Extended Stay America - Los Angeles - Lax Airport

6531 South Sepulveda Boulevard, Los Angeles, CA 90045, United States
+1 310 568 9337

Cheapest
rate per night

6.0

Good
based on 351 reviews
Extended Stay America - Los Angeles - Lax Airport - Los Angeles, CA
Fri 9/18
-
Sat 9/19
Compare vs. KAYAK |

Provider Nightly total
Extended Stay Hotels $118
Agoda.com $118
Expedia $135
Extended Stay Hotels
Agoda.com
Expedia

Good to know

Value for money

6.6

Distance to city center

6.8 mi

Location rating

7.6

Nearest Airport

Los Angeles

Distance to airport

2.8 mi

Rooms

Fri 9/18
Sat 9/19

King Rooms

$179+

Bed type
Provider
Nightly
King bed
$179 per night

Double Rooms

$134+

Bed type
Provider
Nightly
Double bed
$134 per night
Unknown
$143 per night
Double bed
$164 per night
Double bed
$191 per night

Queen Rooms

$118+

Bed type
Provider
Nightly
Unknown
$118 per night
Queen bed
$135 per night
Queen bed
$139 per night
Queen bed
$140 per night
Queen bed
$140 per night
Unknown
$142 per night
Unknown
$144 per night
Unknown
$163 per night

Standard Rooms

$139+

Bed type
Provider
Nightly
Unknown
$139 per night

Reviews

Pros

Cons

Traveler rating

66
71
44
32
21

Time of year

Traveler type

Show reviews that mention

+
room smelled in 64 reviews
staff was helpful in 64 reviews
friendly staff in 46 reviews
great location in 41 reviews
free breakfast in 35 reviews
location and price in 35 reviews
day for parking in 23 reviews
late to check in 14 reviews
easy access in 12 reviews
lax airport in 12 reviews
granola bars in 8 reviews
bad smell in 3 reviews
bed was comfortable in 3 reviews
packaged muffins in 3 reviews
los angeles in 2 reviews
  • Okay
    Jul 2016
    5.7

    Horrible Customer Service, But Otherwise OK Hotel

    This hotel is in an excellent location if you're going to be traveling around Los Angeles. I was in town with my wife to meet our new nephew for the first time, and this place was conveniently located near LAX and next to the Howard Hughes shopping center (a really nice place). It's right near the 405 freeway, which is what everyone in LA uses to go back and fourth from the beach to the inland bits (the valley). Anyhow: I prefer to stay at extended stay hotels when I travel, because I follow a really strict bodybuilding diet, and being able to cook and store my own food is mandatory. The location was excellent, and the room was decent (clean, small kitchen, but usable).

    Well, here's where this hotel got a bad review in my book: customer service. My wife and I went to check into the hotel at night time (around midnight), and when we got into the front lobby, we were greeted by another guest who told us he had already called the hotel, and was told they were sending an employee down to the front desk to check him in -- 30 minutes prior. After we waited for a while, the other guest went and called the hotel back again (using the hotel's built-in phone system), and was told that an employee was on the way down again. After waiting an additional 30 minutes (my wife and I had been here about 45 minutes by this point), I got on the phone myself and called the hotel. I was immediately transferred to a calling service where the person told me that they've been trying to contact the employee on duty, but nobody has been answering their phone. They told me that there was nothing they could do except hunt around for the employee myself, and then put my on hold for 15 minutes and didn't answer my questions. So... After I got put on hold by the calling service, I then started wandering through the hotel with the other guests (who were still waiting to check in), banging on the doors of the communal areas. After banging on the door of the main laundry room (on the first floor), we were hesitantly greeted by the front lobby person on staff who must have been sleeping or something in the laundry room >.> So the entire time we were out there in the lobby waiting, calling the hotel, etc., this person was in the laundry room sleeping (I assume). So frustrating. We finally went to check in, were given our key cards (about time), and were then told that even though we pre-booked the standard King room, they only had a smoking version available. If you're not a smoker, and have ever slept in a smoky room, you know what I'm talking about: it's gross. So, I asked the lady to please just change our room or something, and she gave us a queen room (fine: I figured I'd argue about it later, but by this time I was exhausted, frustrated, and half-awake). So then my wife move ALL OUR STUFF into our new room, get into bed, and what happens??? The fire alarm starts beeping... Apparently the batteries had died on the fire alarm, so it was beeping every 3 seconds, making it impossible to sleep. So then I called the front desk, and was told to move into another room. So I go downstairs again (thankfully the lady had stayed at the desk this time), get a new room key, and go to the new room. And guess what I find in the new room? It was the room I had originally reserved!!!! It was a normal king room with no smoking. Sigh. I was so incredibly frustrated, that after moving all my stuff out of the first room, and into the second room (which we had reserved originally anyhow), that I just completely gave up. This was easily the worst hotel experience of my life.

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About

Overview

With a stay at Extended Stay America Los Angeles - LAX Airport in Los Angeles (Westchester), you'll be a 5-minute drive from Loyola Marymount University and 8 minutes from Westwood Village. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

6.0 Good

based on 351 reviews

7.0

Cleanliness

7.0

Comfort

7.4

Staff

6.6

Value for money

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased accessibility
Internet
Laundry facilities
No smoking
Hairdryer
Cable or satellite TV
Air-conditioned
24hr front desk
Grill
Elevator
Alarm clock
Bathtub
Carpeted
Desk
Dining area
Family rooms
Flat-screen TV
Free toiletries
Heating
Kitchenware
Private bathroom
Private parking
Radio
Shower
Stovetop
Telephone
Toaster
Toilet
Vending machine (drinks)
Vending machine (snacks)
Kitchen
First-aid kit
Physical distancing in dining areas
Physical distancing rules
Hand sanitizer in guest accommodation and key areas
Screens or physical barriers placed between staff and guests in appropriate areas
Use of cleaning chemicals that are effective against coronavirus
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitized
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Kitchenette
Laundry service
Complimentary breakfast
Parking (surcharge)
Storage available
Picnic area
Safe

FAQs when booking at Extended Stay America - Los Angeles - Lax Airport

Where is Extended Stay America - Los Angeles - Lax Airport located?

When is check-in time and check-out time at Extended Stay America - Los Angeles - Lax Airport?

Does Extended Stay America - Los Angeles - Lax Airport offer free Wi-Fi?

Does Extended Stay America - Los Angeles - Lax Airport offer free parking?

Does Extended Stay America - Los Angeles - Lax Airport offer free airport shuttle service?

How far is Extended Stay America - Los Angeles - Lax Airport from the airport?

Can you bring pets to Extended Stay America - Los Angeles - Lax Airport?

Does Extended Stay America - Los Angeles - Lax Airport have a pool?

Photos

All Photos (22)
Bedroom (9)
Lobby (1)
Bathroom (1)
Outdoors (1)

Location

Most Popular Landmarks

  • Venice Canal Historic District 4.1 mi
  • Petersen Automotive Museum 6 mi
  • Westwood Village Memorial Park Cemetery 6 mi
  • Los Angeles County Museum of Art 6.1 mi
  • La Brea Tar Pits 6.2 mi
  • Natural History Museum of Los Angeles County 6.6 mi

About the Neighborhood

Westchester is known for: airport, busy, students

More

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