Libourne Hotels

hotel was fine but let down by its surroundings. This is not an area I would wish to stay in again. The hotel was fine nonetheless.

Location - just a few miles from St. Emilion (worldwide wines and amazing place). If something went worng, they didn't seem to know or want to correct it.

The rooms were nicely decorated, hygenic and clean, Only one complaint about the Hotel but an essential one, the bed was terrible and uncomfortable so we didnt really get a good night rest as this is the primary purpose for staying in a hotel

Good clean hotel with helpful staff.

very comfortable room, friendly staff. poor location if you are without a car

The hotel is modern, our room and the public rooms were clean and pleasantly decorated Insufficient hanging and drawer space for guests' clothes. Probably ok for a solo business traveller, staying one or two nights but totally inadequate for a married couple staying four nights.

Good roomsize.

accueil, apéritif gratuit le jeudi

Good value for money restaurant/breakfast Lack of satellite TV channels

It was in the middle of a vineyard but we did not have a room in the chateau. We were put in a annex attached to the chateau. We thought this was deceptive and would have enjoyed a more traditional room. We had 3 rooms. Upon check in, one of the receptionist was not very nice. They demanded we book dinner reservations right away. The flowers and grounds were not well kept for such a nice property. Very surprised it was not well maintained.

The service in the restaurant was terrible. We thought the reception/concierge service and the spa service was great though.

The staff and their engagement to please the customer, great location of the property, spa open on sunday

Amazing castle and good service. We stayed at the vignoble house (vineyards view - outstanding !), rooms have just been redecorated with excellent taste. Peaceful and relaxing stay Air conditioning was not working properly and unfortunately this made our stay very uncomfortable (not sure I will return because of this point)

It's seen better days - the hotel staff were fine but the room was awful - OK if you're slumming it but if you want something decent forget it! There was enough dirt in the track of the window frame to grow tomatoes in. The double bed resembled the grand canyon - my wife kept rolling down into me. The bathroom had no shower curtain and the water went everywhere - most ran through the hole under the bath, the floors were stained in the corners and the bathroom door had chunks missing off the bottom. There were also a couple of chunks of plaster missing off the bathroom walls. - it was Bleak!! I have stayed in hotels all over France for many years and we have had a couple that were bad - this was a poor one that needs desperate refurbishment

Friendly and helpfull staff. Good parking and easy to find. Clean rooms. We were very dissapointed to be told that the restaurant wasnt open in the evening as this was one of the reasons I booked this hotel.

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It was the only one available for the dates that I needed. It was not by choice. I liked the fact that it has a restaurant and an outside terrace It needs a major overhaul/renovation. Cleanliness is not their strong point.

Breakfast was fine. The room was too noisey, no double glazing on windows and the room was on the most busiest road I have ever stayed on. We got virtually no sleep. We asked to change our room but the Hotel was fully booked. I would not recommend this Hotel because of this. Pay the extra money and stay in Bordeaux or in St Emillion.

Good value for money. Great food at a good price. Some parts of the hotel smelled of smoke.

The hotel is excellently situated in the middle of the vineyards and fortunately on the satnav and we have because otherwise it might be difficult to find. The evening meal is high quality and well served. The bedrooms have a certain charm and the bed was superbly comfortable. The hotel lacks any sort of bar or seating area so there is nowhere to have pre dinner drinks or coffee after supper except in the dining hall. The breakfast is sparse and the quality not good. For example, the machine coffee is pretty dreadful. It is a beautiful house and would benefit from more love and care. For example, naked bulbs in the dining room, no flowers or, anywhere do not do it justice.

wonderful setting in the french country side near to St emellion and Bordeaux good good food and the staff were very helpful, recommended for one or two nights when visiting the region

The quiet of the countryside and the size of our room. Lack of a standup shower and shower curtain.