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Freindliness of staff and food in resturant Swimming pool was not clean and had algea
Rooms were very clean, well equiped with bath, shower and tea making facilities. Staff always very friendly and helpful. There was nothing I didn't like about this hotel, but for anyone that is considering staying here you do really need a car if you plan on going further than lecanua-ocean
The location was excellent. The breakfast was good value for money. The evening meal was only okay. The room needed updating. My son's camp bed was broken and uncomfortable - he ended up sleeping on the mattress on the floor.
The hotel is perfectly situated: close to the sea and the golf court. The restaurant was excellent with favourable prices concerning the wines. bathroom was a little bit small and there was no minibar / fridge in the room
Helpful staff, lovely golf course, wonderful weather, convenient location
Easy reach of Bordeaux and the sea. Quiet at this time of year. It was my wife's birthday and there was no problem borrowing champagne glasses. Breakfast a really good choice. Would have liked an indoor swimming pool and spa
Nice restaurant, great buffet breakfast. Located away from the middle of town, therefore quiet and relaxing. Front desk was helpful and spoke adequate English. Ample parking.
Beautiful location and very quiet, relaxing atmosphere. Some of the staff were a little surly and off-hand at times (but mostly they were friendly and helpful).
The staff were very friendly and efficient. The accommodation was very good, especially for a short stay. Everything seemed clean and well kept. The evening meal was superb and the service excellent. I would recommend the hotel to friends. no
location was excellent, on site facilities good, apartment well equipped and in excellent condition. menu availability for children limited on site for evening meal and daytime menu finished 1st september as did bicycle hire on site.
Relaxed rural setting Lack of chairs in bedroom and lack of English Television channels
The relaxed countryside feel and friendly staff. The local cycle track network. Being able to watch horses training and jumping in arena from room balcony
The staff was friendly. Most of the staff spoke some English, which was helpful because I know only a little French. Th blow dryers were not that great. I would appreciated an iron in my room. I wouldve like to be able to switch the tv to enlish.
very nice family orientated resort, friendly staff, great facilities for kids no
nearby the sea too much noise of the trafic; too much noise of playing children
Very friendly and clean. Not very English friendly . All menus were in French. More suitable for families rather than couples
Room overlooked Horse complex Pool facilities were only free to hotel residents even though apartments are more expensive to hire. £44 for 2 adults & 1 child is not staying in hotel.
Pleasant, basic Logis Hotel as reflected in the price. Very convenient for touring the Bassin de Arcachon and less than an hour from the airport. We enjoyed our stay. The restaurant served excellent simple good value French cuisine however it did not have the service to match.
Situated in a peaceful location with easy access to the Arcachon Bassin
A fairly basic hotel close to a good beach; the staff were friendly, the breakfast was OK. We were only there for one night but I would not have wanted to spend a vacation there. The shower was not very strong and it was difficult to balance the shower water temperature - the mixer taps were loose on the wall, No wardrobe, only a type of hat stand for hanging clothes; no chest of drawers, just a box to put things in.
Everything was great and wll return. Margareth N/a
Very niice, polite and attentive landlord, good breakfast, charming garden very poor insulation between the rooms and corridor.
Everything, especially the Staff.
Friendly, welcoming. Excellent restaurant
Location and price. Near the beach. Bed was not comfortable.
very helpful personnel and friendly people good restaurant in a hotel hotel rooms were not clean at all and the carpet was like from the 15th century...
nothing great everything just ok we asked for extra pillows but were not supplied
Interesting location close to the beach Difficult to get cool air, noisy outside with open window
Very forthcoming and polite staff.Three-course menu with good quality/price.I could watch the waves from the room.Good off-season price.Free wi-fi and parking.The staff above all,I was impressed by how polite and helpful they were all the time(well done!) The area where one changes after a surfing session is downstairs in the garage which is too dark to see things,cold,and the pavement is dirty(car tyres of course,as it is regularly swept),it should be improved as the place is in a famous surfing area,europewise.Sat-TV would be an interesting bonus.
The staff were friendly, the bed was very comfy, the room was quiet. for what we paid per night, it was a realy deal. We have travelled to a lot of places around Europe now and stayed at some average places and this was an excellent hotel and location.
The staff were unhelpful and I have 6 year old twins and a disabled elderly mother. No help with the bags. Then at check out Breakfast was added to my bill when I was not even asked if I had had any which we had not.. Light bulbs were asked to be replaced when they were not working and no-body came. The front of desk man very rude.
Stopped at many small shops where the keepers and staff were all very welcoming and gracious, and if you'll pardon the generalization, the case is not the same in many other areas of France, Body surfed in the early morning and then checked out the surf lessons being given on the beach. Many years ago, I taught surfing at "Pops" in Waikiki, and was curious to hear the instructor's rap. The lesson was very complete with lots of stretching (we never did any in our lessons) and many of the students actually caught waves. Lacanau Beach is a relatively reliable beach break. It was a solid shoulder head high with occasional bigger sets both days I was there. Got a tasy and cheap 5e sandwich that was stuffed with salad and chicken. Good value In No the hotel was great! It's right at the top of 20 steps to the beach, nd there's a beach shower at the head of the stairs. The only suggestion I'd have is a little WD-40 in the sliding windows because the salt air was having at the slider tracks. Sorry I didn't read your web reviews.
Peaceful location near to the sea
On beach, friendly staff, easy to find, good breakfast, good restaurants within a short walk, market nearby, parking freely available, French Not enough to do for a family friendly hotel, booked 2 rooms but only got 1 despite checking day before on website and getting confirmation, so all 4 of us squashed in to tiny room. Double bed was a see-saw - one gets out the other crashes to the floor. Also children told off for splashing in pool but adults up all night shouting were not!
Nothing, terrible old hotel. Beach is nearby but not for swimming. breakfast was good. Very old dirty rooms and hall. Ugly paint on wall in dark blue paint room. Very depressive.
The location was good, free parking, lovely beach. I wasn't given any local information on arrival, maps etc would have been useful. There was noise from the slamming of doors early in the morning.
The location was superb There was no air conditioning and the decor was very dated
Nice environment and staff was nice. Despite few hours at reception desk, they are helpful. The restaurant is good
A welcoming staff and efficient reception. The evening menu was somewhat limited but the breakfast was a good one. A restful and comgortable stay It is incorrectly marked on the present Google related map. This caused some confusion as to its actual location.
A nice postion on the beach, pleasant environmnet The room carpet could have been cleaner
No air con and trunks only in the swimming pool!
The location is a quiet area where cycling is much encouraged. About 2km from the main Andernos centre though. Reception friendly and plenty of tourist information. The view from our room overlooked the car park. The advertised Wi Fi only really worked in reception building. The pool is not for use by men with those pesky modern shorts. Trunks only. Only 3 men swam in the five days we were there.