Guest reviews
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All Reviews
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Couples
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Overall Rating
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9.8 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." 9.5 "City centre within easy reach , said 95%." 9.8 "98% thought it waseasy to get to the train station ." 9.0 "Easily accessible by car , said 90%." 10.0 "100%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.4 "Incredible bar."
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9.4 "World class service."9.7 "97% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." 9.0 "90% thought theservice was very professional ." 9.6 "96% found therestaurant service to be one of the best ." 10.0 "Management was excellent , said 100%." -
8.7 "Good value."8.8 "88% were
happy with the price of the breakfast ." 9.4 "94% thought it was agreat value ." -
8.5 "Breakfast is good."8.8 "88% were
happy with the price of the breakfast ." -
5.7 "Rooms are ok."6.6 "For only 66%, the
bathroom was ok ." 5.7 "Beds were acceptable for 57%." 6.8 "Only 68% thought theshower was ok ." 5.1 "Only 51% said therooms were modern ." 6.0 "60% thought theminibar was ok ." -
5.3 "Food is average."6.4 "The
price was ok for 64%." 5.0 "Only 50% weresatisfied with the menu ." -
5.0 "Vibe was decent."4.0 "60%
criticized the unstylish hotel ." 4.2 "For 58%, thelobby entrance was sub-standard ." 4.4 "56%didn't like the unstylish hotel ." -
4.6 "Internet is poor."4.3 "57% said the
wifi quality was bad ." -
3.5 "Bad amenities."3.3 "67% thought the
building wasn't nice ." 1.1 "89%complained about the elevator ." 4.2 "For 58%, thelobby entrance was sub-standard ." 2.0 "80% thought thefacilities needed updating ." 1.2 "88%didn't like the architecture ."
Overall Rating
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10.0 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." 9.9 "99% thought it waseasy to get to the train station ." 9.5 "City centre within easy reach , said 95%." -
9.5 "World class service."9.8 "98% found the
staff to be very friendly ." 8.4 "84% said thereception staff was great ." 9.1 "91% thought theservice was very professional ." -
8.4 "Good value."8.9 "89% were
happy with the price of the breakfast ." -
8.1 "Breakfast is good."8.9 "89% were
happy with the price of the breakfast ." -
5.8 "Rooms are ok."5.6 "
Beds were acceptable for 56%." 5.1 "Only 51% said therooms were modern ." -
5.0 "Vibe was decent."4.0 "60%
criticized the unstylish hotel ." 4.1 "For 59%, thelobby entrance was sub-standard ." 4.8 "52%didn't like the unstylish hotel ." -
4.9 "Disappointing food."
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4.3 "Internet is poor."4.1 "59% said the
wifi quality was bad ." -
3.3 "Bad amenities."3.1 "69% thought the
building wasn't nice ." 1.1 "89%complained about the elevator ." 4.1 "For 59%, thelobby entrance was sub-standard ."
Overall Rating
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9.9 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." 9.4 "City centre within easy reach , said 94%." -
9.5 "World class service."9.7 "97% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." 9.0 "90% thought theservice was very professional ." 9.6 "96% found therestaurant service to be one of the best ." -
8.5 "Good value."8.7 "87% were
happy with the price of the breakfast ." -
8.4 "Breakfast is good."8.7 "87% were
happy with the price of the breakfast ." -
5.3 "Rooms are ok."6.3 "For only 63%, the
bathroom was ok ." 5.5 "Beds were acceptable for 55%." 6.9 "Only 69% thought theshower was ok ." -
5.2 "Food is average."
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4.9 "Vibe wasn't good."4.1 "59%
criticized the unstylish hotel ." 4.1 "59%didn't like the unstylish hotel ." -
4.7 "Internet is poor."4.4 "56% said the
wifi quality was bad ." -
3.5 "Bad amenities."3.2 "68% thought the
building wasn't nice ." 1.2 "88%complained about the elevator ."
Overall Rating
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9.8 "Terrific location."
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8.8 "Great service."9.6 "96% found the
staff to be very friendly ." -
8.5 "Breakfast is good."
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8.3 "Good value."
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5.2 "Rooms are ok."5.2 "
Beds were acceptable for 52%." 6.7 "For only 67%, thebathroom was ok ." -
5.1 "Internet is average."
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5.1 "Vibe was decent."
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3.9 "Bad amenities."3.6 "64% thought the
building wasn't nice ."
