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Hotel Staff wasn't very friendly and in many case didn't help us for our satisfaction.
Few meters form SkiStation! very small car boxes inside the hotel car parking.
Easy access to the ski slopes was very convinient The hotel is outside the village, so f.ex. the options for dinner were very limited if you didn't want to go by car.
wellcome staff and well kept. no AC
distance from the gondola free of charge transport to the town
The location, skibox/parking, swimmingpool, nice apartementhotel, polite and helpfull staff
Great swimming pool for kids, you could have breakfast lunch or dinner at the restaurant or cook ourself in the kitchen in the flat. Great trekking to do in the dolomites. Ask for a room on mountain side (be careful of road side), people at the hotel should more inform the clients about services in the hotel and about attractions around.
The new spa is very nice The restaurant was not appropiate for a 4 star hotel (only one starter and one dessert on the menu)
The service was fantastic - absolutely faultless. The staff could not have been more helpful.
The service was extraordinary on the highest level- I would rather say 5 stars service
Tidyness of the complete hotel and the friendly staff
We found the staff to be very friendly helpfull and accomodating and were most obliging in helping us with our transfer from Bergamo airport
Excellent, friendly and helpful staff (particularly in the restaurant), lovely pool for children, good food and wine, good shuttle to the ski slopes.
Very nice and new hotel with good facilities - lovely wellness area. Nice staff (mostly). Hotel bus available just a phone call away was great after a long day of skiing. Nice facilities for storing your skis and boots (hot air racks for skiboots so warm, dry boots in the morning) Family room was a bit small/cramped, but bathroom very big. Location of hotel ok but not exactly near the lifts - but hotel bus compensated for that.
the restaurant is excellent, the food and service is to a very high standard. the staff are all very friendly and helpful. i was very disappointed to learn that to use the sauna was an extra 20 euros per day per person. this was not made clear at the time of booking. if there must be an extra charge this is way too much.
hotel is very romentic with very good design with very profesional staff everbody is with smile on their face.everything is organazed with garage,ski room,elevetors. restorant and the menu in, is on the very high level. i have been in many hotels but i can said that this hotel is on the top in my range.i and my family are very satisfied. only i think that this hotel is not very convinian for young children because the hotel is quite, elegant and i dont like one rule in the hotel that after 4 o'clock children cant use swimming pool
The food is good. They have good kids facilities. The staff are very helpful. The spa and gym are very good.
The most pleasant hotel in town : best location in Madonna, superb view from the large room terrace, finest food, good service, distinguished decoration and atmosphere, warm welcoming. .
The food was really very good. Also the position of the hotel in relation to the access to the skiresort was perfect. We had a wonderful time. There was no control over the heating in the room. It was, especially during the night too warm in the room.The access to the wellness centre was rather expensive, considering the time you usually spend there after a day skiing.
I loved the service and found the staff very professional and dedicated. The food was excellent with a good variety, as well as the location of the hotel and the room and views were fantastic. Moreover, the available services such as guided experiences at not additional costs, we found to be an unexpected and worth while extra that we took advantage and highly appreciated. Our guide Edoardo was quite knowledgeable and made the tours we took quite enjoyable. I did not find anythibng not to like!
Hotel is really cozy and perfectly situated near "spinale"skicabin! Extremly helpful and professional staff made our holiday just perfect!Will be back!
Excellent staff who were always helpful. Clean well presented room.
Fantastically attentive staff charging for internet
The location of the hotel is perfect. In addition, the wellness center (spa) was great to relax in after a day of skiing
Personal was very friendly and fine. Very nice room, clear, really fantastic. I can recommand this hotel evereone, at first to our familly and friends. We have 1 year old twins and everything with them was really good too. When we will visit Madonna di Campiglio again we will want only this hotel. See you in winter :))
everything,closeness to gondola,an apartment was excellent,walking distance from centre maybe breakfast shoud be better
The hotel is in a fabulous location right next to the ski lift. The owners were kind enough to upgrade us from a de-luxe room into a suite at no extra charge. The rooms were very individual and quite beautiful.
Excellent location in the center of the village. Extremely well-appointed and clean rooms furnished in local rustic style. Very friendly personnel. Highly recommended!
Very nice hotel in a perfect location for a ski holiday. Friendly staff and good facilities. No
I like the staff,location,cleanness of rooms and breakfast.the decoration of the hotel is also amazing. Sleeeping without airconditioning.when I opened the window to get cool air I got insects.
good location, reserved and peaceful ambience,nice suites, attentive and pleasant staff. generally lovely setting and a pleasant place to stay and would recommend for a summer stay if you like walking, cycling etc none really except the evening meals tended to be expensive
We had a very calm room and we had a nice view from our balcony (: Also the personnel was irreproachable and very polite ;) All were fantastic but the only thing that we didn't like was the towels of bath.
