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Employees were very helpful and accommodating. Nothing
Staff was good rooms were clean Our rooms air was off so it felt like it was 100 degrees in the room and took forever to cool
The pool(s). The hot tub! The beds were surprisingly comfortable. The feel of the whole hotel was just wonderful. That we had to leave. The kids begged to stay longer.
It had a good location near waterfront Manteo and convenient to Nags Head/Hwy 12 (about a 7 minute drive). The staff genuinely tried to help fix issues but were ultimately unable to resolve. I was traveling for business (I'm a social media manager) and there was no wifi during my four-day stay. I was given multiple reasons why it wasn't working and twice told it was my fault until having to walk down and prove it was their system. At one point I was told it was an island-wide outage, but I had no problem accessing the internet anywhere else on the island. It made my trip more stressful because any downtime that could have been used to work in a comfortable setting had to be spent at a coffee shop or fast food joint. The sheets were low thread count and paper thin. The shower fixtures were rusty and there was a hole in our bathroom door. I just expected more for $170/night. You can stay at the amazing Tranquil House Inn down the road for about $50 more. Next time, I'll pay a little more to stay somewhere with better, updated amenities.
I've stayed for a week so far in the process of a move and couldn't be any happier. The entire place is spotless and pristine. Everything at the daily breakfast has been fresh and tasty and they also always have coffee, herbal teas and lemon water available 24/7 in the lobby by the fitness center. The location is central to all OBX and even walking distance to some. Most importantly, every member of their staff from management to front desk, maintenance, housekeeping, has been above & beyond welcoming as well as incredibly informative on all things local. Would recommend to absolutely anyone from business travelers to families. N/A - all good.
Oceanfront view. Too expensive for the overall clenliness and state of the hotel.
Steve at the front desk was very kind. Great breakfast in the morning
Location and staff were excellent. Beach access very good. AC/heating unit was next to bed and loud. Checked in a 5 and room not ready. First room we were offered had a dripping faucet.
Staff admitted reservation mistake and did their best to make up. However, the group had to split up with a couple staying at a less desirable inn. Staff compensated us with no charge for our room since error was their fault. Had CONFIRMED reservation for TWO rooms for one night. Inn only reserved ONE room and had no other available rooms when we arrived.
The room was spacious and comfortable with extra amenities(microwave, small frig, extra counter space and small sink in room in addition to bathroom). A great value for what we paid. My only proviso is it is not a place for people who have trouble with stairs. No elevator that I saw. But part of the charm is staying in a historic hotel!! I will be staying there in the future if at all possible. Nothing!!!!
Perfect location, friendly staff, clean and spacious rooms, and the whole facility was just nice and up to date. The water in the shower never really got above what my fiancé and I would describe as "lukewarm", but that was so minor we forgot to tell the front desk. The only other suggestion would be an expanded television channel selection or at least a guide channel of some sort. Again, extremely minor.
Clean, comfortable No real breakfast. AC Unit was very noisy and vibrated, buzzed badly.
Friendliness and helpfulness of staff
Unit was clean, with two full baths; outside was not very nice, but for a one or two night stay, fine there was no seating other than the bed or kitchen table; a couple of side chairs would be nice in the unit
Squeaky bed, noisy plumbing, no identification sign, non usable ice
The staff was extremely accommodating and helpful. They were also very friendly. They upgraded our room, at no additional charge, because the festival that we were there to see was cancelled, due to bad weather, causing many rooms to be empty. The bathrooms need to be updated. The fixtures are so old, they don't look as clean as I would have liked. Also, the carpet was stained in our room.
The customer service was wonderful. My room was an ocean view room...also wonderful.
Clos to the beach Parking
This was the only place we could find open after a Tropical Storm kept us from getting to our rental on Hatteras Island. We paid over $200 for a room and there was no electricity. The office staff left during the evening and locked the office. This is a $50/night establishment and that is generous. Every other motel in town was booked and there were maybe 5 cars there that night on Labor Day weekend. They should not have even been open with the power off. We stayed there because we had no choice. Please plan ahead and avoid this place.
