Aladdin Hotel

Lacking most basic ametities, zero sense of servic

I was promised a "boutique" room with amenities like a desk. I called in advance to make sure my late arrival (after 8pm) was not a problem and received a text saying my room was ready for me. When I arrived, I found they had given away my and all other boutique rooms and needed to put me in another kind of room. It was clearly meant for adulterous couples having brief sex or prostitutes. It was behind other buildings and the only entrance was through a private garage (I had no car). The room had no closet, no desk, no table, no chairs, no blankets and no hangers. While they would bring blankets on request, I was told hangers were impossible. So, my conference clothes had to get wrinkled. Only after 15 minutes of arguing and suggesting ways of obtaining hangers, did someone go somewhere in the hotel to obtain hangers. The decor also included a mirror on the ceiling over the bed and otherwise suggested a room meant only for sex. There was also a graphic porn channel on TV that one did not have to request and just appeared when flipping through channels. Almost worst than the lack of conventional amenities was the attitude for quite some time. All promises were "subject to availability." I have stayed in much cheaper hotels but I have never stayed in a hotel with such a terrible attitude, especially by the manager. I was told that the manager was available only from 9-5 and that it was impossible to reach anyone higher up with any power. At some level, I have only myself to blame. I booked the hotel in a great rush. Once I had the terrible service, I went online to discover how many people had similar horrible experiences.