Would you like to save as your currency permanently or for this visit only?
The relax atmosphere The logistics of the rooms weren't as comfortable
Our room was next to the pool and the kids loved it when it wasn't raining. I liked everything
Nothing The place was overbooked and they booted me out. Tried to offer me NOTHING. I put my foot down, complained and they finally moved me to another dump down the road. DO NOT stay here.
Staff were pleasant and the Tennis and Gym were excellent.Breakfast in the main dining room was a joke.everything was finished and they refused to fill it up. We booked the signature floor which was supposed to be a deluxe room.Our room had a small window with a view of the carpark.We found out standard rooms had pool view and a balcony.The private breakfast room was only open 1 day of our 5 day stay due to staff shortages during the 'holidays'.The Wednesday evening complimentary cocktails was cancelled for the same reason.Very poor value for the extra money we paid.A great disaapointment.
Valet service was not good
Convenient to Opa Locka airport, comfortable, quiet, helpful staff
The location was pretty central to Miami, MIA and Fort Lauderdale. The surrounding retail and businesses were very robust. The onsite restaurant was good The restaurant staff was very friendly. The food was good. The grounds were well kept and very relaxing. The overall community vibe was laid back and relaxed. THE STAFF IN GENERAL IS WEAK • The front desk personnel was a little surly • Not very attentive to requests and needs, phone calls were largely ignored. • The room cleanliness was borderline. I called about sugar ants I found in the room and nothing was done to resolve the issue. • The drains were partially clogged and a maintenance call was ignored.
Enjoyed the lobby it was beautiful, the rooms very clean. The gym was out of order, and there was nowhere to put cold drinks or anything. No refrigerator or mocrowave . What if we were broke and had no way to eat? Just wanted to enjoy weekend. Either way it was a nice mini vacation
The rooms were very nice, the pool and gardens as well. We missed a bar to have an evening drink and the breakfast was not great, not very international
Well it looked like a regular hotel. No wow effect as you walking in. Nothing special The room smelled like cigarettes
Very modern. Easy access to room. Huge Room! Pool nice, somewhat small. Lobby, Great! pool small
everything i like everything
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Close to the stadium Bathroom door was broken
Location Door to room would not lock right.
This guest did not leave comments about this hotel.
Cleanliness That you had to pay for breakfast
This guest did not leave comments about this hotel.
The combination of staff anf facility was outstanding. I want to stay there next time. it is a new property, so swimming pool was not available.
I paid for my hotel room in advance, and I paid in full. My flight was delayed and I didn't get to the airport until 3 am. Hyatt gave my room away because I hadn't checked in, and then sent me to a comfort suites. I paid for the room, so even if I don't check in, why give it away?
Quick access to and from airport Very modern and clean Restaurant in hotel has good food choices beyond the norm Late check out only until 2PM--hard for those with a late flight out.
Overall seemed like a good place at first. Comfy bed. The bathroom was dirty when we checked in. Disgusting.
Run down and dingy.
Super comfortable beds The airport shuttle experience. I was told it would be 15-20 minutes, I waited about an hour before just taking an Uber from the airport to the hotel. And when taking the shuttle back to the airport, the driver was unfriendly.
Proximity to the airport and an hourly shuttle. Breakfast and the breakfast area are quite nice. The rooms are comfortable and quiet.
The room was spacious and the bed comfy, but the bathroom!? I loved the decor and fixtures. It was like a mini spa and I wished I could have stayed longer to utilize the pool and work out room. Would definitely stay again.
Clean, quiet, free shuttle, extra helpful staff!!!
I liked the location of the hotel itself I had young children, and the hotel did not provide any channels so that my kids can watch TV, it seems like the hotel is a stop over for adult only entertainment, my neighbor handling his business with his lady friend and it could be heard, I'm just glad my kids were sleeping at the time. Bathrooms were way too small, not enough amenities.
It was close to the airport, I really like the fact they had an airport shuttle. Close to some restaurants if you don't drive (pizza, McDonald's) Limited cable channels but for the price it's not bad
Buena ubicacion, cerca del aeropuerto, desayuno basico incluido, shuttle gratis al aeropuerto, bus pasan frente al hotel hacia el downtown, buen precio. Mala atencion del personal, sobrecamas y paños manchados, muy mala conexion wi fi.
Staff Area Value for money The Carpet smells
It was close. The guy at the reception was nice. The driver charged me to drop me off at the airport.
ese hotel definitivamente no sirve muy malo ,demasiado dinero por un hotel tan viejo,las habitaciones sucias, no lo recomiendo para nada
Breakfast is free, shuttle to airport is free. Dirty, walls are very thin. Noisy, there was used shampoo in the bathroom.
