Good, convenient value
Good value, clean and the staff was very friendly and helpful, especially Jason at the front desk when we checked in. The hotel was very convenient to Union Station and Amtrak travelers (about 2 blocks). The hotel was clean but the facilities were showing their age a bit. Breakfast was very basic but okay. There were several excellent restaurant options within a couple of blocks. Overall we were very pleased and would stay there again.
Extra star for customer service
Customer service exceeded all expectations! All workers were so genuine and nice.
Too expensive for the quality of the hotel. It was clean, but felt unclean due to how old everything is. Beds were very spring-y and uncomfortable. The gym is nothing but a few cardio machines. Continental breakfast was coffee, cereal and pastries. Parking for hotel guests is not free. You're solely paying for location and no comfort at this hotel.
Good hotel close to train station
It was clean and the staff very helpful. The location close to the train station. The breakfast was nice too.
The hotel is a little bit expensive for what ir offers, but is the only one in the area.
Good downtown location, but ...
Friendly staff, low cost, good location.
Room smelled like armpit.
With a stay at Metro Plaza Hotel, you'll be centrally located in Los Angeles, within a 10-minute drive of Walt Disney Concert Hall and Microsoft Theater. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff.
Based on 1,936 reviews
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