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For a business trip I needed to be in Velizy. I booked this hotel at a very cheap rate so didnt have high expectations but I enjoyed my stay. Normal 3 star hotel but the staff was excellent and very helpfull.
Wheel at each corner business hotel. Nothing missing but nothing special about it either.
nothing it was appalling the service was not up to standard,the carpet in the room was wet no one could help or wanted too
Provided adequate accomodation for this trip. Arrived late on first night and was not able to get any food from the bar (or restaurant which was closed). Staff were not able to suggest any options in the area.
1-they provided free tranportation to near places with the Hotel Shuttles 2-there's a nice Dinner in the Ground level which can be helpful after a late night work 1-staff where not as professional as it should be we got some mixed feedback on some topics
Good romm. Good brekfeast.
Location The bedrooms are old (poorly furnished) an the bathroom is not of a 4star hotel.
Proximity to the airport. Shuttle bus Strong smell of tobacco in my non smoking room. Very overpriced room!!!
Location is convenient if you need to stay close to the airport. That was within walking distance from terminal, what really was helpful due to taxi drivers strike that shut all transportation fro and to terminal. Not worth the value. The room was overheated and no way to cool it down. I couldn't sleep well waking up sweating. Staff admitted the problem but didn't even try to solve it. I general I can't really say that staff is unfriendly, but they are kind of distant? Don't really interested to help, it looks like they just don't care. Another example that they don't care about customer convenience is that You can't leave a luggage for safety between the checkout and time you need to leave for your flight.
quick check-in, big rooms, fast elevators, poor breakfest, too expensive internet
Proximity to the airport and shutle bus No minibar in the room
The staff, Paying for Internet
The room was very nice and large. The breakfast buffet was very good and the proximity to Orly was a real assett as it allowed us to have a relaxing time before a long flight
A pair of bathroom slipper
The Concierge was extremely helpful, otherwise not up to the normal Hilton standard Cockroaches in the restaurant at breakfast, nasty stains on the couches in the reception area! The faux wooden flooring in the bedrooms is very noisy. No refrigerator in the room.
Convenient location Orly Airport Helpful staff Broken heating - too hot Room generally shabby
It was clean and the staff were helpful. The menu was limited and the charges for the food, both in room and out, were outrageous.
The dinner buffet and the breakfast selection are quite excellent! I did think it was quite clean and I loved my room. I wish all the hotels I stayed at were as well-maintained as here. I spent so little time here I didn't notice anything that went negatively.
Very clean, friendly staff, all staff spoke very good english.
Room, shuttle service was excellent, staff elevators frequently out of service
proximity to airport.courteseous staff.
a big variety of breakfast , people are friendly, helps you out if you need help, fridge was closed with key ( you have to pay for minibar ) / Tv channels was very less.
We booked this hotel because of its proximity to the airport. The shuttle bus from the hotel runs frequently (every 20 minutes) and was quick. The hotel itself was amazing for the price - exceptionally clean and modern. The staff was friendly and helpful. We were very happy with our stay at the Holiday Inn Orly.
near the airport with free shuttle service no porters and bell boys and front desk should tell guests that they must use room key for elevator use
Check in and check out was fast, the shuttle bus was on time. Don't have much to say since I stayed only for 5 hours. The shuttle bus was a bit ahead of time when we arrived in the airport and was waiting for a pick-up to the hotel, so we missed one and had to wait for another 20 minutes.
Shettle to the airport. Friendly staffs, hotel quiet, Room clean and large. The room was fairly cold when arriving, did not have time to check if the heating system was on or off, same thing with the bathroom.
Breakfast was delicious Be pulled to secure the value of the room and not taken it back only after two weeks means twice the amount
The hotel is excellent but not good for the tourists who wants to go to paris centre because it cost you big money and time to move to paris centre.
Just stayed in the Best Western. I was pleasantly surprised. The room was very spacious, nice and comfortable. The hotel has a shuttle which takes 7 minutes to the terminal from 5 am to 11:30 pm. The hotel is in need of some remodeling, but overall nice. The staff were friendly. I stayed before at a different hotel in the area that received a much higher rating but liked the Best Western much better. It is mostly for business. The hotel can use some remodeling, the corridors feel dark with poor lighting.
