Margate Hotels

I really enjoyed an open and simple reception. Employees reacted my requests with practical and smiling behaviour.

Very clean and tidy hotel with courteous friendly staff. Could do with supplying a few more sugar/coffee/tea sachets that are provided for use as in room refreshments instead of minimal amounts.Extras could be asked for but only enough supplied for 1 cup per person originally ... minor point though.

The Hotel None

the hotel was very comfortable and clean. there was a certain member of the reception staff that wasn't very friendly and din't want to help at all.

Nicely finished room, cooking facilities, helpful staff. Entrance to room off dining hall. Slow taps in bath! Smell of smoke through window in bathroom (must have been a smokers' area outside). Door difficult to latch.

Breakfast was very good, sea view from room Single room was very small, bed squeaky.

Friendly staff, asked several times if I needed help or assistance. Parking just outside the hotel. Free wifi is also a plus. Nothing.

Seaview of the familyroom, beds were ok, breakfast was excellent and it was very clean. Instead of welcoming the guests the young man wanted the money up front and he made an uninterested impression upon us as guests

Quiet at night Reception poorly manned, (family illness) telephone out of order, clock in reception showed 3.15 pm throughout visit. Bed side lamp did not work, alarm clock did not work, tv had only 3 programmes. Blues Boys Restuarant not open, directed many miles to get a meal, through very sleezy part of town. General appearance unkempt.

Breakfast. Poor quality accomodation, outdated fixtures and fittings, poor quality shared bathroom - despite brochure stating 'all rooms en-suite'. A throwback to the bad old days of British seaside B&B's!

Staff really helpful with local information and willing to find out for you Werent told restaurant shut, breakfast choice a bit poor

It was available Shower - poor pressure. WiFi Poor signal in room. TV Channels only restricted list of channels available. Reuqest for receipt three times. Bedcover too small for comfort. Heating in room, 'on' time too restricted.

The room was clean and well aired

Convenience Breakfast was poor - croissants were stale & inedible Bed was too soft and the room to stuffy Staff appeared not to be trained in customer services

Very welcoming, clean & comfortable, nice size room, breakfast was very good & well laid out, thanks for a nice stay. The fan in the bathroom did not seem to work as it got very steamy,your website says a power shower with a good spray head, the shower was very weak !! There was no brush in the toilet so very embarrassing to leave the mess for the maids, a brush would have been nice,

Nice clean room, hotel was quiet but this was because hotel was not busy Pillows were not very good, too soft even with two!

Hotel room fine , staff friendly, location good. value for money.

Room was too hot

Good value, good tv, good bar and food. Heating system terrible (air con unit heats air, but it's over the room door and has little or no effect on the room itself).

good location . I am middle-aged feamale and staeyed on my own and felt very safe

The staff were helpful, tv did not work in my room so was moved and "upgrade" to a better room at no cost. Rooms very tried, but clean

The heat of the bedroom. Everything else was very good and extremely good value for moeny. We understand the air conditioning is about to be installed

Everything except the food and that there was a shower and not a bath The food was dire

Room and facilities looked good. Staff were very friendly. I had 30-40 bites from 2 nights stay. I cancelled the 3rd night! Pretty sure it was a one off problem as my friend was fine in her room. Nevertheless it was definately the bed that was the problem. Did not read the reviews, this was booked by someone else on my behalf. The manager was very apologetic but charged the room cost anyway. Kindly, did not charge for the 3rd night!

Staff were friendly and informative, rooms clean and practical. Breakfast was well cooked & substantial.

Quiet, very clean good rooms. Lovely, fresh English breakfast. Care had been taken with the decoration. We will book in again. Very quiet an easy walk into Ramsgate. I felt reception staff in the morning could have been more welcoming. Answering the phone, typing and dealing with us all at once does not make you feel a valued guest! A 'Good morning' from the waitresses at breakfast would have been welcoming.,