Its close proximity to Los Angeles International Airport makes the Sheraton Gateway Los Angeles Hotel a convenient location for vacationers, business travelers, and event organizers. Offering 38, 500 square feet of event space and up to 31 meeting rooms, it is a perfect location for meetings, weddings, or other events at which out-of-town visitors are expected. Attendees can take the hotel's free shuttle from the airport, and the event staff will manage group reservations, letting the organizer know guests' travel plans and estimated arrival times.
When guests are not attending events or touring Los Angeles, they can relax by the outdoor heated pool. Several cabanas are located around the pool, and are provided to guests without charge. Guests can enjoy poolside food and beverage service while they relax. A 24-hour fitness center is also available free of charge.
All guest rooms are equipped with work desks, free Wi-Fi, marble bathrooms, and flat screen TVs. Soundproof windows keep out the noise of the city. Concierge level guests are eligible for additional amenities such as free breakfast and evening snacks in the Lounge.
Breakfast is served every day at the Brasserie, and the Costero Bar & Bistro offers a full-service menu for lunch and dinner. Sports fans will also love the 13' x 7' giant TV screen where the latest sports events are broadcast in HD. Food and drink specials on weeknights make Costero a popular place to socialize with friends.
Basics
Accessibility and suitability
Services and conveniences
Dining
Media and entertainment
General
Parking and transportation
Bathroom
Laundry
Bedroom
Workspace
Things to do
Outdoor
Health and safety
Pool
Family friendly
Fitness
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Sheraton Gateway Los Angeles Hotel?
Some guests have mentioned that the beds seemed old and uncomfortable, causing back pain. However, others have found the rooms to be clean and comfortable, providing a good night's sleep.
Is parking readily available at Sheraton Gateway Los Angeles Hotel?
While some guests found the parking costs to be extremely expensive and inconvenient, others appreciated the convenience of the location and the free airport shuttle service.
What can I expect from the food quality at Sheraton Gateway Los Angeles Hotel?
Guests have mentioned limited buffet breakfast options and high prices for food. However, others have enjoyed the breakfast and found the restaurant to be a good place to socialize with friends.
How is the cleanliness at Sheraton Gateway Los Angeles Hotel?
Guests have reported that the rooms and building are very clean, while others have mentioned concerns about the cleanliness of the carpet and the need for a good cleaning.
What is the customer service like at Sheraton Gateway Los Angeles Hotel?
Some guests have experienced poor customer service and rude staff, while others have praised the friendly and accommodating staff, especially at the reception.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Shuttle
Guests appreciated the convenience of the hotel's free shuttle service to and from the airport. It's a great way to save on transportation costs and avoid the hassle of finding a ride.
Consider Concierge Level for Added Benefits
Guests staying on the concierge level enjoyed additional amenities such as free breakfast and evening snacks in the Lounge. If you value these perks, it's worth considering an upgrade.
Plan Meals Accordingly
Some guests found the hotel restaurant to be expensive, with limited options and slow service. Consider exploring nearby dining options or planning meals outside the hotel for a more varied and cost-effective dining experience.
Check Room Amenities
Some guests noted that certain rooms lacked a second chair and safety grab handles in the bathroom. Before settling in, it's advisable to check the room for all necessary amenities and request any missing items from the staff.
Be Mindful of Noise Levels
A few guests mentioned that the hotel was not as quiet as expected, with cleaning staff being loud in the hallways. If you are sensitive to noise, consider requesting a room in a quieter area of the hotel.
Confirm Early Check-In and Shuttle Instructions
Some guests found it confusing to locate the shuttle from the airport, and a few experienced issues with early check-in charges. It's advisable to confirm shuttle instructions and any additional charges for early check-in to avoid any surprises.
Be Aware of Parking Costs
Several guests were surprised by the high cost of parking and found it inconvenient. It's recommended to inquire about parking costs in advance and explore alternative parking options if needed.
Stay Informed About Restaurant Hours
Guests reported limited restaurant hours, with long wait times for breakfast and early closures. If you plan to dine at the hotel, consider arriving early to avoid lengthy waits and ensure availability of service.
Address Concerns Promptly
In case of any issues during the stay, such as room mix-ups or unsatisfactory service, it's advisable to promptly communicate concerns to the hotel staff for quick resolution.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
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High season | October |
Average price (weeknight) | $205 |
Average price (weekend night) | $195 |
Value for money | 7.6 |
|---|---|
Distance to city center | 8.6 mi |
Nearest Airport | Los Angeles |
Distance to airport | 1.0 mi |