Nothing I found the staff to be extremely rude, the linen in the room smelt disgusting even after changing the linen it was still terrible, my pre-arrange tax service was always late causing us to almost miss our cruise dinner, my wake up call from the hotel was 30mins late, the food menu was terrible and the food was not great either & i would never reccommend this hotel to anyone.
It was good None
restaurant portions were very small for the cost. i think the neuvo quisine approach should be abandoned and larger portions offered.
Windows were open 1cm and nailed there! the room was on a main road where the noise did not abate and we couldn't close the windows!
Perfect for short familly trip.
The staff very friendly and the free internet in the room.
Clean, comfortable. We hear the sound of lift from our bed room all the time as it located next our room.
Staff welcoming, hotel clean and tidy and restraunt meal was excellent
Kind hotel Staff, very good,wifi, a nice large clean room, well designed working desk. The location of Hotel is perfect for my purpose(business). It is an expensive hotel but you've got what you paid for, and I think with the same price you get a lot smaller room in the center of Paris usually.I also like the fact that they have smoking room as smokers tend to be discriminated more and more (and at the same time no smell of cigarette at all in the another area The water tmperature of bath and shower is set on 38 degree which wasn't hot enough for me and it can be colder but not hotter. Also the room temprature wasn't warm enough for me to work at night although it may be a good temperture to sleep. I tend to feel cold so for the most of people it would be ok, but I'd prefer to be able to make it warmer(there is a controller but I couldn't make it warmer at night time)
Brand-new and very well designed hotel. Very clean. Very helpful staff. Free access to movies and entertainment via the provided Suite Box. The windows were sound-proof for street noise but not really for the railway noises that were just below our room (western side). Prefer the eastern side if you stay there or take the highest possible floor (9 floors). The room itself was very well designed for a couple but a bit too small for 3 adults. In particular this cannot be considered as an apartment as the kitchen area was too small with no cutlery, plates or any cooking instrument. The internet access was buggy and slow (advertised as high speed internet access)
Excellent check in staff and they were quick to resolve the issues concerning the 3rd bed in the room. Parking was affordable and easy, and the hotel is wonderfully near a metro station. Breakfast was a bit pricey but there are cafe Rooms are small for 3 beds but probably larger than most Paris hotels of this price. The extra bed initially provided was inadequate but quickly replaced.
Hotel was convenient for a festival we attended. Room very comfortable and plenty of space for a Parisian hotel (albeit non-central). Area quiet, parking on streets nearby a real plus.
Incredibly friendly & efficient staff, helpful with directions and local knowledge No bad points
A very nice and comfortable hotel in the Paris Boulogne area. It was quiet and great for a good nights rest.
The hotel is very convenient for the event we were attending at Longchamp. Staff at reception are very helpful and all have good English. Rooms are clean and airy.
the hotel is modern and confortable; the staff very kind , helpful and efficient
While I only stayed 1 night, I found all of the staff very friendly and helpful I would reccommend the hotel to other business travellers No
Friendly stuff, nice hotel in general. At the beggining we were given room 407 with mold and a smell of it. But friendly stuff changed it for us for a clean one.
good size balcony, free use of mini bar fridge, big coffee cups, seperate toilet/bathroom, cordless kettle
The Key was delivered without the room number or any information. The bath room seems be inside of roullotte. Seems like a motel for speedy rooms. Car parking extremely expensive.
yes, a short business stay no
The room have near 20mt and with one double bed and one sofa. They don't have free internet, like is show in booking. The staff don't speak english only french.
Internet doesn' t work
Rooms are clean and comfortable The staff wasn't helpfull. My car window is broken due to theft. I asked the receptionist for tape and plastic. They told me they don't have transparent plastic. That's ok. So I asked for some tape which I can take away. Because it's was sunday and all shops are closed. She still refuse to give me that plastic tape to take away even If I pay for it!!!!!
Most of the staff were very friendly and thoughtful.We liked the fact that the hotel was pet friendly.A perfect hotel for stop overs on a long journey.The room temperature was good, not hot and stuffy like some hotels can be. The pillows were a bit uncomfortable.
