Services and conveniences
Accessibility and suitability
Parking and transportation
Health and safety
I was traveling with my boyfriend, suster, and father. This was a trip for her birthday and we wanted to make the best of it. We werent expecting much from the pictures, but the hotel felt like it was falling apart. I know those buildings are a couple hundred years old, but it seems like very little upkeep had been put into this one. It says it's a 3 star hotel, more like 1 star and maybe motel better describes this place. The rooms were extremely tiny, it had more of a hostel feel rather than hotel. There were bunk beds and one full for 4 people. The furniture looked like it was from the 18th century and was very skeptical about whether it would last the night. The blankets were disgusting, they looked like they had never washed them ever and that they were at least 20 years old. The television looked more like a 1980s computer monitor and it did not function. I get that most homes don't have AC, but this is a hotel, that's kind of necessary. Our form of AC was an open window. Luckily we were there during cooler times, but for us Florida answer, it was a little too cool at night. We tried to close the window, but the thing almost fell off completely. Forget about making a complaint though, the staff were rude. They never looked up to greet you and when you walked up to the desk, they still wouldn't look up until you said hello first. What kind of hospitality is that? They made you feel like you were a pestering nuisance. I'm sorry I'm asking you to do your job??? We chose this place so that we could all room together, but I much would've rathered stayed in a more expensive place and have 2 rooms had I known this was a disaster of a "hotel".
|Check in anytime after 2:00 PM, check out anytime before 11:00 AM|
|Cancellation/prepayment policies vary by room type and provider.|
Pembridge Palace Hotel is located at 55 Princes Square in City of Westminster, 3.1 miles from the center of London. Hyde Park is the closest landmark to Pembridge Palace Hotel.
Check-in time is 2:00 PM and check-out time is 11:00 AM at Pembridge Palace Hotel.
No, Pembridge Palace Hotel does not offer free Wi-Fi.
No, Pembridge Palace Hotel does not offer free parking.
No, Pembridge Palace Hotel does not offer free airport shuttle service.
Pembridge Palace Hotel is 10.4 miles from London City.
No, Pembridge Palace Hotel does not have a pool onsite.