The staff at the breakfast room are really helpful and friendly. However the staff in the reception are not that helpful. The facilities in the room are not great (e.g. only 1 set of tower was provided although we have booked a double room for 2 persons)
the rooms were spacious and comfortable and the showers were excellent. access for disabled users was good, bar food was poor - not enough selection and poor quality
Convenient to the airport for early morning flight. Good services, friendly staff, comfortable bed!
The bed and especially the sheets were wonderful.
Air conditioning works well. Bed comfortable, I but recommed booking an extra bed and not sleeping on the sofa in the room, if travelling with child. Room quiet and quite spacious. Bathtub and little pentry also good The pool is practically on the parking lot.
clean comfortable rooms. short stay so unable to comment further unable to watch a rugby match in the bar, yet able to watch in our room
good location, service oriented staff (in france!) rooms are to basic, eps bathroom
Roomservice was reasoneble and effective. Had to take taxi to go anywhere and this was costly. If you travel by plane and plan to stay in the area location is excellent though. Smaller pool than expected.
Very convenient for the airport, comfortable rooms and shuttle service to the airport
It is close to the Bordeaux airport but gets little aircraft noise. Room ventilation system was broken. Bed was lumpy and uncomfortable. I will try a different hotel next time
super room! great location. quiet!!!
free wi fi, very cheap basic accomodation. open air corridors ,so very noisy as near to the motorway. Some bleach in the toilet would make it cleaner.
as travelers use this type of hotel. more english speaking tv would be good
The staff were friendly, efficient and helpful. The noise! I had to use earplugs to get to sleep because of the constant rumbling of heavy lorries.
Easy access and close to airport Gloomy room and smell of smoke
good customer care at reception desk on 30 July- late check in standard of rooms could be better, messy area on the left from reception desk-dining room, this hotel is generally ok if you are looking for cheap stay@ airport
Standard of accomodation for the cost.
Everything spotlessly clean and the staff were very helpful and friendly. Difficult to find, needed more detailed directions.
Food for vegetarians could have been more imaginative
Reception staff were excellent and extremely helpful Bed was rather uncomfortable
The hotel was basic but the accomodation, although a bit on the small side was clean and comfortable and there was free internet access; all in all good value for money. The evening meal in the restaurant was a tad on the expensive side.
cheap,clean,good location beside motorway
Good value for money, no frills but clean and accessible.nice bar good menu and great staff. LOCKS on doors, near city centre could do to be more secure
Staff helpful - clean and functional. Breakfast simple, but fine as a quick start before setting off on a long drive.
Adequate for an overnight stop
the room ther was not anyone around to handle luggage and show you the room,I have the impression that you do not have enough staff for an hotel so big,the restaurant's food is mediocre.The price is almost right but it's not an hotel to brag about it.
Good access to the highway. When we got there the reception was closed and we had to wait three hours outside. Really small rooms. Good for a night stay with small baggage, not for a long stay.The bathroom had mold and was a bit dark.
hotel was clean and functional ideal for aerport and visiting Bordeaux.
Unfortunately I can't think of anything good to write here. As an aside though, avoid the 'Grill' across the road as a place to eat - it was overpriced and the food was terrible. It was small, the bed very uncomfortable, the curtain rail fell down, shower was poor. No safe, the free wi-fi didn't operate in the room. Staff did not speak any English at all. Breakfast was overpriced and poor quality. Unfortunately booking.com don't publish reviews until they have 8 in all - otherwise we may have been able to avoid this stay.
Good, clean and cheap
Cheap and basic. Smoke coming into our room from adjoining room. Room very small for a tall person.
All the staff were friendly and helpful. The breakfast was very good value
Free Internet connection
The ability to automatically get the room-card key (by use of an automatic credit card taking machine which also provides the receipt) after 21:00 (when the reception is actually closed and not present on site) is very useful. Value for money is good (given the price of 39 € per day and 4.80€ for an "all you can eat breakfast"), however do be aware that this is very basic (rooms are 4.5 * 2 meter, including the shower room). A TV was present in the room. Noisy environment, shower not working well, small room (4.5 * 2 meter).
easy to find and the bedding was excellent and facilites in the room were nice for the amount we paid. i would defitantley book it again when i am in france. the only fault i would say about the hotel was that they say children eat free breakfast but i was charged for three people which i thought was wrong but couldnt make the person understand what i was saying.though otherwise she was very helpfull and checked us in even though it was outside thier check in time which was very helpfull as we were really tired from travelling whole day and night.
good price/service ratio, excellent breakfast The bedcover was not clean, the cushion covers not ironed, as if slept in already
The room wasn't clean, it was very very noisy, and the staff unhelpful.
