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Location, stuff and atmosphere very good and a nice room with a balcon full of flowers. That's it!
Location was perfect as a base to see the city Mattress was too hard
Hotel had old world charm and was close to the sights we wanted to see. Staff was very helpful.
Very comfortable hotel, very good breakfast, well located at walking distance from Duomo. Excellent value for money. The parking is rather expensive compared to the hotel price, and around 5-10 minutes walking. But one can understand it when you are in the center of Milan.
Location was great for Milan city centre and the Metro to the Rho Fiera. The stay was made all the better for the excellent customer care of the staff. The rooms are very small but in the main you only sleep in them so what the heck. The beds were great.
Location close to Cadorna station, where Malpensa express train stops. Within a walking distance to alla Scalla and Duomo. Breakfast was good. Room was large and convenient. Some of the front desk staff were unpleasant and uninviting, may be just having a bad day - but why does it have to be one of my worse expereinces during 2 weeks in Italy? It is not an expectation, but it would have been nice if somebody at the hotel made me aware of the time change of one hour, because I missed my flight leaving from this hotel for that reason
very nice hotel, great location, th room was clean and very nice and the price is great! our room was facing the street, but we were in the 6th floor so it wasn't so bad
The manager of hotel has recommended the best restaurant which is in 15 minutes
cleanliness, very good amenities, and I paid 79 euro for two person, I think the price is very good for a small room. the elevator. it's too small and it took so long that we had to take stairs most of the time.
I liked the location of the hotel as it was very close to the city center. Nothing in particular.
location near Cadorna station, where malpensa express train arrives from the airport overestimated 3 star hotel, poor breakfast, small room and especially bathroom
it's extremely quiet the breakfast is quite average but sort of what to expect in Italy
Excellent location, very friendly and helpful staff.
Charming, sweet, well located, friendly staff. Just perfect! No.
hardwood floors, nice bathroom amenities, location close to Malpensa express train room was small overall, trams rolled by all night
Very helpful and friendly staff
good safe location and large room and bathroom by European standards N/A
Staff were very friendly and polite,room was spotlessly clean. Only complaint was noise level was bad from street at night.
Excellent breakfast and cleanliness of room was superb. Reception staff were quite rude.
Reasonable location within walking distance of the Cathedral and main shopping area. Rooms at the back of the hotel were quiet.
The staff was very cooperative
Clean and comfortable. Excellent value for money and extremely helpful staff.
Helpful and friendly staff
Nice staff and excellent location. Close to last supper and easy to go to the city centre. Small bedroom.
Helpful staff and fabulous breakfast buffet.
Staff on reception were very friendly, smiley and helpful. Pleasant breakfast. Great location for castle, parco sempione and the duomo. Very clean and comfortable room.
Clean and comfortable room. The location is quite far away from the metro, about 15 mintues work. If you carry big luggages with you, it's not fun at all to walk through all those streets under the sun!
staff is very friendly and informative. service is always with a smile
More English language TV stations would be nice.
Staff were accessible and friendly. Hotel was clean. Nothing else to add since we stayed for only one night. Old fashioned room decor. (Not to be mistaken with old/classic style.) Could probably do with a re-styling.
friendly, very clean, great breakfast A little out of the way in terms of public transport but 20 mins walk to main sites etc and very quiet
The staff were really friendly and very helpfull recommenting places to eat, how to get about ie metro stops and trams.
Very nice people at the desk and breakfast. Rooms a bit dated, but not greatly.
Outside the centre of Milan, but quick and easy to reach. Staff very helpful.
Execellent location - re Malpensa Airport and City centre Restaurant Breakfast staff was very friendly and helpfull!!! Wonderful gardens and terrace. Self serve Restaurant is reasonably priced. Reception staff was very stern and we did feel no real welcome. Breakfast Room hard to find, signage is inadeqaut - Beds too low and too small.
Lovely view to garden, peaceful room, short way to malpensa expres, good breakfast Everything in the room was ok, but the room was not at all cosy.
Proximity to Cadorno rail station. Number one guy is heavy handed with the other staff. They are all men and several need to learn how soften up a bit. They were arguing amongst themselves on two occasions when I was at the counter. The fellow who worked the late shift checked us into our flight and printed our boarding passes. He said it wasn't his job, but did it anyway, with some humor and encouragement from us. The management needs to balance the staff with some women with training in personal relations, and train these guys to be smoother.
Location good for connection to station for airport. Within walking distance of central Milan, also good metro and tram links. Very good buffet breakfast. My single room was adequate and very clean.
Clean,comfortable,close to airport train transfer and easy to get to city center. In converted monastery which makes it very unclutered and lots of open space. Building is used as a conference and meeting facility,which can make it very busy and crowded at times.
I liked the proximity to sites in Milan, and proximity to transportation services and it was also on the Hop On Hop Off Tour route. It had a nice feel, and in general, was comfortable. Breakfast was ok, especially for short stay. I wouldn't recommend it for more than 3 days though. I had one of the older rooms which had not yet been renovated, so I was told. This hotel seems to have a lot of exhibits and conferences. The weekend I was there (actually for 4 days), there was a huge Masterchef Sweets exhibit with SO many people in attendance. I had to clamour my way through to get to my room, and was stopped by the exhibit people a couple of times because I had no 'paid' bracelet. Then on the Sunday night, someone was taking down the exhibit tents until midnight, and were quite noisy - I couldn't sleep. It would have been nice to have a coffee maker with coffee and a kettle in the room.