Overview

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Altis Grand Hotel

Rua Castilho, 11, 1269-072 Lisbon, Lisboa, Portugal
+351 213 106 000

$121+

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Rates

Overall guest ratings

8.2/10 Excellent
Based on 1,458 reviews
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Review highlights

  • 9.1
  • 8.4
  • 5.8
  • 5.4

Good to know

  • Professional service
  • Friendly service

Nearby

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    About

    With a stay at Altis Grand Hotel, you'll be centrally located in Lisbon, steps from Cinemateca Portuguesa Museum and Medeiros e Almeida Museum. This 5-star hotel is within close proximity of Botanical Garden and National Museum of Natural History.

    Rooms

    Make yourself at home in one of the 300 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Relax at the full-service spa, where you can enjoy massages and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Gift shop
    • Parking
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • No smoking
    • Free airport shuttle
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 1,458 reviews
    • 9.1 "Terrific location."
    • 8.4 "Breakfast is good."
    • 8.3 "Great service."
    • 8.0 "Very nice wellness & sports facilities."
    • 7.0 "Good pool."
    • 5.8 "Average comfort."
    • 5.4 "Vibe was decent."
    • 5.3 "Average cleanliness."
    • 5.1 "Rooms are ok."
    • 4.0 "Bar is not good."
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    Overall Rating

    8.3 Excellent
    Based on 758 reviews
    • 8.9 "Breakfast is good."
    • 8.9 "Location is great."
      9.0 "Near to public transport, according to 90%."
      9.6 "City centre within easy reach, said 96%."
    • 8.6 "Food is delicious."
      9.2 "Yummy desserts, said 92%."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 8.1 "Very nice wellness & sports facilities."
    • 5.6 "Vibe was decent."
      6.8 "68% thought the atmosphere was somewhat friendly."
    • 5.6 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
    • 5.0 "Average cleanliness."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 3.1 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
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    Overall Rating

    8.4 Excellent
    Based on 379 reviews
    • 9.4 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
    • 8.5 "Breakfast is good."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      7.7 "77% thought the service was very professional."
    • 8.0 "Very nice wellness & sports facilities."
    • 5.9 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.5 "Vibe was decent."
    • 5.4 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 5.2 "Average comfort."
      5.1 "Only 51% said rooms were big enough."
      6.0 "Beds were acceptable for 60%."
      6.0 "For only 60%, the noise level was all right."
    • 4.6 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      2.7 "For 73%, the rooms looked old."
    • 3.4 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Overall Rating

    8.3 Excellent
    Based on 43 reviews
    • 9.2 "Terrific location."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 5.6 "Vibe was decent."
    • 5.2 "Rooms are ok."

    Overall Rating

    8.2 Excellent
    Based on 277 reviews
    • 8.8 "Location is great."
    • 8.1 "Breakfast is good."
    • 8.1 "Very nice wellness & sports facilities."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 5.9 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 5.6 "Average comfort."
      6.3 "Beds were acceptable for 63%."
    • 5.2 "Vibe was decent."
    • 4.9 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      1.7 "83% thought the tv was sub-standard."
      2.7 "73% thought they were poorly maintained."
    • 4.8 "Not very clean."
      4.8 "52% said rooms were dirty."
    • 3.2 "Disappointing internet connection."
      3.1 "69% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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