The hotel transportation was speeding and scary. when we got there we saw two cockroaches in the lobby. On our way to the room we heard some very loud sexual activity that I am almost positive was paid for. The room had stains all over the carpets and bedding and the shower was extremely dirty. Worst place I've ever stayed.
Close the airport The smell of the place
The people working were loud and inconsiderate. I wasn't able to sleep. Also, there was a roach in the bathroom.
The only bad thing was the stale bagels for breakfast. If all you offer are bagels, muffins, and cereal.......oan juice.....the bread could at least be fresh. Other that it was great and I will stay again. We found this nice cafe/liguor store bar right down the street serving breakfast, lunch, and dinner.
Location Parking is very limited - There is no elevator - Wifi is very weak, only in the lobby you can get some connection - The room had only one outlet - Once past the lobby it feels like you are in the getto and it is kind of scary - we were given a room that was ready and when I open the door the room was not clean, the bed was not made and there was trash lying around.
It was what I needed - somewhere to sleep in between flights. Nothing extraordinary but a bed and a bathroom. Good that they had shuttle service in the morning. McDonalds just across the road. Breakfast only served between 8.30 and 9.30. For those with an early flight it is impossible to make it. Very thin door to the corridor.
practical no room service
Staff was friendly, easy to get to the airport, great little bar/restaurant, good shuttle service to airport. The bathroom was in need of new fixtures, updates.
The hotel was convenient to the airport and tolerably clean. The staff was courteous.and knowledgable. Many elements of our room were not functioning - lamps, safe, etc. This motel was sub-standard, but all others near the airport were very overpriced, and this one was only moderately overpriced.
The location was perfect. 0.9 miles from the airport and only 11 miles from the beach. I loved the size of the room. Slept 4 people easily, with two king beds and a great amount of floor space and bathroom space. The rooms were also so clean! And on top of all that the room was only $99 per night! Best hotel by far The breakfast could have been alittle better.
Conveniently located for my work. Ithet put me in a room above garage next to highway, the road construction at night was loud and kept waking us up. Didn't rest to good.
Clean and comfortable hotel Hard to get soap out of dispensers, crowded breakfast area
the adjoining restaurant was OK dirty, old linnen, terrible pillows, damp, heating/aircin did not work etc etc
Localização em frente ao aeroporto Não tem elevador. Para quem está sozinho não já ninguém pra ajudar a carregar as malas. Muito complicado.
It was near the airport and there was a shuttle, but there are many many others. Dirty hallways, pizza delivery menus on the floor outside the door to the room, tacky decorations, a big metal board at the base of the bed for no apparent reason. And when I pulled the covers off the bed, the sheets were completely full of stains, debris, and little hairs. DISGUSTING. I've never left a hotel room before in my life, but I left right away. Even if they changed the sheets, I wouldn't want to sleep or shower in a place like that. As of now, hotels.com has not refunded me.
the room was clean and the staff was very polite and helpful. The location of the hotel was easy to find.
Close to the Airport Close to McDonalds, IHop and Tom's Bar which had excellent food Breakfast was basic - never had anything but the orange juice
I like that the shuttle van picked us up from the airport and gave us info on how to get to the port of Miami for our cruise. The staff was very nice and informative. The breakfast should include eggs though, other than that, everything was great!
This location was fine for a quick overnight stay between flights. The location and the hotel were quite adequate and the bed was comfortable. Pizza ads were under our door upon our arrival. After a long day traveling, we ordered in, but they didn't show for over an hour and a half with a simple order, after we walked to IHOP for food. We'd suggest this hotel stop this establishment from leaving these ads. Multiple reviews online we later found showed this was a continued issue with lackluster food.
Clean and nicely designed General Manager was a bit snippy
Close to airport. Shuttle service very good Sub par rooms. Unfriendly staff
Everything. From the time we checked in to the time we checked out . and the breakfast was served and replace quickly. That there were not ice machines on each floor.
Comfortable No shops nearby
The hotel is clean, close to Miami airport, and the WiFi is excellent. The hotel is a bit dated, rooms are clean but slightly musty, only one available computer to browse/print boarding passes.
Breakfast The airconditioner don't stay on and takes too long too turn on soo cann't sleep good
Shuttle Driver from the airport was extremely nice, told me places to go and visit. Very professional. Breakfast in the morning also a nice point. Nothing...
