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Excellent location for mountaineers. Nice views. Very quite surroundings. Staff very polite and helpful as long as you speak Italian. Nice to have on place dinners, especially after hard day in mountains. Private parking lot makes life much easier in Macugnaga. Bad noise insulation between rooms. Not easy to communicate in English.
The staff were exceptionally friendly and helpful, the accommodation was perfect for our needs and the food was excelllent
Lovely friendly family hotel. We were on a walking holiday and when we rang to say we were running late, but were still coming, the owner came and picked us up - an absolutely wonderful thing to happen at the end of a long day crossing a mountain pass in the snow. We also loved the view of Monte Rosa from the hotel in the morning.
Very friendly staff. Excellent location and beautiful accomodation.
+ Room was large,very comfortable and clean.Hotel staff was helpful.Sound of river and nature was great. - There was no supermarket near the Hotel. It's better to go in whenever you find the supermarket along the street in ta way to the hotel.
Nice Landscape! Enjoy the authentic mountain atmosphere in a very modern comfort!
Friendly and capable staff, good facilities
A great place, clean nice and luxurious. Extremely friendly staff who gave us a lot of help by arranging transport to the ski resort when our car got stuck in the snow.
skied. If had time would have looked at some of the historic towns further down the valley.
Excellent. Lovely family atmoshere and very personal service given. The food was excellent serving traditional italian cuisine. I would definitely return to this hotel - it is conveniently situated for the slopes, rooms are comfortable and it is a nice size. The spa is a welcome place to visit at the end of the day even though it is small and there is an additional charge for this. I would recommend this hotel for families and couples. The village is lovely bt it does not have a lively apres ski. Overall a great place.
Location, Interior, Stuff, Breakfast The rooms are very small- that is uncomfortable when you are Skiing.
very clean and modern and we were made to feel very welcome nothing
Simplicity and functionality of the hotel amenities and the hospitality of the staff Nothing to point out particularly, maybe the bathroom could be a bit bigger, but it was not an issue
Friendly staff, good breakfast, just a few step from the cableway. n/a
A nice, new hotel with all the amenities. Great location at "the end of the line". If you are looking for solitude, away from the rat race, this is it. Coffee for breakfast came from a Nescafe instant coffee maker. Being Italy I was shocked. The coffee was so bad we could not drink it. But don't let this stop you from staying here.
Hotel was opposite ski lifts,friendly staff and high quality room and breakfast. Only some rooms with a bath.
It was much more better than I imagined!
The hotel was very helpfull at all times. She was always on hand to help Parking could be a little difficult