Best Western West Towne Suites

The breakfast is the reason we keep coming back. So delicious.

The breakfast is always great at this location. Room was a nice size, but the refrigerator wasn't on upon arrival and was old and did not work up to expectations. Otherwise, very nice.

The breakfast is very nice, the coffee is good. There was fresh fruit, cereal, breads and yogurt. The fresh cooked eggs, meat and potatoes were cooked just right. The bed was extremely comfortable. The extra sink with coffee prep area was helpful. The room temperature was easy to manage. Day shift staff was very pleasant and helpful.

The sofa in our room must have been a hold over from before a renovation. It looked bad, cushions were saggy and flat and it took three bounces to stand up. Worst was that it smelled like pets had used it. I know people love to travel with their pets but I don't want to share furniture with them. Also, twice during our week long stay, both keycards stopped working. Each time, evening staff were eventually able to find our reservation and fix the cards.

The lobby, hallways and rooms all looked like they had been renovated recently. Clean and quiet. The breakfast was excellent, with made to order eggs, potatoes and meat. I would recommend staying here.

If you plan to cook during your stay, be aware that the kitchenette may not be fully equipped. Consider asking for utensils at the front desk to ensure a more comfortable cooking experience.

If you're sensitive to noise, consider requesting a room away from the highway to minimize traffic sounds.

Ensure that all amenities in your room, such as the refrigerator, are in working condition upon arrival to avoid inconvenience.

Take advantage of the complimentary made-to-order breakfast, which was highly praised by many guests for its quality and variety.

Some guests reported disturbances from noisy neighbors, so consider this when choosing your room or when addressing noise issues with the staff.

Several guests were pleased with room upgrades, so it may be worth inquiring about available options during the booking process or at check-in.

If you're relying on the hotel's shuttle service, it's advisable to confirm its availability in advance to avoid any inconvenience.

If you require specific accessibility features, ensure that the room's location and amenities meet your needs, especially if you require a handicap-accessible room and parking.

Some guests experienced being charged twice, so it's advisable to double-check your billing to avoid any overcharges.

If you encounter any issues during your stay, don't hesitate to communicate with the staff, as they have been described as friendly and accommodating by many guests.