access to it. Breakfast was pretty fair - but not included. Accomodation for families is very limited. We almost didn't fit into the room.
The room was clean and quiet. It was a good place to stay for an overnight stop.
We were given a bedroom on the ground floor when we asked for one. Breakfast was excellent. No restaurant, unfortunately but there was one nearby. Proximity to town. Easy to find from motorway. Free car park.
The beds were very comfortable, and there was a nice, all-you-can-eat breakfast, at a very reasonable price, that included eggs, meat, cheese, fresh fruit, and yogurt, as well as croissants, bread, and expected beverages. Unfortunately, we arrived in the middle of a very bad heatwave, and the hotel had no air conditioning. There was also no lift, and to get into the hotel, there were about 14 steps, and to get to the first floor, there were about an additional 16 or 18. This was very bad for my 87 year old mother, and should have been indicated on the website. The bathroom had a typical hand-held shower device, but no way to attach it to the wall, which would have been more convenient, and the drains in the bathroom were excessively slow. I would recommend this hotel, but with the above caveats.
Proximity of the motorway The dining facility at night. Discusting food.
Free breakfast for kids. Excellent breakfast. Good value for money. Tea service in bedroom. Comfortable beds crisp linen very dim lighting in the room
None of the above really apply, it is a 'quirky' little hotel in the centre of the old town. This was my third visit.
Convenient. Clean. Well priced. For what we paid there was nothing we could criticise.
this hotel is very centrally situated and the manager was most obliging and spoke excellent English.The room was clean and the bed comfortable.The outside appearance was alittle off-putting but the interior had a certain old world charm.Further, it is situated near the centre but in a quiet side-street.
The manager was friendly and helpful Basic facilities- not even a kettle in the room.
central location as name suggests helpful staff printed out street map for us
Very quaint and attractive area No mirror in room (only in bathroom). Breakfast poor - please..no coffee in a vacuum flask! We come to France for a French experience.
Excellent attention from patron. 2 of the 3 rooms were of a high standard 3rd room very small and hot, but at same price as other 2.
It is very central in a pretty little French town on the corner of the pedestrianised main shopping street. The manager came and cleaned the cobwebs from around the window (inside) after we arrived.
The service and expecially the helpful manager, the day of arrival you can enter the hotel at 16.30 hours. When you have travelled that day for several hours it's a pity you cannot enter the hotel earlier to leave your luggage and for resting.