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A warm welcome, convenient, well- appointed room, spotless bathroom, plenty of hot water, very helpful staff and a pleasant breakfast. Very obliging bar staff who provided us with a late snack. None - other than appalling weather!
Excellent food, good service. Lovely character stone building with clean modern decorations. Still have the original mill wheel housing as a feature. No problems.
Atmosphere;friendly but not overbearing staff;good food I do appreciate that refurbishment is ongoing, but the twin room is in need of upgrading.
Beautiful clean building with excellent food. The price was below the experience we received. I would highly recommend this hotel.
Excellent accommodation and breakfast
Friendly staff; good range of food and drink options, i.e. formal dining or bar meals.
Room accommodation very clean and bright. Bar and restaurant very comfortable, with a welcoming log fire in the evenings but most of all the food was excellent. None
good food slow breakfast service
excellent food; staff very welcoming and capable- nice attitude, willing to help in any practical way; went `the extra mile` mattresses were not up to standard, we felt - but we may be fussy
Excellent food in the restaurant Room clean but furniture & fittings slightly on the shabby side, Could do with refurbishment
Staff friendly Plenty of hot water Tea and coffee making facilities Bathroom extractor fan runs loudly for 20 minutes after switching off! Staff gave wrong times for breakfast so that we arrived at the time specified to find the hotel still locked up! (No way to start your weekend break by getting up early!) Bathroom was tiny!
Excellent rooms lovely and clean very helpful staff nothing was too much trouble would def go again excellent food the steak night on sat was to die for lovely location
None Breakfast overpriced, no choice, toast soggy and already margerined yuck!, Mushrooms raw, had to search other tables for milk!, No towels on arrival had to ask
Room was basic clean and functional This Hotel was at the top of steep hill about 20 minutes walk from the centre of matlock too far to walk. We arrived at 8.35 which was too late for food and needed a 7.30am breakfast which they couldn't do. So if you are travelling from far away and arrving late and want an early breakfast don't stay here
Clean Good parking Room was quite small
The staff were lovely. As the room was a chalet style away from the main pub was perfect as quiet and private.
nice plan room ideal for touring local area, nice pub food room only had a bed in so no where to sit and only one bed side cabinet
The friendly and attractive guy who checked us in. Very comfortable room. Nice having a Pub on site. Pleasent and rustic atmosphere. Needed instructions for the heater in the room. That it was at the top of a huge hill from the train station.
Great roaring fire in the grate, good beer, and very friendly locals in the pub
The staff were very friendly The beds were dreadful Very uncomfortable. The room was cold.The shower was broken and bathroom was very small. Awkward to manouvre around!