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Windsor House Hotel

12 Penywern Road, London, United Kingdom

+44 207 373 9087

$48+

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Hotels / United Kingdom / England / London

Windsor House Hotel - London - Building

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Windsor House Hotel - London - Bedroom

Windsor House Hotel - London - Bathroom

Windsor House Hotel - London - Outdoors view

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Overall guest ratings

5.6/10 Okay

Based on 608 reviews

See all reviews

Review highlights

Location

9.6
Breakfast

3.4
Comfort

2.5
Cleanliness

2.4

Nearby

Amenities

Complimentary breakfast
Free Wi-Fi
Terrace/Patio
Non-smoking rooms available

Map

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 608 reviews

Location

9.6 "Terrific location."
Service

6.8 "Service is ok."
Breakfast

3.4 "Breakfast is below average."
Comfort

2.5 "Quite uncomfortable."
Cleanliness

2.4 "Generally quite dirty."
Room

2.1 "Awful rooms."
Vibe

1.7 "Horrible vibe."

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Overall Rating

Based on 133 reviews

Location

9.3 "Terrific location."

10.0 "Near to public transport, according to 100%."
Value for money

8.4 "Good value."
Service

6.9 "Service is ok."
Breakfast

3.2 "Awful breakfast."
Cleanliness

2.7 "Generally quite dirty."

2.5 "75% said rooms were dirty."

2.6 "74% said the bathroom was dirty."
Comfort

2.2 "Quite uncomfortable."

2.8 "72% didn't like the uncomfortable beds."

1.3 "87% said rooms were small."
Room

2.0 "Awful rooms."

2.8 "72% didn't like the uncomfortable beds."

2.1 "79% complained about the bathroom."

2.5 "75% said rooms were dirty."

1.3 "87% said rooms were small."

1.1 "For 89%, the rooms looked old."

0.0 "100% thought the tv was sub-standard."

2.6 "74% said the bathroom was dirty."
Vibe

1.5 "Horrible vibe."

0.9 "91% criticized the unstylish hotel."

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Overall Rating

Based on 352 reviews

Location

9.5 "Terrific location."

10.0 "Near to public transport, according to 100%."

10.0 "100% liked the proximity to shopping."
Service

6.6 "Service is ok."
Food

3.9 "Disappointing food."

3.4 "For 66%, the dining experience was not enjoyable."
Breakfast

2.9 "Awful breakfast."
Comfort

2.1 "Quite uncomfortable."

2.6 "74% didn't like the uncomfortable beds."

1.5 "85% said rooms were small."

0.6 "94% criticized the small bathroom."
Cleanliness

2.1 "Generally quite dirty."

2.2 "78% said rooms were dirty."

2.1 "79% said the bathroom was dirty."
Vibe

1.6 "Horrible vibe."

0.9 "91% criticized the unstylish hotel."

3.9 "Unfriendly atmosphere, according to 61%."

View all review categories

Overall Rating

Based on 121 reviews

Location

9.7 "Terrific location."
Value for money

8.6 "Good value."
Service

6.9 "Service is ok."
Comfort

2.8 "Quite uncomfortable."

3.5 "65% didn't like the uncomfortable beds."
Cleanliness

2.4 "Generally quite dirty."

2.4 "76% said rooms were dirty."
Room

2.1 "Awful rooms."

2.4 "76% said rooms were dirty."

1.5 "85% complained about the bathroom."

3.5 "65% didn't like the uncomfortable beds."

0.0 "100% thought the tv was sub-standard."

1.5 "85% had problems with the shower."

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Recent Reviews

All reviews
Positive
Neutral
Negative

8.0

review from

Great location, friendly stuff and a modest room for five guests to sleep. Good value for money if you don't mind dorm-like conditions. Authentic late 19 century London building with huge drafty windows and a retrofitted 4'x4' (1.5x1.5 m) bathroom cabin with fully functional toilet, sink and shower, which demanded quite a skill from the user.

Reviewed Dec 2015
6.0

review from

Location near the center, low prices, good breakfast. I would come back anytime.

Reviewed Nov 2010 by Anonymous
4.4

review from

The fact that is in Central London and close to a Tube (Earls Court) is the best thing this hotel has. Staff was nice and helpful. The rooms are very small with no complet bathroom, only a shower. If you wanted to use the toilet you had to go out of the room. The sheets were dirty.

Reviewed Nov 2010 by Anonymous
6.0

review from

Locality to underground station No lift which made it difficult to get our pushchair up the stairs.

Reviewed Oct 2010 by Anonymous
3.0

review from

Location is good. Room need refurbish, floor is wet, small bahtroom, toilet is not in the room. Very noisy in the morning. Breakfast is not good and not enough. I did not recommend, if budget is not yours priority.

Reviewed Oct 2010 by Anonymous
2.3

review from

Nothing was good enough. Staff was very unfriendly. Room where dirty.