The TV channels is good. There is not the key into the door in this hotel, we don't like the automatic card because our girl of 5 years old ran away while we was sleeping at 3.00 AM, we didn't hear her, we all are deaf, that is why we need the key ( not the automatic card ) for our daughter's security.
Secure car parking compound just off a main motorway reasonably close to the city centre. Like most of France the 'ankle deep' layer of cigarette butts that litter the grounds.
Lunch in the restaurant - excellent food & service. Paucity of airport shuttle services at the weekend. The furnishing of the bedroom was poorly designed - no drawers & no writing surfaces.
Efficient staff, well organised hotel, v g dinner menue, excellent breakfrast w healthy choices, excellent info about Bordeaux and the region. Single glazed windows in the non-renovated area - a bit noisy, but we were given the choice to change room to double glazed if we had wanted.
Atmosphere cheerful and friendly. Staff very helpful. Because my flight out was late afternoon I had to eat in your hotel having no transport of my own. I had an evening light meal and lunch the following day, both of which were barely edible and overpriced, fruit at breakfast either overripe or not ripe enough to eat, for this reason I would not stay in this hotel again.
Staff at reception very helpful, could check in at 9:30 already, help with plane booking appreciated. Bus stop (liane 1) directly in front of hotel, good connection to airport and town there is free WiFi, but it is rather clumsy to use (not the fault of the hotel but of the company providing the service
Proximity to airport and nicer than other chain hotels. I do not recall anything saying that the restaurant was closed on Sunday.
Location and staff. Room was very small and nothing like the photos at the web site.
The reception staff were extremely friendly and helpful. Our request for a taxi for 0500hr was dealt with immediately. And there was coffee available before 0500hr. That the restaurant was not open, and we had to seek out another place to eat, and what we really wanted was something on site so we could just eat and get to sleep early , because we had an early flight out. It would be great if there was a room that had 2 double beds, instead of the 2 single beds. We are used to having bigger beds.
breakfast is served from 5 o´clck in the morning,There is a shuttle service from the airport The desk in the room was not so big, if you want to work.There is only one el contact, when you want to connect both PC and a printer
The hotel was good value and offered an excellent dinner. We would use the hotel again if we were near the city. Internet slow and unreliable. Nothing hot at breakfast
Modern clean rooms, friendly staff. The AC was warm in both rooms we stayed in. I had to open the window to get fresh air. Rooms too small, the pictures in the site are decieving.
Great design and decor in rooms, very comfortable rooms, free wi-fi, nice staff, excellent location near airport, good for a stopover or to visit the area. The restaurant might serve the worst food in France!! Very bad quality, and expensive. Restaurant not open at night for dinner, but there are better choices nearby within a 5 min drive.
Stayed at this hotel on previous occasions and once again we were not disappointed. Very pleasant staff and good service. Very good buffet in restaurant. Hotel very convenient for overnight stay.
Proximity to airport, friendliness of staff Restaurant was not open on Sunday
Pool open 24 hours, had it to ourselves. Grounds kept very nice. Rooms spacious & lovely. A real bargain at 65 euros. No signs to help us find from the airport.
Hotel equally suitable for business or leisure
The hotel had a pool which suited our young daughter and the menu did allow for children. The meals We thought that the price of food and drink was very expenisinve. It made the cost of a reasonably inexpenisve hotel very expensive. Eating a basic meal for 2 adults and 1 child over two nights was over 100 euros (excluding drinks). Although I would recommend the hotel overall I would warm that the cost of food and drink is high.
Everything...we have stayed at a lot of hotels 2/3 stars !!!!! UK-Far East. This is the best hotel that we have ever used. The receptionist that was on from the after noon till late was fantastic. As you can see we were over whelmed as the staff and management seem to have got it right.
Help from Receptionist on Sunday pm to provide cold meal
Location - perfect for our overnight stay between Holland and Portugal, food was excellent, classic room was very comfortable and had everything you could wish for. staff are lovely people - they aim to make your stay as pleasurable as possible, we would certainly stay here again.
We arrived later in the evening and the staff member on duty was prepared with our reservation so that check in took seconds. Additionally he got the extra bed for our youngest to our room within 10 minutes. The room was more than adequate for our family of 5.
