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Lovely friendly family hotel. We were on a walking holiday and when we rang to say we were running late, but were still coming, the owner came and picked us up - an absolutely wonderful thing to happen at the end of a long day crossing a mountain pass in the snow. We also loved the view of Monte Rosa from the hotel in the morning.
The staff were exceptionally friendly and helpful, the accommodation was perfect for our needs and the food was excelllent
Excellent location for mountaineers. Nice views. Very quite surroundings. Staff very polite and helpful as long as you speak Italian. Nice to have on place dinners, especially after hard day in mountains. Private parking lot makes life much easier in Macugnaga. Bad noise insulation between rooms. Not easy to communicate in English.
Nice Landscape! Enjoy the authentic mountain atmosphere in a very modern comfort!
Friendly and capable staff, good facilities
A great place, clean nice and luxurious. Extremely friendly staff who gave us a lot of help by arranging transport to the ski resort when our car got stuck in the snow.
Very friendly staff. Excellent location and beautiful accomodation.
+ Room was large,very comfortable and clean.Hotel staff was helpful.Sound of river and nature was great. - There was no supermarket near the Hotel. It's better to go in whenever you find the supermarket along the street in ta way to the hotel.
skied. If had time would have looked at some of the historic towns further down the valley.
Excellent. Lovely family atmoshere and very personal service given. The food was excellent serving traditional italian cuisine. I would definitely return to this hotel - it is conveniently situated for the slopes, rooms are comfortable and it is a nice size. The spa is a welcome place to visit at the end of the day even though it is small and there is an additional charge for this. I would recommend this hotel for families and couples. The village is lovely bt it does not have a lively apres ski. Overall a great place.
I liked the interior of the hotel with a nice combination of classic and modern. It was very easy to find. There should be a sign on the gate. The reception should be manned. We have to search the hotel for staff.
the hotel has been restored in a very good way : excellent combination of "old" and "modern"
breakfast, rooms, helpfulness of staff, communal areas, individual and unique hotel
the pleasant surrounding areas, and the staff were/are fantastic..
A nice, new hotel with all the amenities. Great location at "the end of the line". If you are looking for solitude, away from the rat race, this is it. Coffee for breakfast came from a Nescafe instant coffee maker. Being Italy I was shocked. The coffee was so bad we could not drink it. But don't let this stop you from staying here.
It was much more better than I imagined!
Location, Interior, Stuff, Breakfast The rooms are very small- that is uncomfortable when you are Skiing.
very clean and modern and we were made to feel very welcome nothing
Friendly staff, good breakfast, just a few step from the cableway. n/a
The hotel was very helpfull at all times. She was always on hand to help Parking could be a little difficult
Hotel was opposite ski lifts,friendly staff and high quality room and breakfast. Only some rooms with a bath.
Simplicity and functionality of the hotel amenities and the hospitality of the staff Nothing to point out particularly, maybe the bathroom could be a bit bigger, but it was not an issue
The room was very clean and facilities were good. The manager was friendly. Very pleasant place to stay The room was quite small but it was adequate for me
This hotel has the big parking and garage, It was built in 1865 , very nice and comfortable arounded big old trees, goood location-in center of S. Jean, supermarkets, restorante, shops... In reidence there are sauna hammam , table- tenis and dinig room with fire-place. Housholder is very nice and kind person made very friendly atmosphere. We are very happy to stay here. Mikhail Manaevskiy and 3 friends/ Nothing
it`s quite,close to the slopes'(1 km max) and to the sports center(300m).in the hotel u can play table tennis but in the sports center the guy from reception didn``t want to fix the nets for tennis court indoor.
This is a Very pleasant hotel-residence to spend winter or summer holiday. This is really charming hotel in the beautiful place. Surrounding is fantastic. The polite staffs are excellent and very helpful. Rooms and other spaces in the hotel are extraordinary clean and very nice. If we have opportunity in the future, we will stay again in the hotel with great pleasure.
Helpful staff, they are nice people. I liked very much the cleanliness of the room. Thank you for a great stay! Everything was good