View of the pier and location we great. We booked last minute and were pleasantly surprised. This was the most economical option in town for a quick weekend stay. They had a very reasonable pet policy $25 for our dog to enjoy the beach with us. A little dated and but to be expected for price along the ocean and it didn't prevent us from being comfortable.
Constant flies,comode wasn't attached to he floor,sink knob was broke,toilet paper holder was broke,n ot ocean front like they said
This hotel is located right in the middle of Nags Head in a nice location with ample parking I am a rather large man about 300 pounds the bathrooms in this hotel are nice and clean however they are very small the toilet area barely fit me in to sit on the commode
Excellent location and 'old school charm' I felt like the room was slightly over priced. And the air conditioner dripped drain water all over the carpet. The hotel was pet friendly which means that some irresponsible pet owners left their dog piles everywhere in the parking lot and grass areas.
Location. Right at the beach! Office closes at 8pm. Cable TV didn't work, so as the AC, we couldn't find someone to fix it. Thankfully it wasn't hot and we didn't need TV. But staffs were very nice., and super fast Wifi.
Nothing I can think of that was good. Place was covered with mosquitoes & flies that kept getting in my room. Staff were extremely rude and ignorant and treated me like a convict when I complained about the conditions. I would never go there again & will tell everyone I know not to go there!
Love that my pet was welcome :) and the pool. No
The staff are friendly and helpful. The location is very convenient to the beach, restaurants, and major roads. The room was relatively clean given the age of the motel. Very bare bones facilities. The place is in pretty bad shape. The comforters have not been replaced in at least a decade. No coffee maker in the room. The windows don't open.
Location. Price for this type of motel on the beach. Housekeeping was helpful and provided items we needed. Bathroom, too small. Bed was too soft
Room was very small. Bathroom looks to have been neglected for many years
This sweet and simple motel right on the beach was a perfect place to land for a day on the outerbanks. The front desk gave us friendly and good recommendations for places to go. We had a great stay.
Loved the fact that our private beach was through a doorway at the end of the row of rooms! No. We found it to be very comfortable and enjoyed our stay very much. We will go back.
The location is spectacular. Directly on the beach The rooms where not cleaned. Found an empty water bottle behind nightstand while checking room before leaving. Air conditioning was not working properly. Smelly room. No microwave, dirty carpet just an awful hotel room. Old mattress. Sheets not crisp
The location was perfect: beach access across the street, restaurants and market within walking distance. Our toilet was broken and the front desk said maintenance wouldn't be in until the following day and so we had to look on YouTube to figure out how to fix it or at least remedy the situation temporarily. Once the maintenance man did arrive, he disappeared shortly after, never to return. Our YouTube fix had to be sufficient enough. Tough not having a working toilet in your room. Still made the best of it though and the room was great otherwise.
The staff were all super friendly, the location was great, and the view was amazing! The decor was cute, and the price was right. Well maintained. Plenty of outlets for plugging in chargers. I found wrappers and a dirty spoon behind the little night stand when I went to plug something in. The pillows were kinda gross, and none of them had protectors on them, so lord knows who else's drool was there (especially for the king pillow that didn't fit all the way in the standard case). The beds were super hard, and one frame sounded loose so that every time I move it went clang clang clang. Both beds had zippered bedbug protectors, which was great, but hide are meant to be used UNDER mattress pads, not AS mattress pads. Made the whole bed very uncomfortable. Nothing they could do about this, but the showers are SUPER tiny. The parking lot was a bit of a headache - cars parallel parked on both sides of a narrow lane (used for both directions even though only one car could fit through at a time) that led to the larger back lot. I didn't call any of this in, because my stay was so short none of it really impacted me too greatly. Minor and somewhat silly complaint, but the tv could only be viewed from one bed, and it was a little small. A channel list would have been very helpful to have as well.
Closeness to the beach Small shower
staff was friendly, knowledgeable location was excellent no wifi
location was right by jennettes' pier, perfect. the room is old 1950's but the desk help said they are renovating in october.
The room was clean and had a small refrigerator, microwave and coffee maker. You could walk to the ocean through an archway. Which was very convenient. The bathroom was very small. It took several minutes for the hot water in the shower to warm up. It did not have room for a bathtub. There were small ants that were crawling around on the nightstand. I found some ants crawling on me at night.