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7.6
6.9
6.3
5.9
5.7
5.6
Details
Map
Reviews
Good for sightseeing and located near shopping areas. Room needs to be improved. Vibe is not too good.
Good for sightseeing and located near shopping areas. Room needs to be improved. Vibe is not too good. Wyndham Hotel Group
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Location
8.9
Service
5.1
Room
3.8
WiFi
3.8
Pets allowed on request. Charges may apply.
Fitness center
Kid-friendly
Parking
Overall
6.1 Good
Based on 426 reviews
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All Reviews 6.1
-
Couples 5.9
-
Families 5.6
-
Business 4.3
-
Solo 6.2
8.9
5.1
5.1
5.1
3.8
3.8
8.9
6.6
5.3
4.1
3.8
2.9
9.1
6.7
4.8
3.9
3.6
3.3
3.8
3.4
2.9
5.4
3.4
2.8
2.7
data provided by TrustYou
Top positive review
Top critical review
Good 8.0
Friendly staff, nice decor, comfy beds Tile in bathroom cracked
Mediocre 3.4
Excellent location - proximity to Liberty University. Lowest price I could find for large chain hotel. Head manager & front desk personnel was the rudest most arrogant & unpleasant woman I have ever met! We spent four days and her disposition went from bad to worse. You should seriously investigate and replace her immediately. Our room had a broken inoperable safe for security of high dollar belongings. The refrigerator was stuck on high ( control knob broken off and missing) so that anything placed inside froze solid. The bathroom was moldy inside shower and sink hot/cold control knob was broken off and missing. Finally, when asking for additional towels for bathroom, we were told "no, we can only give you two towels for your room." I couldn't believe it!!
Recent Reviews
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Mediocre
4.0
Location First room they put us in smelled like cat urine and the smoke detector was detached from the cieling and laying on the table. Second room had dirty towels. Will not be returning.
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Mediocre
3.4
Excellent location - proximity to Liberty University. Lowest price I could find for large chain hotel. Head manager & front desk personnel was the rudest most arrogant & unpleasant woman I have ever met! We spent four days and her disposition went from bad to worse. You should seriously investigate and replace her immediately. Our room had a broken inoperable safe for security of high dollar belongings. The refrigerator was stuck on high ( control knob broken off and missing) so that anything placed inside froze solid. The bathroom was moldy inside shower and sink hot/cold control knob was broken off and missing. Finally, when asking for additional towels for bathroom, we were told "no, we can only give you two towels for your room." I couldn't believe it!!
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Good
8.0
Friendly staff, nice decor, comfy beds Tile in bathroom cracked
Details
Map
Reviews
Easily accessible by car. Room needs to be improved. Vibe is not too good.
Easily accessible by car. Room needs to be improved. Vibe is not too good. Hotels.com
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Service
8.5
Location
8.2
Cleanliness
3.8
Room
3.5
Pool
Pets allowed on request. Charges may apply.
Parking
Business center
Overall
6.4 Good
Based on 217 reviews
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All Reviews 6.4
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Couples 6.8
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Families 6.0
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Business
-
Solo
8.5
8.2
5.8
5.8
5.8
3.8
8.4
5.6
4.0
8.0
3.7
3.1
1.7
data provided by TrustYou
Top positive review
Top critical review
Excellent 9.4
Service
Okay 6.0
It was clean where it needed to be and bug-free. The breakfast. Did I say the breakfast? The breakfast. What breakfast? Way below today's standards for motel/hotel breakfast. All vending machine buns, no hot water, some dry cereal. This caused the Mediocre Facilities and Value for the Money rating given. Poor value also because though there was room for a rollaway, we were not offered one and instead were required to get 2 rooms for our party of 5.
Recent Reviews
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Good
7.4
The Price and location Outdated furniture and room needs updating. Bathroom is small. Our room needs new electrical outlets. Plugs kept on falling out for the lights and our power cords. TV and Fridge cords had to be wiggled to get them to work.
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Excellent
9.4
Service
-
Good
6.8
Nice room comfy It had Roaches and other bugs
Details
Map
Reviews
Value for money
9.6
Service
9.6
Location
7.9
Room
5.7
Pool
Parking
Laundry service
Business center
Overall
7.3 Good
Based on 156 reviews
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All Reviews 7.3
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Couples 7.8
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Families 7.0
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Business 7.6
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Solo
9.6
9.6
7.9
7.8
5.7
5.7
9.7
9.7
5.7
4.7
9.5
7.3
5.9
5.2
9.7
9.4
8.1
7.9
5.7
4.6
data provided by TrustYou
"Great reception"
"Friendly service"
Recent Reviews
Details
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Reviews
The Scottish Inn Madison Heights is pleased to offer our guest newly renovated rooms with free Wi-Fi cable TV with HBO Iron and Ironing board microwave and mini-fridge in every room. For our guest convenience we offer ice machine vending ma...
The Scottish Inn Madison Heights is pleased to offer our guest newly renovated rooms with free Wi-Fi cable TV with HBO Iron and Ironing board microwave and mini-fridge in every room. For our guest convenience we offer ice machine vending machine 24 four front desk service free parking picnic area and a laundry area. Hotels.com
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Staff
7.6
Location
6.9
Value for money
6.3
Comfort
5.9
Pets allowed on request. Charges may apply.
Parking
Wi-Fi
Air-conditioned
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6.3
Review Score
Based on 52 reviews