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Very nice and rich breakfast, while arriving late at night the room key and welcome letter was left...Very good location and free parking!!! Everything was excellent
Great location, good breakfast and the receptionist (Diana?) was very nice and helpful. No elevator.
We loved the walled town for walking on and found very nice shops bars and restaurant
Our room was well furnished and beautifully decorated. The villa had its own car park.
The position of the B&B is ideal for exploring Lucca on foot and is within walking distance of the Station. This B&B was great value for money. I would certainly go there again.
Nice clean hotel with good sized rooms, good facilities including free access to internet computer and friendly staff Nothing to dislike
Very friendly, The manager/owner was most helpful. I feel we got very good value for money and I will recommend this B&B to family and friends.
Great location, superbly helpful staff who waited for us to arrive and gave restaurant recommendations and helpful advice, great breakfast, free parking, wifi and very clean rooms
The kindness of the staff, the location, really close to the city's walls, the excellent breakfast and the feelling that you really get to live Lucca's way of life, with its quiteness and peace.
location to town center
its not too far out of town, quite an old property in pleasant grounds. Friendly informal staff I had booked two rooms but the self-catering apartment we were given was in a fairly run down state, in stark comparison with the public rooms quality of furniture fittings poor, filthy carpet. Shower was barely worked. Got the impression ours was the "runt" of the property - hope so!
Excellent staff, very friendly, very helpful, nothing was too much trouble. Hotel very clean throughout. As the road is used as a short cut, the rush hour traffic passes very close to the front of the hotel. Not a problem at any other time.
Very nice place During all 4 days we had problems with the soure (very bad smell in the apartment). The staff tried to solve the problem but witjout succes. Therefor we got a small discount.
Location and facilities. Cleanliness - our room was very dusty (however it was very spacious and well fitted out).
freindly staff and easy walking distance into centre
Design, location, peaceful and relaxing. Lucca beautiful. Breakfast not too good.
it was comfortable and had all facilities we required, it was really well restored and lovely and quiet for a weekend getaway. Lucca very close by which had a host of sightseeing and fabulous resteraunts
There was a great breakfast that was included. Also a very large room, perfect for five people. It was a wooden futon structure bed and the wood panels kept falling out. It was a little uncomfortable.
Nothing was too much trouble for the staff - a delightful place! n/a
The bike rental and the very helpful staff!
Owner friendly and charming. Excellent breakfast.
Very friendly and warm welcome, owner is extremely helpful in every way.
Room and bathroom were very modern and clean. Breakfast was excellent for English and local guests. Luca, the owner, was very friendly and helpful. One of the best and cheapest hotels/B&B's I've stayed in. I would definitely recommend this B&B and would stay here again!!
The B&B is newly renovated with new tiled floors throughout, rooms are spacious and the lcoation is perfect for exploring Lucca They could improve the WiFi network.
The manager, Luca, is very hospitable and extremely helpful. It is worth visiting for him alone. You really feel welcome.
The proprietors, Daniele and Gabriele, are professional, generous, and eager to do anything and everything to make a guest feel comfortable and at home. From providing routing and dining advice, to making me feel comfortable operating the professional espresso machine in the breakfast room, the "you're in good hands" expression would apply. The room was totally comfortable and livable, the bathroom clean - and there was free parking, which for Lucca is a real boon. The location is convenient to the city, if just outside the south wall -- this worked well for us. The immediate neighborhood of the B&B was not luxurious but it was quite safe and easy to negotiate.
friendly staff, distance to the city
Staff were extremely helpful.
We had a large comfortable room with a fridge. The B&B is in a safe area just outide the walls and a short stroll to the centre. There is an excellent, good value restaurant / pizzeria just around the corner and a supermarket nearby. The owners were very helpful. No complaints whatsoever.
The room was large (the bathroom also) and clean. The breakfast was simple, but all right. The owner was professional and very helpful.
The staff at this hotel were the most helpful I have ever experienced. They love their city of Lucca and want to share it with their guests. The breakfast was good. The room was comfortable, clean and quiet. The location was excellent- 5 minute walk to the gates and main street of Lucca. I would highly recommend this hotel.
Good sized room comfortable room, great breakfast in a really nicely laid out room. One of the best and most helpful welcomes we have ever had in Italy. This is a hotel where they really do try (successfully) to make your stay comfortable! The location is a good 10 mins walk from the "start" of the city centre (not a problem if fit) and the rather poor sound proofing between rooms - neither of which may bother most people.
The location to the city center. Hotel is very clean. There is no charm to the facility. Towels are terrible and amenities are scarce. Location to the train station is not walking distance and there are few sidewalks between the train station and the hotel. Limited hours for check-in are very restrictive. No phone in room.
The staff were friendly and helpful. The room was clean and it was tastefully decorated. Had a difficult time looking for the location of the hotel as we arrived late at night. We had no cell phone so we had a problem to contact the staff regarding the keys to get inside.
Good location, outside the city walls but only 10 minutes walk away. Really comfortable and clean rooms. Very helpful owners.
Our hosts were incredibly friendly and helpful and the room was so charming, clean and comfortable. Wonderful location, our host made us a fantastic dinner reservation - all-around an AWESOME experience!! Having an air-conditioned main room and/or kitchen area would be the one improvement.
It's not an hotel but rather a worker's hosting. Minimum service, I even felt uncomfortable staying there. I've been woken up by the owner at 7 to pay for the overpriced room before she went "to work". Far too expensive for what it is actually (40 euros). Far from the center, no place to park . I wouldn't recommend this place to anyone, it kind of wasted my stay in the beautiful Lucca.
Excellent Pizza take-away opposite the road. We knew that the hotel was on the main road, however at night time there was a dreadful noise almost like an aeroplane taking off, we think this was the heating, however in the morning at 7:30am there was no hot water!!!!!! We had bunk beds in our room the top bunk was really high and had no rail around it so my son ended up sleeping on his matress on the floor. The hotel is not in lucca but at least 2 km from the sign which showed that you had left Lucca, also very hard to find.
breakfast was 500mtrs down busy road with no pavements. no buses back after 6:30pm and taxi costs 10 euro.
Authentic, basic, good helpfull service (bed-towels-cleaning-breakfast), privacy, good price. Parking, cleaning under the beds.
Room facilities were ok and spacious. Owner was sweet but unprofessional. Location poor on very dangerous road . Not good for people without a car! Over priced for location.
Great staff - room was clean and comfortable - lovely to have a traditional italian breakfast included. Close to shops and public transport. Something a little different then staying in the big city ...
Ideal location for discovering Lucca
Fantastic decor,very charming and romantic.Receptionist was very friendly and helpful.Having breakfast served in your room was a nice touch.Fantastic location right in the centre of Lucca.
Very charming and nice place to stay.
stunning place, lovely decor matching the medieval surroundings..very cute!
The location and decor were perfect.
The room was big and very nice, comfortable, well decorated. The bathroom radiator did not work and although I informed redeption they did not fix it. The room was a little cold.
the room was well decorated the fact that there was no space outside the room and so the necessity to use the breakfast in the room. Our floor was dirty.
decoration quite room no reception/concierge staff. television not wooking properly
Very good location and value for money Nothing really...