Reviewed Sep 2010 by Anonymous
2.8

review from

location is very good, 1min to the Earl court station. The room is very small and the ensuit bathroom is only a small cubicle with no ventilation. Towel are not change(even we requested), we have to use the same one for 3days.

Reviewed Jan 2008 by Anonymous
6.0

review from

Very suitable place and nice stay too quick to leave at 10 in the morning

Reviewed Dec 2007 by Anonymous
5.2

review from

Place around hotel. Good location. Easy to find.

Reviewed Mar 2007 by Anonymous
5.2

review from

What I am very pleased with was the breakfast! That was really good with good service and we got as much to eat as we wanted. This was a big plus! Hotel staff: based on my phone calls and mails earlier they were really nice but then I was not happy with the answer I received from them related to the bathrooms. And after complaining about this I felt they were not too happy with us. But they were always helping and polite when needed. Facilities and value for money; Compared to other hotel prices in London this was a cheap hotel (but actually quite a lot of money). Basicly facilities were a disappointment but I am not sure how it actually is if I compare it to other hotelrooms nearby. I suppose it is ok for that price (and if I think about the breakfast it is). Our rooms were always very clean when we came back in the evenings. One more plus is that we were allowed to use the kitchen in the evening to have our evening coffee. (There was also the only TV we were allowed to use..but it was open only until 9 pm.) Understood from they explanation that there is a bathroon in each room but there wasn't. I think that the answer from the hotel should have been that some of them do, some don't. To the below questions (would I recommend this hotel): Yes with the true information - do not expect to have a bathroom of your own, Breakfast very good.

Reviewed Mar 2007 by Anonymous
4.8

review from

We watched Dirty Dancing Musical. And looked around the city

Reviewed Jan 2007 by Anonymous

8.0

review from

Great location, friendly stuff and a modest room for five guests to sleep. Good value for money if you don't mind dorm-like conditions. Authentic late 19 century London building with huge drafty windows and a retrofitted 4'x4' (1.5x1.5 m) bathroom cabin with fully functional toilet, sink and shower, which demanded quite a skill from the user.

Reviewed Dec 2015

6.0

review from

Location near the center, low prices, good breakfast. I would come back anytime.

Reviewed Nov 2010 by Anonymous
4.4

review from

The fact that is in Central London and close to a Tube (Earls Court) is the best thing this hotel has. Staff was nice and helpful. The rooms are very small with no complet bathroom, only a shower. If you wanted to use the toilet you had to go out of the room. The sheets were dirty.

Reviewed Nov 2010 by Anonymous
6.0

review from

Locality to underground station No lift which made it difficult to get our pushchair up the stairs.

Reviewed Oct 2010 by Anonymous
3.0

review from

Location is good. Room need refurbish, floor is wet, small bahtroom, toilet is not in the room. Very noisy in the morning. Breakfast is not good and not enough. I did not recommend, if budget is not yours priority.

Reviewed Oct 2010 by Anonymous
2.3

review from

Nothing was good enough. Staff was very unfriendly. Room where dirty.

Reviewed Sep 2010 by Anonymous
2.8

review from

location is very good, 1min to the Earl court station. The room is very small and the ensuit bathroom is only a small cubicle with no ventilation. Towel are not change(even we requested), we have to use the same one for 3days.

Reviewed Jan 2008 by Anonymous
6.0

review from

Very suitable place and nice stay too quick to leave at 10 in the morning

Reviewed Dec 2007 by Anonymous
5.2

review from

Place around hotel. Good location. Easy to find.

Reviewed Mar 2007 by Anonymous
5.2

review from

What I am very pleased with was the breakfast! That was really good with good service and we got as much to eat as we wanted. This was a big plus! Hotel staff: based on my phone calls and mails earlier they were really nice but then I was not happy with the answer I received from them related to the bathrooms. And after complaining about this I felt they were not too happy with us. But they were always helping and polite when needed. Facilities and value for money; Compared to other hotel prices in London this was a cheap hotel (but actually quite a lot of money). Basicly facilities were a disappointment but I am not sure how it actually is if I compare it to other hotelrooms nearby. I suppose it is ok for that price (and if I think about the breakfast it is). Our rooms were always very clean when we came back in the evenings. One more plus is that we were allowed to use the kitchen in the evening to have our evening coffee. (There was also the only TV we were allowed to use..but it was open only until 9 pm.) Understood from they explanation that there is a bathroon in each room but there wasn't. I think that the answer from the hotel should have been that some of them do, some don't. To the below questions (would I recommend this hotel): Yes with the true information - do not expect to have a bathroom of your own, Breakfast very good.

Reviewed Mar 2007 by Anonymous
4.8

review from

We watched Dirty Dancing Musical. And looked around the city

Reviewed Jan 2007 by Anonymous

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