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The room style and location Only the time of checkin and checkout
Comfort, size of rooms, design, location and service Insufficient shelfing for putting toiletries & clothes in the shower area
Excellent design, in room amenities and overall feeling, excellent location, but may get stuck in traffic to get close, so be prepared to walk "last mile" if you want to get there quicker, new and trendy Poor breakfast (charged extra 35Eur pp, without info that it is not included in price, not a value for money), little additional suggestion was offered - just menu handed, poor English of some staff (I guess they were not yet comfortable with their skills as hotel just opened), although express checkout was ordered in the evening, next morning had to wait for checkout, not yet many guests so hotel felt deserted
The hotel is realy unconventional and creative in case of design. Services are not coresponding to five star hotel. The pool, which is one of the main atractivness is closing too early (8pm). We changed the room because of broken leg of the bed and broken shower. In the another room was noisy a electric equipment whole night. There was 15minutes waiting for a breakfest table. The breakfest choice was limited less than usual three stars hotel, despite the cost of breakfest was 35E per person. Very far from to be satisfied...
The location of the Hotel Boscolo is perfect, nice designer Hotel The bathroom is much to small, the superiour room even doesn't have a bath, and the nice shower doesn't have much pressure on the water. The closets are very tiny and they are located in the small bathroom.The staff wasn't so friendly. The reception is just a table, so not client friendly. The seperate toilet is very noisy.
Location and staff was very friendly
The location together with the view of the Duomo is, certainly, a big advantage! Also I'd point out a markable originality and cosyness of the rooms. Unfortunately, the level of service didn't meet our requirements. Thus, we waited for the in-room breakfast (consisting of omelet!!!) for an hour, giving constant calls to the room service and were almost late for the train after it. The change of the room also took quite a lot, something about an hour as well. All in all, they don't hurry to make guests' stay comfortable.
pool, restorant problems with staff
Please write at least 15 words Room service. Very unorganized
Location was perfect. Rooms very nicely done up. Got a great rate as it was pretty much @ the eleventh hour.
te spa relax its very good,wen zou are tired of all dhe shooping in milani dhe spa relax is the beter thing in this moment. the staf it was a litele slowli
Very central and unique location right in the heart of Milan. Attentive and charming staff who were very helpful and courteous. Special thanks to the reception staff, the doormen, and Sabrina.
I do like the location and the service of the hotel and the interior design of the room
Good kitchen, very frendly and helpful staff, good location for shopping and for people wishing to see Milan city centre.
Exclusive, effortless luxury right in the centre of Milan. Location is superb! The breakfast was very disappointing for a hotel of this quality. The rolls were dry and the service very slow with coffee arriving 15 minutes after the rest of the continental breakfast.
The location, stuff and interier is wonderfull!!!! the staff was fairly helpful.
The Location of the hotel is perfect. There is not enough place to park the car. We are the first time in Milano, it is hardly to find the Entrance.
The location is good, but the hotel does not deserve 7 stars - we have stayed in 6 ans 7 star hotels and expected something similar. This one would have to struggle for 4 stars! A disappointment! Bell boy did not help us with luggage until we asked. Receptionist was at the phone with someone else while showing us the room. The room/bathroom has very unpleasant smell, and mould on the wall. Breakfast was expensive (25 eur/pp) but bad. Valet parking too expensive (75 eur/night) but service slow. Room small, lights not working well, overall dark and cold experience. They brought us hot water for tea which smelled of old coffee. Stale biscuits served with the coffee.
Centrally located, staffing excellent, helpful and charming. Perfectly located for shopping. Bed was excellent.
Checking out The hotel was suffocating. And the outside temperature was only 14. AC barely worked and the staff was unresponsive. Room was tiny for 563 Euro and plain. Wouldnt stay here for free.
The staff are very good and helpful The breakfast buffet
The courtesy of the staff. Everyone was absolutely fantastic, from the doormen to the guest relations manager Anja. The rooms and the corridors are a bit too dark and the room furnishings a bit too austere.
top area for shooping
all mentioned above. location, service, room space (stayed at normal double)/ expensive but it is worth of it. nothing
The room Food
The service and the hotel staff The price, too expensive
Peace and quiet no intrusion to privacy
Great location in the middle of the shopping district.
great help in reservations etc by concierge
Helpful, friendly staff. Good location. Comfortable and luxurious. I do not think that the breafkfast should be charged as an item on its own. It should be included in the price.
we liked very much the staff. they were help us all the time. the room was very clean, the buffet at breakfast was very good we didn't like that this kind of hotel hasn't free internet in the room.
The feeling to stay in the same palace as Verdi. The history.
location, elegance, staff breakfast cost is excessive
The staff were very nice and helpfull The cost felt were high
The room was very european and historically beautiful with a marble bathroom, leather furniture and oriental rugs. The staff was great and went out of their way for us. Perfect location for Milan shopping and seeing the Duomo! The food at the bar menu was a bit limiting ( we did not eat at the main hotel restaurant). The more casual restaurant had music that was too loud in the evening, but it stopped by 11pm.
Location and excellent personel Considering the hotel price, it is not right that breakfast is not included. The hotel across the strett - Straf offers excellent breakfast for the same price.
the only good thing is the location. its a 3 star hotel at best.i and my friends will never book this hotel again.
