Courtyard by Marriott Lubbock

Staff are nice and the lobby smells really good Too noisy! People above us kept running around, heavy feet. I didn't mind it at first coz it's that late yet. We got back to our room around 7:00 at night and the running and walking with heavy feet was until 2:00 in the morning.

Location Cockroach in the bathroom

They did not have the room I reserved and it was not large enough for my family which resulted in a horrible night.

This guest did not leave comments about this hotel.

No free breakfast. Elevator very small. Sofa bed not comfortable.

Everything was good. Hotel was clean, staff was nice. And location was good! The only thing that was inconvenient was that when I made the reservation I wasn't able to specify that I needed two beds. The guy at the front desk was unrelenting. But the maintenance guy was accommodating and brought us a roll-away bed.

Nice room No microwave in the room. No breakfast or dinner, had to pay. The music in the lobby was too loud, add in the big screen, people talking, two TVs at the bar and it was bedlam!!! Halogen overhead lights in front and behind of the computers were blinding

it was a large scale-down from what I am use to from Courtyards I don't like what I got for what I paid - I could have done better on my own!

The hotel was very clean. I did not like it that I was unable to change from a King size bed to 2 double beds even though they had one available. I had 2 children and I do not feel like it was very Family friendly.

Room was nice For price should have at least had lobby coffee, fridge did not work. Called for early check in they kept telling me to call back in 30 minute intervals but when it got close to check in why bother. Hotel did not seem busy.

Staff was less than cordial. Bed was lumpy and staff didn't make the bed.

Starbucks They did not give me the room I booked and would not give me the one.

One staff member working the Bistro went out of her way to take care of me and my son when we came down early one morning for breakfast. Indoor pool and hot tub were great. Some staff members were not knowledgable of the hotel ameneties or what kind of rooms they had.

What a total ripoff. $* with tax for a room smaller than the HOJO's I stayed at last night for $*. 24' Zeinth 10 year old television. No space on the sink area for shaving kit. No free breakfast. I'm writing Marriott of my motels to stay in. They claim to have remodeled, but it appears to have all been downstairs so they can have a restaurant so hey can charge you more money. No soup even though it was on the menu and I had stomach problems last night. Had to walk to a nearby restaurant. RipOff!!!!!

As soon as we arrived, my husband pulls down the top sheet, and yep! You guessed it! A body imprint on the mattress with complimentary body hair all over the sheet! We were given another room a few doors down. First thing we did was pull down the top sheet. You've got it by now...Yes, another body imprint in the mattress with yet more hair plus food crumbs in this one!! We left immediately. The desk clerk did say it was the first time it had happened in his 3 years, but for us, 2 times in one day is enough to never book this hotel again.