The welcome was excellent, the porter was extremely efficient and the desk staff very welcoming. The Dining Room is beautiful and the (included) dinner and breakfst were excellent. The hotel room was very dark and old-fashioned, a wee bit depressing at first. It was spotless but in need of an up-date.
An excellent family run hotel offering, excellent food, service and facilities, the spa is a great place to unwind after a days walking in the local mountains.
attenzione alla reception, il ristorante, la gentilezza del personale, pulizia. la camera comfort piccola, il centro benessere non è di livello.
My son & I stayed for 5 days and had a wonderful time. The food was excellent, the service friendly and professional and the room and balcony overlooking the garden and mountains was slightly small but very clean and comfortable and had everything you could require. The Wellness area exceeded our expectations. Public areas were welcoming with afternoon tea with cake or fruit salad. Lovely quiet position with a short walk into the town and lifts.
the walking french bed
This is a lovely friendly little family-run hotel located near the edge of town and the national forest, but just a short walk to the center of town and the ski lifts. The food was fantastic, and the spa/wellness area is just beautiful--the photos on their website don't do it justice. It includes many extras, like a waterfall and a fountain. We had the standard room with French bed. It was very small, with a small double bed (sometimes referred to 1 1/2 bed), but it was immaculate and well laid-out, had a good-sized bath with full tub, and a large balcony. The bed was adaquate for us and lacked the center crack you usually find in larger European beds, but tall people or those with a lot of luggage might want to upgrade. A municipal complex is slated to be built next door, so you might want to check before booking to see if construction has begun (maybe 2010?). Summer is construction season and many restaurants and whatnot are closed, but they fed us so well with half-board (breakfast and dinner) that we had no appetite for lunch anyway. The town is very densely-built, with many one-way and blocked streets in the center, so driving there was a bit of a challenge. The local roads are very narrow and twisty, so taking the bus from Trento might be a safer option in winter!
Food. Spa. Friendliness of staff.
The quiet yet convenient location and the spa facilities We were overcharged 10 euros on the quoted price plus 25 euros for using the in-room safe
Good service at the reception Too many Russian guests
Real hotel with a good reception service, large clean and warm rooms and permanent hot water in tabs. Good ski rent service. scant breakfast for the 4 star hotel
the price was too much according the service
Great place to stay - spa and pool facilities are excellent. Highly recommend the dinner inclusive option - food is very good. Also had good evening entertainment in the hotel. Disco close to hotel could be heard in room until 2.30 am. Only thing that spoilt the stay.
Ecxellent hotel,superb location and friendly staff.The most beautiful pool ever seen, nice wellness center and rich breakfast.Design interior not fully completed but you like it or you hate it.
We got a free upgrade to a suite which was fantastic, and the staff where great
We liked your family like hotel. It was very comfortable, close to gondulas and village centre. Food was excellent. Staff was very well trained, courteous and prompt service. We enjoyed skiing in Madonna di Campiglio with its beautiful sceneries and plenty of good pistas.
The staff were so friendly and professional, the location breathtaking, the food wonderful.
The service was outstanding and the views were incredible. The location in town was convenient to everything and the ski lift is conveniently next to the hotel.
Suberb food with a different gournet menu each evening. Fantastic location for access to the Pradalago ski lift. Wonderful spa and swimming pool facilities. Very friendly staff. The hotel is at the top of a hill at one end of the town which is a twenty minute walk to the centre and the hill can get a bit icy. However, there is a bus service into the centre and a ski lift very close to the hotel.
Very friendly staff, good food, modern accomodation, excellent spa
A high standard throughout, the staff were without exception polite friendly and helpful and went the extra mile. The individual rooms as well as the whole hotel were well designed and a high standard of cleanliness throughout. I could not fault any aspect of our stay the only regret is not finding the wellness centre at the start of our stay. Top marks. Thank you.
We've liked the area, the welcome at the hotel, facilities and food was excellent. The hotel is new and looks good. The hotel staff was welcoming and even drove us to the start of our trip, they also came to peak us back from our trip. We recommend this hotel and we can't wait to return.
One of the best and nicest hotels we have ever stayed in Italy. Great location and great quality.
Excellent hotel. Nice family owners. Great Spa, Will definitely return again.
The hotel had a perfect location for skiing and to shop in the town. Hardly any of the staff spoke English or anything besides Italian. The spa and tv services were limited - only one channel not in Italian.