My overal experience was outstanding. We were treated with such kindness and respect and everyone went our of their way to help us with our questions and needs. The room was clean, modern, and nicely decorated. I especially loved that the hotel accomodiated my request to have an adjoining room with my colleague. The location was perfect as well. We found transportation easy to reach with the bus across the street and the metro just a 5 minute or so walk. It was close to restaurants, banks, and convienient shopping. I would recommend this hotel to all my family and friends. It would have been nice to be closer to the center of Paris, but the metro and bus took us their quickly and for less than 2 Euro.
Clean, Good location, Bathroom, Bar, Breakfast, Lobby area.
Good hotel for business. Metro not to far but long way from City centre and train station. Additional charge for Internet and extra for VPN capability, in this day and age Internet should be included at no extra charge.
great food small, old rooms twin beds renovation going on (paint fumes, dust, etc.)
very overpriced for a fairly basic hotel - especially compared to similar priced hotels nearby
Clean, comfortable, modern, close to Metro, restaurants and shops. Some staff need to be a little less rude and agro. Some extra english language channels on TV would. Wine glasses and a corkscrew in the room would be good - you are in France after all and a glass of wine or two is mandatory. Room service was a little flaky (breakfast included croissants and pastries on day one and dry, stale bread by day four for the same order).
I did not like the fact that they charge the credit card immediately upon booking which was totally wrong in spite of their conditions. I did not like the fact that they do not allocate rooms as per your requirements but as you arrive so we ended up having a smoking room when I had required a non-smoking. For the price we paid we had more facilities in other hotels than the Mercure.
after reading 1 poor review I was apprehensive but need not have worried as I could not fault the staff or the hotel or the breakfasts.All were excellent. The friendly efficient staff in all departments.
Friendly and helpful staff Breakfast price was high for what was on offer
Hotel is situated in a quiet residential area of Paris yet has a number of restaurants nearby and train and Metro services are a short walk away. A number of local bars and restaurants unfortunately close for the weekend.
A good, clean hotel with friendly staff at a good location
It was close to the festival site which made the event even more enjoyable. The staff were very friendly and helpful.
The breakfast was excellent Mix up over the free transport from the airport, which didn't materialise. Public areas of the hotel were very tired and grimy (carpets stained and badly need replacing; not a very good first impression! ) But the room itself was clean and tidy.
The pick up service from the airport worked well. The staff were friendly and helpful. an ideal resting place at the end of a long flight.
Location near Orly and excellent restaurant. Receptionist very kind.
Nothing Dirty...dirty ditry. Not even worth a 1 star
Close to the airport. Nothing fancy but just what I needed for a decent price. They did not have a free baby cot as it appears on the reservation. They propose to rent a room with an extra bed for 10 Euros more.
The Hotel is very well located in respect to the Orly airport. The Hotel is friendly and efficient, the transfer to the Airport works also very well. Rooms are very clean and modernly decorated. If you need an Hotel to stay between flights for example this is an excellent choice.
Reasonably close to airport
I loved its quite environment and the on time shuttle bus to tha airport.
Good shuttle sirvice and very very good resturant 1 min froom the hotel!
Location. Was close to airport for next day early flight. Free shuttles Sheets were itchy. They only gave one individual sized water bottle per room even if you have two people. An extra bottle would be 3€. Our room was not prepared well. There were no soap in both hand soap or body wash dispenser. We were also only given two bath towels. There were no hand towels. All in all, I don't think this room was worth its price of 187€ per night.
Loved the beautiful hotel. Staff was wonderful & room was perfect
The room was so commodious, and clean at the first day. I stayed 2 nights. On the 2nd day, I was so surprised to notice the bad room cleaning service. Hairs left on the floor, used rumpled bathrobe left on the floor in the bathroom, and used tablecloth was on the table. I smirched a slipper on accidentally, on the 2nd day, just one slipper was left instead of a pair of slippers. I think it was because I forgot to put tips because I was in a hurry. But basically, tips are for good service, should not be reasons for bad service. Moreover, I run out facial papers, so I asked for one to the room cleaning clerk on my way to room from restaurant. She answered, "No, this is for other room, I bring one to your room". But she never bring it until the time of checkout. So miserable experiences.
excellent location at paris...or maybe the best location parking the car is really not organized and very hard to find
It was my 20th birthday, The staff was excelent, really good comfort, staff took care of us, everything was lovely!!! No!!!