Overall Rating
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9.8 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." 9.8 "98% thought it waseasy to get to the train station ." -
9.6 "World class service."9.8 "98% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." 9.0 "90% thought theservice was very professional ." 7.2 "Housekeeping was great , according to 72%." 9.6 "96% found therestaurant service to be one of the best ." 10.0 "Management was excellent , said 100%." -
8.7 "Good value."8.8 "88% were
happy with the price of the breakfast ." -
8.4 "Breakfast is good."8.8 "88% were
happy with the price of the breakfast ." -
6.0 "Rooms are ok."6.9 "For only 69%, the
bathroom was ok ." 5.8 "Beds were acceptable for 58%." 6.9 "Only 69% thought theshower was ok ." 5.5 "Only 55% said therooms were modern ." -
5.1 "Vibe was decent."
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4.3 "Internet is poor."4.2 "58% said the
wifi quality was bad ." -
3.2 "Terrible amenities."2.9 "71% thought the
building wasn't nice ." 0.9 "91%complained about the elevator ." 4.7 "For 53%, thelobby entrance was sub-standard ." 1.0 "90%didn't like the architecture ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.1review from
Ruskin is s cozy gem in a stunning central London location. The staff are very helpful and although it is a very old and dated interior , I found the room clean and comfortable - even having to share the washroom facilities did nt bother me so much as the general cleanliness of the building is good. More importantly , the building is very quiet and secure and you cannot argue with the Ruskins excellent cheap rates. It really is a very dated building - sharing toilet and shower facilities was a bit of a bummer especially if someone with long hair has showered before you - i was in room G1 which is next to the grand floor toilet , every time the toilet was in use the toilet roll holder would squeak really loudly - maybe this needs fixing or replacing
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8.0review from
next to British Museum. Many walkable locations nearby
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5.7review from
The friendliness of the staff The outdated style of the room and shared toilet
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6.4review from
Everything was good service and room Very good value for money No complaints,
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7.3review from
Excellent Staff Not enough rooms during peek times of the week
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4.7review from
Happy to store luggage before check in and after check out. Good breakfast. Poor shower; shabby furniture.
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6.3review from
Good value, excellent location.
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5.6review from
stuff and location
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5.6review from
Friendly staff, breakfast, location. lack of TV
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7.2review from
Staff very friendly and helpful. Very clean. Great location. A little worn, could use some paint & updating.
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5.2review from
Friendly and helpful staff, very convenient for the British Museum and Oxford Street. Quiet room overlooking gardens. Well cooked breakfast.
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6.4review from
The service in the Breakfast room was great as it was not buffet. The location was perfect for me. I'm afraid I have some constructive complaints! The residents lounge was closed in the evenings and I did not realise this until I had arranged a rendevous with friends there and was told "no guests were allowed" in the hotel. On one of my mornings when having breakfast I was served the juice, cereal and coffee, but they forgot the main breakfast and I had to forgo that because I had a meeting in the city. I would not judge this badly as it was an oversight, and at all other times the service was excellent.
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7.1review from
Ruskin is s cozy gem in a stunning central London location. The staff are very helpful and although it is a very old and dated interior , I found the room clean and comfortable - even having to share the washroom facilities did nt bother me so much as the general cleanliness of the building is good. More importantly , the building is very quiet and secure and you cannot argue with the Ruskins excellent cheap rates. It really is a very dated building - sharing toilet and shower facilities was a bit of a bummer especially if someone with long hair has showered before you - i was in room G1 which is next to the grand floor toilet , every time the toilet was in use the toilet roll holder would squeak really loudly - maybe this needs fixing or replacing
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7.3review from
Excellent Staff Not enough rooms during peek times of the week
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7.2review from
Staff very friendly and helpful. Very clean. Great location. A little worn, could use some paint & updating.
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5.7review from
The friendliness of the staff The outdated style of the room and shared toilet
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6.4review from
Everything was good service and room Very good value for money No complaints,
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4.7review from
Happy to store luggage before check in and after check out. Good breakfast. Poor shower; shabby furniture.
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6.3review from
Good value, excellent location.
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5.6review from
stuff and location
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5.6review from
Friendly staff, breakfast, location. lack of TV
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5.2review from
Friendly and helpful staff, very convenient for the British Museum and Oxford Street. Quiet room overlooking gardens. Well cooked breakfast.
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6.4review from
The service in the Breakfast room was great as it was not buffet. The location was perfect for me. I'm afraid I have some constructive complaints! The residents lounge was closed in the evenings and I did not realise this until I had arranged a rendevous with friends there and was told "no guests were allowed" in the hotel. On one of my mornings when having breakfast I was served the juice, cereal and coffee, but they forgot the main breakfast and I had to forgo that because I had a meeting in the city. I would not judge this badly as it was an oversight, and at all other times the service was excellent.