Good restaurant - friendly and efficent staff
Easy to find, quiet, very funcional No towels. There is no reference that there are no towels in the room. Just one more think, the staff didn't speak any english
value for money bright lights around hotel which made bedroom bright
Ideal location, used as an overnight stop off whilst driving from Spain to channel ports to return to UK. Arrived at 9.30pm and used automated check in, room basic but comfortable, would not hesitate to use again.
Not very clean, colleague found live maggot in his bed!
Cheap. Excellent value breakfast A bit small. Although it was non-smoking, we could still smell smoke.
Did what it said on the box Wifi signal not strong enough. Could not connect to internet.
Free internet was not working periodically. It was not possible to use it for voice over internet (e.g. Skype, etc.). It was very inconvenient taking into account that it was not phone in room.
Very cheap; rooms are small, especially the toilette and the shower, but everything is clean. The only slight disadvantage is the distance to the center of Bordeaux and the rather rare public traffic connection (bus + tram).
The hotel is very close to the road the price is good and the check in system is fast and practical. The shower is very small and you can hear the other guests in the hall.
Automated book-in system refused to accept my registration details and after numerous attempts had to book in at a nearby Ibis hotel Will never book with this group again. Lesson learned
Very happy with the stay.
The hotel's architecture. The resturant was closed on Friday night for the entire weekend. The last thing you want to do after a 10hr drive in July is to go looking for a restaurant.
Excellent friendly staff Nothing an excellent stop over hotel on the way south
Good quality for price. Good for en route stop over. Nice staff. None
Helpful receptionist Bar closed, restaurant closed, didn't like a blanket on the bed
lower level than the average mercure, but good value for money
Location was good for our purposes - attending wedding at Chateaux Lagorce near Langorian No
Near to airport
Decent clean hotel, conveniently located near the airport, but not noisy at all
Ground carpets, cleanness of ground layer WC / its smell
It was clean, quiet, nicely designed, and very close to the Aeroport. We arrived quite late, and wanted to get to sleep. But I was given the wrong room (it was already occupied by someone), and then had to wait for the clerk to bring me a new key. Also, the staff did not explain the security system for entering/leaving the parking area, or for how to enter the back door of the hotel. The staff just wasn't very helpful at all.
Close to airport - good for a one night stopover - probably not for longer Service was a little slow
I liked the idea that they have a free shuttle bus. I just called the hotel and the bus came to pick us up. not really.
Clean efficient friendly welcoming and cozy feeling You might like to put the ph number of the shuttle service on the reservation when arriving at the airport it is not all that clear
We stayed at this hotel for one night en route to a camp site on the coast. For the little time we spent there, we found everything about the hotel excellent, and would stay there again if in the area.
location terms & condition not clear enough
The noise of the air conditioning system and finding the place
Location We book a triple room + baby cot and when we arrived the staff told us that they don't have baby cots
Excellent meals and service. Clean towels did not arrive until mid-afternoon.
Bedding smelt of tobacco
the weather was nice the main building closed at 11 sharp and you were 10 min walk from anywhere and 15 mins from the town by taxi
Room service for evening meal very good although limited choice. It needs to move into the 21st Century in terms of its menus, snack availability, breakfast selection etc.
flexibility of staff.
English speaking front desk staff. The shuttle driver should not park in the lane with high concrete barriers that guests can trip over in the early morning when going to the airport for early morning flight. My wife did and is not happy about it.
Hotel was very clean and modern. Staff was also very helpful. The hotel is very close to Bordeaux airport, which was a plus, since we had an early morning flight.
I liked the distance to the airport. Heated pool was not heated.
room was very nice we stayed at this hotel even though it was more expensive than most because we had an early flight the following day and there was an airport shuttle service, however this did not start early enough and we had to get a taxi. We were not informed of shuttle timetable at the time of our booking.
Superb attentive service, clean comfortable room, delicious food, easy airport access location. Highly recommend. I did not see a gift or sundry shop on location.
the beds were excellent, the room was nicely decorated, and it was very clean, it was relatively quiet, considering the fact it is situated very near the airport the staff at the front office is not very well trained and, except for a Senegalese girl, names Astou, they were all incompetent, when asking questions they never knew the answers... faxex would arrive and they would not warn us about it.
the room was very clean this hotel has the worst bar staff i have ever seen in a hotel i arrived around 20.30 checked in then went to the bar sat for 10 min before getting served then the barman disappeared again then 3 gents came in and waited about 15min one even went behind the bar and tried to pour a beer himself they even called reception then finally the same barman came back served the 3 gents and before i could say beer please he disappeared i waited 5 min then went to my room thirsty
Nearness to the airport. Friendly approach to dog. Helpfulness of desk staff. Lack of adequate road signs for the merinac airport. Much confusion there being three Merinacs
Free internet connection,however the period of use allowed was short.Close to motorway,allowing quick access to all routes. Room smelt of tobacco smoke,Parking was not secure.