I only stayed for a night during a layover and everything was pretty good. I liked that there was a shuttle, so it made it easier for me to get to and from the hotel in a less than 10 minute drive. The front desk people were all very nice and helpful. It would be helpful if somewhere on the confirmation email it emphasized that the shuttle had to say HOLIDAY INN and SLEEP INN in order to get in. Another lady and I were upset as we had to keep asking different shuttles which one would take us to our destination. It was a late night when the shuttle driver picked me up so I understand he was probably tired, but he did not have to be so rude. Instead of getting out of the car or rolling down his window to talk to me, he used confusing body language that I did not understand so that seemed to upset him. He did not greet me or say anything when I was in the car. I put my bags away and took them out of the car without his help. Besides that little incidence, my stay was great. I would definitely return again during a layover.
The confort n price
location price the room smelt like it was once a smoking room or the carpet had not been cleaned for a while. Mark in the sink was there for the full 4 days- cleaning inadequate had to ask for extra towels tub is permanently stained Hotel needs refurbishing
Not much Front lobby dirty and front desk personnel not very helpful
Low cost Toilet clogged every day and it was always hard to find parking at night within the hotel territory. A bit far from everywhere and must have a car to go anywhere in Miami.
Read what I didn't Like instead because there is nothing good to be said about this hotel. I booked my room online and got my booking confirmation number and everything. When I get there (at around 11pm because my flight to MIA landed @ 10) They tell me that they have cancelled my reservation because i didnt show up before 6pm. THIS WAS INDICATED NOWHERE!!!!!!!!!
Dirty walls and carpeting, broken elevator, used shampoo, broken TV remote. $40 taxi from airport.
The room was clean and quiet There was no real service, I had to carry my bags alone with a sleeping child
Location Wifi in the bedrooms was very slow.
Bed was comfy and the room was clean Pillows smelled humid and sweaty, that was about our only complaint.
i booked through kayak which sent me to priceline. after paying, neither kayak, noe priceline relayed my reservation info to the hotel. i spent over an hour at the hote ldesk trying to get checked in. horrible experience.
The hotel is near shopping mall and stores. There was no fridge and microwave in the room. These are upon request and against payment. Other 3-star hotels offer these facilities for free. We were 3 guests in the room and had to ask front desk for an extra bath towel (there were only two in the room) and also bath towel (we did not receive ANY in the room). They told us they were out of bath towel because the hotel was full. There were NO bath math in the bathroom. House keeping was out of bath mat!! Too high price for such poor facilities.
Room wasn't ready when we arrived but the front desk was very helpful
Just the place. The room was suck. Outlet plugs dont work
A VERY CONFORTABLE PLACE TO BE; AND ENJOY. MY WIFE AND I DECIDED TO STAY A NIGHT WITHOUT THE KIDS (WE HAVE TWO);THE PLACE IS NOT FAR FROM HOME AND WE LEFT THE KIDS WITH A DEAR FRIEND WHO HELP US . WE HAD A NICE COFFIE ACROSS THE STREET FROM THE HOTEL AND AFTER AN HOUR OR SO TALKING AND ENJOYING OURSELVES ; WE DECIDED TO GO TO THE ROOM. YOU KNOW , WE HAVE BEEN MARRIED FOR 12 YEARS AND LIVING TOGETHER 5 MORE AND WE STILL MIS OUR PRIVACY . WE STAYED AT THE HOTEL ABOUT 3 HOURS, AND STARTED TO FILL GUILTY FOR OUR LADY FRIEND BECAUSE SHE IS NOT TOO YOUNG AND IT WAS LATE. WE REALLY ENJOYED BEING THERE, THE PLACE IS REALLY SUPER. YOU SHOULD TRY SOMETIME.............ITS NICE.
My family was stranded in Miami due to the massive ice storm that hit the midwest. We stayed 3 days in a 2 bedroom suite. Great room with room to spread out and have privacy. 3 TVs total in unti and full kitchen. Good location with Starbucks and CVS across the street to walk to. I block away grocery Outback and several smaller eateries. The rollaway bed is an actual twin mattress in a solid platform on wheels...very comfy. We felt safe and enjoyed walking around the area. Breakfast items were cold such as yogurt cereal fruit which was great for us. Would def stay again.
My family visited Miami for a funeral. We needed a suite because our adult children were with us. This hotel was the best price; we found it very comfortable, clean, and quiet. The location was good for our family - easily access to expressway to airport, family home, and other necessities. Would stay her again.
Had a great time,rooms and service was very good and peaceful and clean.
