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It was comfortable, clean and conveinant
It was very comfortable and a convinent location. Close to shopping, etc. Quiet motel. Loved having the fridge and microwave in the room. Both the ice machine and the pop machine were both broke so we had to go buy pop at a store.
Budget & location Small room. Very bad wireless access
Nothing. Experienced the worst customer service ever. Had to wait 1 hour for check in. Was not allowed to Check in as one of the members (out of three member's) had a copy of the passport. No way to contact the manager and the person at the reception desk was very rude. had to call the company to cancel our reservation. Will never ever stay in this hotel.
Location Room was dirty. Tough area due to security concerns.
Ac was broken no screen in the window. Room was reallg bad with the stibk. Bathroom wasnt in the greatest ahape
Nothing. Needs were uncomfortable. Then my stay turned into a nightmare. The staff checked me in after giving my non-refundable booking confirmation number. Then in the morning they called me and told me that the room had not been paid. The manager asked me for my credit card to verify if the numbers were correct. I obliged him and asked him not to swipe my card again while I was on hold to get my online non refundable prepaid receipt faxed over. While on hold the jerk working overnight swiped my card, just after I handed it to him. I then told them that I just asked they not do that until the receipt faxed over and to immediately give me my card back. He refused. This guy proceeded to refuse to give me my card, then explain to me that even though he swiped it he wasn't billing me. Then, my stay got worse. This jerk threated go call the cops when I demanded my card back. Neither the night clerk, nor the day manager would return my card. Since they swiped it, I hung up calling the online booking company and canceled my card as stolen so these guys would not be able to double bill me. Then these jerks called the cops. The night clerk then told the cops that when I walked away to cancel my card that he tried to swipe it for $70, $60, $50, $40, & $30. Thank God I cancelled my card. The cops told them that no crime had been committed and thankfully the officers were nice to me. They forced him to return me my already cancelled card. Needless to say, this isn't my first bad experience at this hotel, but I sure will be my last. I do not recommend that you subject yourself to this kind of horror story. What a waste of money. Thanks for ruining my day Super 8. You are not awesome.
Pleasant manager. Guy in next room snored like a bulldozer.
Friendly house keepers.
Amenities - refrigerator, microwave; basic breakfast; location Beds not very comfortable; no fan in bathroom; confusing receipt as not the price given when booked online - will need to watch my credit card to see what is billed.
nice clean and quiet place to relax at. no
This guest did not leave comments about this hotel.
Great price. Room and bathroom were very clean. Fast check-in ! Better breakfast.
good shower, good bed, evening staff was awesome, breakfast was ehh. not really, it was great for a super 8
Location and pool. The Continental Breakfast was a JOKE!
Excellent staff. We have stayed there maybe 6-7 times in the last year and they have my info up and greet me by name before I am up to the desk. Melody deserves special recognition. We also like that there are smoking rooms. Nope.
This Super 8 was in a great location and was very easy to get to. The staff at the hotel were very friendly and helpful. Hotel and rooms were very clean. Although we liked the location and price of this Super 8, we probably won't be returning because of the noisy HVAC system. Whenever the heat kicked in, it was accompanied by an annoying squealing noise; making it impossible to sleep.
Location Non smoking room smelled like smoke
Access off of Interstate 94; reputable chain; convenience of surrounding restaurants.
This guest did not leave comments about this hotel.
Clean and reasonable sized room, good pool and hot tub with decent hours. The room does not even have a mini-fridge!! This is a must for me in any motel I stay at so I actually to go and purchase one at the store to use during my stay. Also the breakfast was not that great and they were out of items on several days.
Staff was wonderful, hotel was in a great area and very clean. Nothing it was a great value!
They were willing to keep the pool open later! Large amount of ants in our room, when I called after check out they never called back. Breakfast had nothing for a diabetic, everything was sugar.
The location to Sheraton on Chicago Ave The refrigerator did not work. When I told the front desk, they weren't helpful at all. I brought quite a bit of food that would have spoiled had I left for the day after my 1st nights stay.
close to place we were visiting, bed was okay, parking good, price great trolley clang all hours, outdated, dark, loud, had to ask for toilet paper and soap
Rooms smelled of smoke
The one staff we interacted with was friendly and helpful. Stong smoke smell in the hallway (but not in the room.)