Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.1 "Terrific location."7.9 "
City centre within easy reach , said 79%." 9.4 "Near to public transport , according to 94%." 7.5 "Easily accessible by car , said 75%." 10.0 "100%enjoyed the restaurants & bars nearby ." 8.8 "88%liked the proximity to shopping ." -
8.1 "Very nice wellness & sports facilities."9.4 "
top-notch fitness area , thought 94%." -
8.1 "Great service."8.9 "89% found the
staff to be very friendly ." 7.2 "72% thought theservice was very professional ." 8.3 "83% werehappy with the shuttle service ." -
8.0 "Breakfast is good."
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6.7 "Pool is mediocre."
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6.0 "Average cleanliness."5.5 "Only 55% said
rooms were clean enough ." -
5.7 "Rooms are ok."7.0 "70% said the
beds were comfortable ." 5.5 "Only 55% saidrooms were clean enough ." 6.6 "Only 66% found thebalcony ok ." -
5.0 "Vibe was decent."5.8 "Only 58% thought, the
hotel was stylish ." -
4.7 "Value below average."2.7 "The
price was too high for 73%." 1.4 "86% said thebreakfast was too expensive ." -
3.8 "Internet is poor."3.8 "62% said the
wifi quality was bad ."
Overall Rating
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9.0 "Terrific location."8.0 "
City centre within easy reach , said 80%." 9.5 "Near to public transport , according to 95%." 8.5 "85%liked the proximity to sightseeing ." -
8.2 "Very nice wellness & sports facilities."9.4 "
top-notch fitness area , thought 94%." -
8.1 "Breakfast is good."
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7.9 "Good service."8.8 "88% found the
staff to be very friendly ." 7.4 "74% thought theservice was very professional ." -
6.5 "Food is average."
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6.2 "Pool is mediocre."
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5.9 "Average cleanliness."5.3 "Only 53% said
rooms were clean enough ." -
5.6 "Rooms are ok."6.9 "
Beds were acceptable for 69%." 5.3 "Only 53% saidrooms were clean enough ." -
4.9 "Value below average."1.3 "87% said the
breakfast was too expensive ." -
3.5 "Internet is poor."3.4 "66% said the
wifi quality was bad ."
Overall Rating
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9.1 "Terrific location."7.8 "
City centre within easy reach , said 78%." 9.4 "Near to public transport , according to 94%." -
8.2 "Breakfast is good."
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8.0 "Very nice wellness & sports facilities."9.3 "
top-notch fitness area , thought 93%." -
7.6 "Good service."8.8 "88% found the
staff to be very friendly ." -
6.9 "Pool is mediocre."
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5.9 "Average cleanliness."5.3 "Only 53% said
rooms were clean enough ." -
5.2 "Average value."
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5.1 "Rooms are ok."6.7 "
Beds were acceptable for 67%." 6.9 "Only 69% saidrooms were big enough ." 5.3 "Only 53% saidrooms were clean enough ." 6.2 "62% thought thebathroom was big enough ." -
4.9 "Vibe wasn't good."2.3 "77%
criticized the unstylish hotel ." -
3.9 "Internet is poor."3.8 "62% said the
wifi quality was bad ."
Overall Rating
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9.2 "Terrific location."
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8.2 "Great service."9.0 "90% found the
staff to be very friendly ." -
5.5 "Rooms are ok."
Overall Rating
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9.0 "Terrific location."
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8.1 "Very nice wellness & sports facilities."9.5 "
top-notch fitness area , thought 95%." -
8.0 "Great service."9.0 "90% found the
staff to be very friendly ." -
7.9 "Good breakfast."
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6.6 "Average comfort."5.6 "For only 56%, the
noise level was all right ." -
6.6 "Pool is mediocre."
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6.5 "Food is average."
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4.8 "Vibe wasn't good."2.3 "77%
criticized the unstylish hotel ." -
4.7 "Value below average."
