Pros (+) Loved their complimentary goodie bag including water bottles and warm fresh cookies.
Cons (-) N/A
4 stars
DoubleTree by Hilton Hotel Los Angeles Downtown
120 South Los Angeles Street, Los Angeles, CA 90012, United States
Los Angeles, CA
See location+1 213 629 1200Photos of DoubleTree by Hilton Hotel Los Angeles Downtown
Overview
Featuring views of the city, Doubletree by Hilton Los Angeles Downtown is situated in Little Tokyo and provides a roof garden, valet parking and an express check-in and check-out feature. Surrounded by local bars and restaurants, it is within walking distance from Little Tokyo / Arts District Los Angeles Metro Station.
The hotel has been recently refurbished and offers a car rental desk, a 24-hour business centre and a 24-hour reception. Wi-Fi is also provided.
The rooms at Doubletree by Hilton Los Angeles Downtown offer a flat-screen TV, a private bathroom and a refrigerator. All provide heating, a seating area and a bathtub.
A cooked breakfast is served at Azalea and Justice Urban Tavern every morning before guests head out to explore the local area. Guests can enjoy a meal in the on-site restaurant, and room service is provided during limited hours. Guests are also welcome to relax with a drink at Rendezvous Lounge.
The hotel is conveniently located for exploring Los Angeles with Los Angeles City Hall within a 10-minute walk. Walt Disney Concert Hall, Angels Flight and Cathedral of Our Lady of the Angels are each within walking distance.
Latest deals for DoubleTree by Hilton Hotel Los Angeles Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at DoubleTree by Hilton Hotel Los Angeles Downtown
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
- TV
Services and conveniences
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Telephone
- Privacy curtain
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Parking and transportation
- EV charging station
- Parking
- Valet parking
- Private parking
Bathroom
- Bathtub
- Bidet
- Toilet
- Bathrobe
Basics
- Internet
- Free toiletries
- Heating
- Air-conditioned
Accessibility and suitability
- Increased accessibility
- Hypoallergenic pillow
- No smoking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of DoubleTree by Hilton Hotel Los Angeles Downtown
7.3
Good
1705 verified ratings
Wonderful
560
Very good
285
Good
253
Okay
143
Fair
153
Mediocre
85
Poor
226
Summary of reviews
Guests say
Guests appreciated the hotel's location and some aspects of the service, particularly the friendliness of the staff. However, many reviews highlighted significant issues with cleanliness, including dirty windows and rooms, as well as poor service experiences. Overall, while the location is a strong point, the hotel needs to address its cleanliness and service quality to enhance guest satisfaction.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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7.3 out of 10
862 reviews
7.2 out of 10
218 reviews
7.4 out of 10
33 reviews
7.6 out of 10
13 reviews
All reviews
Pros (+) Bed was very comfortable. Anel in the restaurant was super friendly and the food was great!
Pros (+) Clean and friendly.
Cons (-) The restaurant needs attention, my first visit, the staff let me sit for thirty minutes before taking my order. I was getting up to leave when the waiter rushed and greeted me and took The food order. I went the next morning again, and the food was not good. The deli around the corner is a better place to go.
Pros (+) King bed and high floor was nice.
Cons (-) Very rude staff and dirty dusty rooms with sticky carpet that turned white socks black.
Cons (-) Parking too expensive. Wish breakfast was included at the price paid for hotel.
Pros (+) Convenient location to good food and attractions.
Pros (+) It was clean and the valets were fantastic!
Cons (-) Food not that great, some friendly staff, some not. Very underwhelming.
Cons (-) Bathroom was uncomfortably small. Could not open door with someone standing at sink.
Pros (+) Staff was friendly
Cons (-) Facilities need upkeeping. Toilet wouldn't flush & we were unable to switch the shower on.
Pros (+) Bed and pillows were ok. Carpet was in good condition.
Cons (-) Bath tub drain surrounded by rust. Sink had chips. Toilet paper was very scratchy.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season is in February, and the low season is in March.
How is the cleanliness of the rooms at DoubleTree by Hilton Los Angeles Downtown?
The rooms are clean and spacious, with comfortable beds. However, some guests mentioned issues with the bathroom cleanliness and the need for room updates.
Is parking available at the hotel?
Yes, the hotel offers parking, including valet parking and private parking. However, some guests found the parking prices to be expensive.
What can guests expect from the hotel's food quality?
The hotel offers a cooked breakfast and an on-site restaurant with good food quality. However, some guests mentioned the need for improvements in breakfast options and the availability of free coffee.
How is the customer service at DoubleTree by Hilton Los Angeles Downtown?
The staff is friendly and helpful, providing a comfortable and accommodating experience for guests. However, a few guests expressed dissatisfaction with the customer service they received.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Nearby Attractions
The hotel's proximity to Little Tokyo and other downtown attractions makes it convenient for exploring the area on foot.
Consider Requesting a Room Change
Some guests encountered issues with their initial room assignments, such as cleanliness and temperature control. If you encounter any problems, don't hesitate to request a room change.
Be Mindful of Parking Costs
Several guests found the parking fees to be pricey. Consider exploring alternative parking options in the area to save on costs.
Check for Room Updates
While some guests found the rooms to be comfortable, others mentioned that the furniture and bathroom fixtures were outdated. It may be worth inquiring about the most recently refurbished rooms.
Be Aware of Potential Noise
A few guests noted that noise from both inside and outside the hotel affected their sleep quality. Consider packing earplugs or requesting a room in a quieter location.
Explore the Hotel's Garden
Guests appreciated the hotel's beautiful garden, so be sure to take some time to relax and enjoy the serene outdoor space.
Verify Room Amenities
Some guests experienced issues with amenities such as hot water, TV availability in the workout room, and bathroom essentials. It may be helpful to confirm these details before your stay.
Stay Informed About Local Events
A few guests mentioned encountering protests near the hotel. Before your visit, it may be beneficial to check for any scheduled events in the area that could impact your stay.
Be Prepared for Varied Service Experiences
While many guests praised the friendly and helpful staff, others reported negative interactions. Keep in mind that service experiences may vary.
Location
120 South Los Angeles Street, Los Angeles, CA 90012
What's nearby
- El Pueblo de Los Ángeles Historical Monument0.5 mi
- Walt Disney Concert Hall0.5 mi
- Los Angeles Public Library0.7 mi
- Crypto.com Arena1.5 mi
- Dodger Stadium1.6 mi
- Los Angeles Convention Center1.7 mi
- Echo Park2 mi
- USC3.1 mi
- Paramount Studios5 mi
- Griffith Observatory5.7 mi
- Hollywood Walk of Fame6.6 mi
- Los Angeles County Museum of Art6.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton Hotel Los Angeles Downtown
Low season | May |
|---|---|
High season | December |
Average price (weeknight) | $189 |
Average price (weekend night) | $182 |
When to book a room at DoubleTree by Hilton Hotel Los Angeles Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.1 |
|---|---|
Distance to city center | 4.1 mi |
Nearest Airport | Hawthorne |
Distance to airport | 10.2 mi |