Friendly, clean, good value, good breakfast Slightly tatty, rooms cramped
The hotel was at a price that was competitive. The staff were friendly and helpful. It was relatively close to the city, maybe 20 minutes, by car. There was no air-conditioning, so the room was hot and stuffy. It's a good hotel, but it's too hot to stay here during the summer. The shower and toilet didnt work great.
On arrival at this hotel the receptionist was very good and very helpful. She spoke far amount of english. She went abouve and beyond her duties. The best part. She help my disabled partner with great ferness. Room was not disabled friendly. There was a massive step to get in the bathroom and no room for the wheel chair to go in the room. My partner had to get on her hands and knees to access the room. This was not as we were told on booking any of our hotel bookings.
Nice hotel, easy to find When arrived couldn`t find my reservation after much searching the receptionist found out that when I had booked with active hotels it was a different server, but I got a room anyway,
friendly staff no free plug in the room (for instance to recharge a mobile phone)
Location is ideal for us We've been visiting this hotel more than 3 years on route between Holland and Portugal and in this time not much maintenance seems to have been done, the rooms could use a lick of paint, and a loose metal strip under the bathroom door was potentially dangerous
It was clean. Recepionist sold us an * euro breakfast ob check-in and said there was bacon and eggs etc. In the morning, no sign of bacon, eggs or the guy that sold us the breakfast. The staff on in the morning denied that he would have told us that. 8 Euros is a con for the breakfast you get. Don't buy it!
the modern room, the cleanness and the proximity of Bordeaux!
Very convenient, on main autoroute system with easy access (including tram) into Bordeaux. Good breakfast if you're not too late, and very comfortable roooms and beds.
Courteous and helpful staff, good bed and close to main highway, with secured parking Breakfast cost was prohibitive
The place is nice for business people who need a confortable place when they finish their work Poor breakfast
staff were really helpful and the hotel is brand new, clean and pleasant to stay in location is off putting, but it did not matter once we stayed there
Room & hotel facilities were good Restaurant offered a good menu but the quality of the food was poor and served lukewarm. Location was isolated with no alternative local restaurants.
Clean, nice rooms. Location on industrial estate. Bar terribly expensive - 6 euro for a small fresh orange!!! Staff at reception not that friendly.
efficient helpful staff
Enjoyed a fabulous meal at Leons because the hotel had no catering! see above
very attantive personel and the hotel is a new and there for nice and clean hotel.
Breakfast, free wifi, neighborly stuff, free car parking, but very small dark rooms without upper light
The manager was very helpful to help us find somewhere for a meal on the Sunday we arrived
Very friendly and helpfull staff
friendly staff..good location not far from major routes..excellent price and quiet once the aircraft from bordeaux airport had stopped flying
The main reason to stay here is the cheap price. It's a good location in a town outside Bordeaux. Straight run in to Bordeaux. Good Chinese buffet restaurant in Eysines including dim sums, very handy as there are no bars or restaurants anywhere in the 9 kms of suburbs between here and Bordeaux centre. My wife said the room was like living in a cupboard. I thought is was like a Butlins chalet. The shower room was a raised "pod" in the corner of the bedroom, and the extractor fan was missing, so you get very intimate with your partner's body functions. The shower has no curtain, so the floor around the wc gets wet. Cheaply built - creaking floorboards from the room above. But it's cheap.
Very helpful and friendly staff, clean and pleasant environment, adequate refreshment The wet room washing and bathing facilities were in poor condition and the shower unit falling off the wall,the area never dried
We hated it from beginning to end. How can you give 2 stars to such a tip. Horrendous. Not even a proper shower curtain. No room to swing a cat. The extra bed could only just be called a bed. Rancid croissants in the morning. What a dump!
clean and ease of parking close to eating places
This hotel was excellent value for money. You could not ask for more for the rates being charge. If your one of these people who expect the world and pay nothing for it then dont stay here. The staff were excellent and went out of their way to speak english, the rooms were clean and comfortable and the breakfast although simple was again value for money. Top marks Its close to the highway but only a short bus trip to town Would recommend There are a number of small restaurants within walking distance as well France closes down at 9pm but thats france