If you're looking for a great place to stay for a large family, I highly recommend this hotel. My wife and I stayed in a 2 bedroom suite with another couple and their sister. Our room had 2 separate bedrooms with doors for privacy. We had our own closet, drawers, T.V. and bed. The other couple had their own room with the same furnishings and the sister slept on a pull-out sofa. The room had a good sized fridge, stove, microwave, coffee machine, and dishwasher. We actually cooked a meal in the room to save some money. The hotel is right across the street from a CVS and is very close to several great restaurants and a grocery store. The only negatives to the stay were the breakfasts (which consisted of mostly cold cereal, juice, yogurt and muffins - but at least it was free!) and the outdoor pool (which was a little small - we went to South Beach instead). Overall, we had a great experience. It was well worth the money!
We just returned from our trip. It was a great location for a great price. There is a mall right across. The rooms were nice. Enjoyed having a full kitchen. The front desk personnel could have been a little friendlier, but overall a great experience.
I am in the US Coast Guard. My family and I are relocating to Miami. We needed to stay some place clean and comfy. We stayed for ten days while we looked for a house. It was nice having the laundry facility. We have two children (4 and 1) and two cats. We stayed in a 2 bed room suite. The seperate bed rooms and kitchen with every thing we needed made this a great money saver. Even though there are great places to each in walking distance there is also a grocery store in the same area and it was just cheaper to cook easy meals. When family comes to visit and we don't have enough room at our home we will send them to this hotel. The pool was very nice, but it was closed for three days of our stay to be cleaned. Also the Palmetto Expressway is right there.
The staff is very helpful. They go out of their way to make sure I have what i need: Giving me driving directions, Telling what restaurant are in the area, Giving me their opinions on what is good and near.
I had read reviews on other websites that were very mixed. I still took a chance. Unfortunately I waited until the last minute to check in and I was not pleased. The neighborhood is on the border of a business area and what I was told was one of the oldest ghettoes in Miami. I did not feel comfortable and changed my reservation. A customer's car had just been broken into when I checked int. Luckily the staff didn't charge me for one night (well I don't think so, haven't gotte my company's statement yet). But I left.
Modern clean hotel Nice lobby bar area (Expensive though) Music at check in too loud to hear anything. Got a handicap room without being told so. Got to room, work desk too high to efficiently work on laptop. Poor Handicap person would have terrible shower experience as did I. I have been stuck with handicap rooms before but the design and layout made this the most uncomfortable room I have ever been in. Nothing like a good strong hot shower to get you going in the morning, well that wasn't possible. Still have to get the shampoo out of my hair now that I am back at a Hyatt Place.
Everything is in goos shape Service
people at nights in the lobby
The best part about my stay at Aloft was the service I received from the bar tender (Rafael Medina). I had previously missed my flight and chose Aloft as a place to stay through my Kayak app. It had been a long day of traveling and I was not looking forward to extending it another day. Once I sat down I was immediately served with a good attitude since he could tell I wasn't in the best mood. I was rudely on the phone with my father during most of my time at the bar but this did not stop him from giving service with a smile. After my phone call I had an awesome conversation about my travels and felt overall welcome. I am glad I chose Aloft over the rest of the options and will gladly come back next time I am in Miami.
I enjoyed myself the bed was wonderful
The atmosphere, design No complaints
The staff was extremely professional and flexible, not pressuring you to checkout immediately, and checking you in without a fuss. There wasn't much to dislike with this property. I cannot complain
The beds were exceptional as was the staff. They were all wonderful to us - we were stranded in Miami waiting for a flight - not knowing whether it would go - due to bad weather. We could not ask for nicer people to help us out!!!!! The hotel could use some updating BUT their staff makes up for any deficiencies. A perfectly good reasonally-priced facility for short-term stay.
The cleaning crew was friendly The internet was down for two days and the staff did not seem to care
Close to airport
Restaurant is open until late at night, rooms clean and comfortable, airport shuttle drivers polite and helpful. Not enough check in personnel at counter.
Close to airport and has a shuttle going there every 30mins. Great breakfast. Rooms are isolated from highway and airport noise. Clean rooms. Not a huge one but the parking space was too far from the hotel.
This Hotel property offers many amenities that most others at this price range do not offer. It's very close to being a full service property. There customer relation skills are second to none. Housekeepers were quite annoying and persistent.
room was large clean the water was cold I let the bath tub run for 15 min. and was still to cold for a shower. one would think for the price you could have a warm shower before you travel!
It was close to the airport, free "breakfast", free shuttle service, free wifi. The breakfast was terrible. We couldn't even eat the "eggs" and all the bread was stale. I would compare it to gas station food. Pre-packaged everything. When we arrived there were no luggage carts and the employees were kind of annoyed that I would even ask and offered no help, they just watched us struggle. The room was pretty clean but the common areas were not. If you just need a bed for the night, it's a good price but I wouldn't recommend it for an extended stay.