Convenient location for our requirements Dislike is probably too strong a word, but an observation on service was that the hotel was under staffed in the bar/restaurant on the Sunday evening - had to wait 20 minutes before bar service received. This is not an issue about the people who were working, they were very pleasant, just not enough of them.
Strategic location in the business district, spacious room, complementary beakfast In-room facility for phone call, internet access & pay TV could be cheaper.
Located in La defense - 15 mins by metro to centre of Paris. Good shopping around hotel. Clean and well sized room, good staff.
This is an excellent hotel and one of the best hotels in Paris I have lived in. The location is good and is just a few stops away from all the attractions. Breakfast is fantastic !
well appointed, staff very professional very hard to find during the building work, not signposted. I emerged late evening from La Defense Metro, Hilton is signposted on hoardings of the buiding work, but the signs direct you to a gate which is locked and chained. I walked around for some time before I discovered the entrance
Easy access to public transportation, shopping mall and restaurants. Location far from touristic objects.
The staff attention and personal willingness to help was great No wifi service
New facilities, not too far from Paris, in superb conditions for guests Open only for 3 weeks, the service lacks professionalism yet and information contradictory many times. No one told us ahead of time that the room will not be cleaned for the 3 nights of stay...and staff did not know about restaurants around. Big groups of students, teenagers, took control over the breakfast area for the 2-3 hours in the morning and hardly anyone could eat breakfast at that time
The place is nice and there was enough to eat for breakfast. €15 for the parking was not too much for Paris
the staff very friendly, the room very clean and comfortble a little far from the Metro
The room was comfortable, large enough for family with 3 small children. There is Monoprix supermarket nearby, and halal restaurant just infront of the hotel, very practical. The kitchen was well equipped as well. Parking was a bit expensive (Euro 15 per day). But it was 60 Euro for one week. We stay for 5 days and end up paying 75 Euro. I was asking to have the parking for 1 week (so it'll be cheaper) but the receptionist coldly said it's impossible since i actually only stay for 5 days..:-(
Large appartments with well equipped kitchen. Quiet place 15 min from the metro station Port d'Orleans. Good place to stay for a family.
The receptionist (Sabine) was very helpful and accommodating. Distance from the Metro
value for money hotel with supermarket and bus stop nearby
We will recommend your hotel, because we think you have to learn of the things that people you tell. It is a learning process. breakfastroom is too small and they did not fill quickly the bread,cheese etc. and didnot clean quickly enough. They cannot see if there is something wrong in the parking. We stock there between two doors and nobody saw of heart us and no one took the telephone when we were calling for help. They didnot response at pressing on the red button in the garage.
Room, Price Charging me upfront, location
The hotel was new and facilities provided good Not really, Metro about 10 mins walk, but bus is outside.
The hotel rooms are clean and comfortable. Very close to the La Defense business area of Paris.
Location was not as good as promised. Connection to Paris slow.
friendly staff. Room was not 100% clean, interior (elevators not spotless) a bit worn out. Not enough value for money
A good location near Paris and relatively easy to get to the city centre. The availability of secure parking (at cost) was appreciated and the general standard of the room was what I have come to expect from a Novotel.
Close to the center. Close to the railway station. Rooms are small, the hotel is old and the furniture is basic. Shower cabin and shower was broken
The hotel was very clean and comfortable and close to amenities with a good choice for breakfast. We booked to be close to the race course which was a short easy walk away. Paris was easy to access. The evening menu was not very appealing.
Reception service was excellent, very professionla and helpful. The room was very clean and good sized.
The hotel was very friendly. It's location is good and there are plenty of nice restaurants/bars about the suresnes area. The hotel is not near to a metro station. You have a bit of a walk to the tram (belvedere) and then change at la defense for the metro
clean room, nice breakfast, quite place personnel do not speak english (unacceptable), 45 minutes away from the center