Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.9 "Great service."9.7 "97% found the
staff to be very friendly ." 9.5 "95% thought theservice was very professional ." 7.9 "79% found therestaurant service to be one of the best ." -
8.8 "Location is great."10.0 "
Near to public transport , according to 100%." 9.3 "Great parking , according to 93%." 10.0 "100%liked the proximity to shopping ." 8.3 "83% thoughtparking was inexpensive ." 9.2 "Easily accessible by car , said 92%." -
6.6 "Breakfast is mediocre."
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5.8 "Average value."
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5.5 "Average comfort."5.9 "
Beds were acceptable for 59%." -
4.6 "Internet is poor."1.3 "87% said the
wifi quality was bad ." -
3.9 "Not very clean."3.2 "68% said
rooms were dirty ." -
2.8 "Horrible vibe."1.8 "82%
criticized the unstylish hotel ." -
2.2 "Bar is disappointing."
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2.1 "Food is inedible."0.8 "92%
did not like what was on the menu ." 0.1 "For 99%, thedining experience was not enjoyable ."
Overall Rating
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8.8 "Location is great."10.0 "
Near to public transport , according to 100%." 9.4 "Great parking , according to 94%." -
8.6 "Great service."
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6.1 "Breakfast is mediocre."
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5.7 "Average comfort."6.3 "
Beds were acceptable for 63%." -
5.5 "Rooms are ok."6.3 "
Beds were acceptable for 63%." -
5.5 "Average value."
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4.7 "Not very clean."
Overall Rating
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9.0 "Terrific location."
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9.0 "World class service."9.7 "97% found the
staff to be very friendly ." -
6.7 "Breakfast is mediocre."
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5.4 "Rooms are ok."
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5.4 "Average comfort."
Overall Rating
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9.1 "World class service."
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4.9 "Rooms are not good."
Overall Rating
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9.1 "World class service."
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8.5 "Location is great."
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5.5 "Average comfort."6.0 "
Beds were acceptable for 60%." -
5.0 "Rooms are ok."4.1 "59%
complained about the bathroom ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
Very good for stopover
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5.3review from
The Hotel was nice and the breakfast was a good inclusion, it was just basics with fruit, pastries, cereal and some cheese and sandwich meat but it was a bonus to have it included. The free wifi in the lobby and printing from the business centre was helpful too. It was a very clean Hotel close to the metro station 'Hospital Santa Infantia?'. Only 15-20 minutes to Madrid airport by taxi which costs about 25 euros or 3 euros by metro but this takes almost an hour. Was a pretty good price/quality ratio. We asked for a room with a double bed and got a room with the single beds pushed together. They were on wheels and moved alot so we not very comfortable at all!! The lady who checked us in was great and provided us with a map of the local area however she did not provide much information about local buses, and it was a good 15 minute walk to the city centre. 2 of the male staff on the weekdays were very sad, sorry and bored looking and looked like they were at the worst job in the whole world. Additionally our room did not get cleaned while we were out during the day. Although it was still not a bad stay.
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6.0review from
Room,breakfast...anyway,the hotel is good internet is not free.it's little inconvenience.
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6.6review from
Nice reception staff, good breakfast, free for kids under 12, close to the airport, very good price/quality ratio (at least the deal I had) Breakfast staff not to enthusiastic when eating 30 minutes before the breakfast time closing.
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7.2review from
The hotel is located very close to the company that I had to visit, so it was very convenient from this point of view. It is also close to the metro line 10, but it takes almost an hour to get to the downtown. The hotel was very clean, the staff at the reception was very helpful. I didn't like that the hotel charged for Internet access, and that the speed (at least on the 3rd floor) of the network was low (despite advertising it as high speed wireless Internet).
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7.2review from
Hotel is brand new and modern. Unfortunately the hotel is located far away from the Madrid airport, so it should not be used for a transit flight. The rate was attractive which was the reason for booking it, but the only way to get there is by taxi which cost more than 60€ each way. So not worth it.
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7.2review from
Close proximity to airport. Friendly, helpful, English-speaking staff. Clean, quiet comfortable and stylish. Excellent value for money. Safe on-street parking all around. Surrounding suburbia dull and unattractive.
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7.2review from
Staff were very helpful. The room was quite warm that night. We were unable to turn the heater down. The breakfast is very expensive. There should be signs stating that the breakfast is not included. That came as quite a shock to us when we had to pay 18.00 for coffee and pastry.
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8.0review from
Very clean , nice new hotel from the hotel to the center 20 min by taxi = 30 Euro
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7.6review from
Very helpful staff Restuarant not open at weekends
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6.6review from
Nice reception staff, good breakfast, free for kids under 12, close to the airport, very good price/quality ratio (at least the deal I had) Breakfast staff not to enthusiastic when eating 30 minutes before the breakfast time closing.
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7.2review from
The hotel is located very close to the company that I had to visit, so it was very convenient from this point of view. It is also close to the metro line 10, but it takes almost an hour to get to the downtown. The hotel was very clean, the staff at the reception was very helpful. I didn't like that the hotel charged for Internet access, and that the speed (at least on the 3rd floor) of the network was low (despite advertising it as high speed wireless Internet).
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7.2review from
Hotel is brand new and modern. Unfortunately the hotel is located far away from the Madrid airport, so it should not be used for a transit flight. The rate was attractive which was the reason for booking it, but the only way to get there is by taxi which cost more than 60€ each way. So not worth it.
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7.2review from
Close proximity to airport. Friendly, helpful, English-speaking staff. Clean, quiet comfortable and stylish. Excellent value for money. Safe on-street parking all around. Surrounding suburbia dull and unattractive.
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7.2review from
Staff were very helpful. The room was quite warm that night. We were unable to turn the heater down. The breakfast is very expensive. There should be signs stating that the breakfast is not included. That came as quite a shock to us when we had to pay 18.00 for coffee and pastry.
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7.6review from
Very helpful staff Restuarant not open at weekends
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5.3review from
The Hotel was nice and the breakfast was a good inclusion, it was just basics with fruit, pastries, cereal and some cheese and sandwich meat but it was a bonus to have it included. The free wifi in the lobby and printing from the business centre was helpful too. It was a very clean Hotel close to the metro station 'Hospital Santa Infantia?'. Only 15-20 minutes to Madrid airport by taxi which costs about 25 euros or 3 euros by metro but this takes almost an hour. Was a pretty good price/quality ratio. We asked for a room with a double bed and got a room with the single beds pushed together. They were on wheels and moved alot so we not very comfortable at all!! The lady who checked us in was great and provided us with a map of the local area however she did not provide much information about local buses, and it was a good 15 minute walk to the city centre. 2 of the male staff on the weekdays were very sad, sorry and bored looking and looked like they were at the worst job in the whole world. Additionally our room did not get cleaned while we were out during the day. Although it was still not a bad stay.
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6.0review from
Room,breakfast...anyway,the hotel is good internet is not free.it's little inconvenience.