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3.7 "Internet is poor."3.7 "63% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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2.5review from
I ended up at the Altis after a very long day of travel and a disastrous Airbnb experience left me and my friends without a place to stay. Desperate, we found the Altis on Kayak with a 5-star rating and were willing to put a little extra money in given how nice the place looked in the app. Unfortunately, this ended up being a terrible experience. The staff was extremely slow and unhelpful, making us wait a very long time to get to our rooms after a very long day. Moreover, the rooms bore absolutely no resemblance to the photos we saw on the app - they were outdated, dingy, and dirty. There were hairs in our showers, and the floors were stained. The bed was extremely uncomfortable. The wifi didn't work, coming in and out every few minutes. In fact, we ended our stay early given how bad the conditions were - though it took ages to do so at reception. There is no way this hotel is 5 stars and it should not be advertised as such. Personally, I would like for the hotel to compensate me in some way for such a misleading and poor experience.
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6.0review from
The Hotel was in a very convenient position for our 3 day sight seeing tour of Lisbon and the indoor swimming pool was of good size and warm The main dining room was closed and you only had the choice of the expensive roof top one or the coffee bar, although this was better than expected
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3.7review from
the hotel equipement is quite old.
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6.7review from
The personnel was friendly. I could have a late check-out. The location of the hotel is good, not far from subway, and actually not far from the center.
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5.7review from
The best was location of the hotel. I liked buzness center of the hotel as well I think it is not 5 star
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7.0review from
good location and nice service
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8.0review from
It is a fifne Hotel, we liked almost everything, but especially the kindness of the employees We have been ignored at the D. Fernando restaurant. I wonder if it has been due to a football game with Benfica. We dicided not to go there anymore
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7.2review from
Very nice hotel in an excellent location
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8.0review from
place of hotel was very good may be triple room could be better
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3.6review from
its not worth 5 stars
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6.8review from
Information and booking assistance service, swimming pool, facilities in general Room service, No view from the room which was dark
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8.0review from
It is a fifne Hotel, we liked almost everything, but especially the kindness of the employees We have been ignored at the D. Fernando restaurant. I wonder if it has been due to a football game with Benfica. We dicided not to go there anymore
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8.0review from
place of hotel was very good may be triple room could be better
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6.7review from
The personnel was friendly. I could have a late check-out. The location of the hotel is good, not far from subway, and actually not far from the center.
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7.0review from
good location and nice service
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7.2review from
Very nice hotel in an excellent location
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6.8review from
Information and booking assistance service, swimming pool, facilities in general Room service, No view from the room which was dark
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2.5review from
I ended up at the Altis after a very long day of travel and a disastrous Airbnb experience left me and my friends without a place to stay. Desperate, we found the Altis on Kayak with a 5-star rating and were willing to put a little extra money in given how nice the place looked in the app. Unfortunately, this ended up being a terrible experience. The staff was extremely slow and unhelpful, making us wait a very long time to get to our rooms after a very long day. Moreover, the rooms bore absolutely no resemblance to the photos we saw on the app - they were outdated, dingy, and dirty. There were hairs in our showers, and the floors were stained. The bed was extremely uncomfortable. The wifi didn't work, coming in and out every few minutes. In fact, we ended our stay early given how bad the conditions were - though it took ages to do so at reception. There is no way this hotel is 5 stars and it should not be advertised as such. Personally, I would like for the hotel to compensate me in some way for such a misleading and poor experience.
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6.0review from
The Hotel was in a very convenient position for our 3 day sight seeing tour of Lisbon and the indoor swimming pool was of good size and warm The main dining room was closed and you only had the choice of the expensive roof top one or the coffee bar, although this was better than expected
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3.7review from
the hotel equipement is quite old.
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5.7review from
The best was location of the hotel. I liked buzness center of the hotel as well I think it is not 5 star
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3.6review from
its not worth 5 stars