The Location - the decor and the friendly staff
location bed uncomfortable, noisy room and poor value
position near central milan
the location and the desing the dining room without natural light
Enjoying the nearby to shopping malls, secure area and availibility of surrounding service to travellers Air conditoning at summer season
Great location, convenient room with all appliances and comfort, profesional and helpful staff. Painfully expensive breakfast. Not justified by the product supplied.
Corteous staff Aircon broken for 1 day, bedroom small for price
room was right next ddor to private terrace that was opened up for private functions in the evening- it was very noisy.
I like how friendly the Hotel staff is, how good the food is, the rooms are designed with taste and the Hotel is small so causy and nice. Not really except that the price is a bit high.
there is nothing to complain at all..very kind and helping staff , excellent location , absolute value for money
the staff at the reception, door men and parking attendant the service at the restaurant, room too small, price excessive
Room was excellent with beautiful decor and amenities. Staff went out of their way to help and were vey friendly. Great food too.
very good staff, always ready to assist you . breakfast could be richer
The Spa The service at the restarant
the location, the service in general and the staff.. their very high price and their cuisine..
This is a beautifully done hotel with very nice garden in a quiet area but convinient.highly recommend this hotel to others Basically no but if the rate is lower will be more charming
Excellent location with direct access to the Metro, shopping, restaurants and sites in central Milan. Rooms were average, though if decent size. Beds were not particularly comfortable.
Excellent location for walking to the Brera, Duomo, and Quadrilatero d'Oro. Very close to Moscova Metro stop so convenient to get to further reaches as well. Very helpful and friendly staff. Received a great rate too. Will definitely stay here on my next trip to Milano.
Excellent location, in the heart of Brera. Room was rather 3 stars than 4. Garage too expensive (35 Euro per night)
Modern, comfortable, excellent location. All good.
The closeness to the Metro Very expensive
It's position midway between main station and Duomo/city centre and on an interesting city street Corso Garibaldi. It was quiet too. no comment
room, cleanliness, breakfast quality none
Nice area with lot of nearby restaurants and bars (Corso Como), walking distance to city centre (Duomo 15min). Rooms clean. Room was very hot. Air con did not work (due to Government Regulations according to the staff!!) and the window can open only 15 centimeters. Sun is shining all day at the front of the dark coloured hotel, so ask for a room at the back. This will reduce street noise as well. Some staff members excellent, some terribly unconcerned. Get up early to get hold of the free rental bikes because there are only two (no reservation possible)
Excellent breakfast....clean....metro right outside hotel for intercity travel....good rate in comparison to other alike facilities
Good location. Renovated in 2009. Clean.Very good breakfast. The staff was exellent
Very good breakfast , convenient for shops and restaurants. Bedroom and bathroom on the small size.
The Staff & Location No
excellently situated for visit to Milan
almost nothing there was not aircon, and it was hot. the sleepers were pityful, made of paper and resisted nothing.
Centrally locted, good price, high class hotel
The front desk representatives were helpful in giving us directions to nearby attractions. They also recommended a great dinner resturent for us! The hotel breakfast was excellent. None!
Excellent VFM 4 star hotel. Spotlessly clean hotel room, a very decent breakfast and a great location. In particular, if you are attending La Scala, then this is a superb location - only 700m away.
the location is perfect for shopping lovers! it was very quiet in the room, no noise. bed is comfortable. staff is nice. bathroom is clean the room was small but absolutely enough for one person.
I really appreciated that they let me check into my room early as I had just come off of an international flight.
Great and helpful stuff, nice breakfast, great concierge russian guy working in reception refuse to help with upgrade possibility on my arrival, but the Italian Lady took over and was very helpful and immediately assisted with providing bigger room
the location of hotel ( very close shopping areas and duomo) the price they dont have a doctor small rooms
All was good Staff room Location,the price is maybe a little high,,,,
kindness of staff the rooms are old, the furniture and carpets are old. It needs renovation.
The hotel had a garage for my car. The "non-smoking" room had a lingering smoke smell. The complimentary breakfast was not that good - particularly the watered down juices.
Location, staff extremely helpful, breakfast, room accomondations. The only item was that they wanted to charge me for ice bucket and glasses when I picked them up at the bar as instructed. When I complained the front desk discussed with management and took the charge off the bill.
staff very polite and helpful
The relationship with the hotel staff was excellent, they were very helpful whenever needed. The price range of the hotel is a little bit expensive in my opinions.
housekeeping twice a day, very nice and clean room and bathroom one of the stuff members was not so welcoming..
gut beds Hotel garage to expensive 35,- € 1 night
no hassels, everything was nice and clean
Perfect location incentral area.Modern,quality decor and fittings,efficient and friendly staff.
Noise and maintainance even in midnight !!
very freindly staff and very helpful breakfast was good and generous and the location was very appropriate
location reception sould be more polite.
Perfect location Needs urgently a renovation. Looks old and tacky. Staff pretentious and rude.
It like that it was in the center, near to streets for shopping
Location near Duomo Restaurant clsed because of holiday.
Excellent location and good value Hotel nvery nice. No complaints
Location and environment. Beds being too narrow.
Location is good. The room was classic. The picture was modern.
Location is excelent. It`s near the park which is good jogging in the morning + near shopping street. Hotel personel is very friendly, I stay in this hotel everytime I visit Milan.