Came for a weekend trip, just stayed one night. Nice building, pretty decorations. Staff was nice, great complimentary hot breakfast. They share a pool with the place next door, and we took a nice night time swim. Rooms were clean and tidy, nice to have a mini fridge and other kitchen things. Location was okay -- not great but not too far from everything. Overall was an excellent visit. We asked to check in early, and they said we only could if we joined their program -- not a big deal, but clearly rooms were clean and ready but they didn't want to let us in a few hours early unless we joined up.
The breakfast bar was wonderful. And the pool area was very nice. The surrounding area was not as nice as I would have liked. Also wish all of the staff would have spoken English. It felt a bit like being in a foreign country.
One of the elevators was out of order, so there were long waits. In our first room the air conditioner did not work and there was no mini fridge. The air conditioning on the floor of the second room did not work but did in the room. We were sweating while waiting on the one working elevator. The indicator lights in the working elevator did not work so there was confusion if the elevator was going up or down and what floor it had stopped at. The breakfast was ok but they could not keep it stocked. As soon as they brought out food it was gone immediately. The rooms were clean and it was quiet but not up to Hampton Inn standers.
The coffee It was old, shabby and out of the way
Close to the airport The room was smelling really bad and it was dirty!
I needed a hotel close to the airport and wasn't expecting to find something So quiet and comfortable with class. The pillows & down comforter were heavenly. I didn't have enough time to enjoy everything.
Room was clean staff was polite Breakfast on time satisfied The second day rolled eggs
I waited 1.5 hrs for the airport shuttle and the breakfast was very unhealthy and the air conditioner was old and loud.
smells bad everywhere, fruit on breakfast is from cans. no refrigerator in room
The man who checked us in, I can't recall his name, was very helpful. He made it his business to go above and beyond. I booked online and the reservation was not sent through the company. This gentleman had it fixed in minutes. He was professional, helpful and spoke highly of the facilities. He assured us of our safety, during hurricane Matthew. He told us of hurricane windows and a generator. )3 was very helpful, and eased our minds. The carpet was not vacuumed in our room. Otherwise it was clean.
The hotel had good breakfast and ample parking and was close to the freeway but a good 30 minutes from the beach. The beds were horrible, I have a back ache after staying there for the weekend. I had a double room and both beds had major slopes. I had a do not disturb sign and the maid trespassed and entered my room and cleaned it while I was away. The hotel is in need of a renovation, you can tell it was a nice hotel 20 years ago. This is a 2 star hotel at best. The gentleman that check me in at 11:45pm was very rude. He never said welcome nor expressed any pleasantries. He needs to be in a different job, he does not have the personality to manage the front desk.
Good and clean room The breakfast could be more organized. One day there wasn't breakfast.
I think that any hotel that charges a mandatory fee should have that fee included in the price of the nights stay
I like the convenience of the facilities and sevices including easy parking and free breakfast supply.
Nothing. Totally different from the photo you see in web site. Over charging for every thing beside what you paid on line Charging again , its a fraud. They charged me 18 $ for wifi but I couldn't even download a photo because it was so weak and dc again and again. Terrible!!
Couldn't tell, I was glad that I only had one night there... So much everything...
The location we were seeing a game at the stadium which is walkable from hotel The only bar/grill in the hotel is closed from April-Aug. Fir redecoration. So if u want to get any food at the hotel or a drink then your out of luck. We asked at the front desk where we could go to eat and the lady had no where to advise us! A cleaning lady who overheard the convesation pointed us in the direction of the casnio next door who serve fast food and also have a restuarant, she was helpful and pointed us in a short cut to walk.
Reasonably priced easy access from florida turnpike
I love the friendly staff, clean room and location. You cannot beat the price. Beds could be more comfortable
Time-worn, shabby, understaffed.
The attentiveness of the staff at the front desk.
The smell. Your p tak needs to be removed and cleaned room 430.
NICE FRIENDLY STAFF, CLEAN ROOM PLASTIC CUPS IN THE ROOM UGH!!!
The rooms were very clean and the staff was great. The staff made all of us feel welcome and had no problem talking care of us and our needs.
The staff was very helpful and accommodating. The lack of food options. Dish network as the cable provider. The tiniest bit of bad weather and the TV lost the signal.
Near the airport.Nice and modern interiour. Good bed, big tv screen. Breakfast room is on the top floor overseeing the air traffic. Beautiful panorama. I was very pleased with the free wifi connection. If you don't have a computer, you can use one of the Mac's in the lobby, bring your credit card along.