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This hotel was perfect for our quick beach getaway with our two kids and the dog. They were extremely helpful, friendly and accommodating. Pool and fitness center were nice, breakfast was definitely a cut above what you usually get and location was perfect. Would definitely stay again!!
Denise at the front desk was awesome! She was extremely friendly and polite and ensured that our check in was easy. No complaints!
Location For some reason, there is a seating area on the second floor; inconsiderate 20 somethings hang out there at night yelling, cursing, and generally being extremely loud until 3-4 in the morning - each night. No one from the hotel did a thing.
The hotel was very nice, and the staff even nicer. They were extremely accommodating, ensuring that we were given a very quiet room, since we were travelling with 2 little children. The room was clean, and appeared to have been recently renovated/decorated. There was plenty of space for all of us (2 adults + 2 kids). You have the choice between the Bay (which has a little sandy beach behind the hotel), and the Ocean (which required you cross the street). The Pool is also very nice. Indoor though, so don't expect to gt a tan. There was some major construction underway, but they did their best to reduce the impact to guests. It really only impacted the parking availability, but even that seemed to always work out. I can see how parking might get short on the weekends though.
Everything but the parking Parking
Friendly staff, clean comfortable rooms which were a good size. Breakfast was very good. Location was convenient to the beach and Rehoboth. Walls were a bit thin, you could hear conversations in the next room.
Couldn't tell you. We never got that far. See below... Despite the fact that the room was prepaid for 5 nights and I had made the reservation months before and I confirmed our reservation electronically and I called the day of check in to confirm our reservation, an hour before the time I had put in their computer that we would arrive, they called and told me they had no more rooms and had cancelled our reservation. I was told by the woman who handles accommodations at the tournament where my son was competing that hotels overbook assuming not everyone will show and reservations made at third party sites are the first ones they'll cancel.
Lobby an decor, was very impressive. Front desk rep. friendly, and informative. Room was clean, modern and comfortable. Nice breakfast, very friendly staff.
Comfy bed. Nice size room, very friendly staff, pool nice size. Sad could not see the bay from room
Rooms, pool, breakfast Minimal parking for hotel guests
For the price, I expected more luxury but it was just an average hotel. Clean and nice, but average. I liked the fact that it was pet friendly and enjoyed seeing all the fury guests. It is also a great location; close to the Bay and ocean and many nice restaurants.
Breakfast and the king bed was comfortable. The air conitioning leaked the whole time and are floor was wet from it. Also parking was not that great.
The room was huge and comfortable. The bathroom was very clean and large. The staff was great. We had a relaxing stay at a very nice place!!! I loved everything. No negatives!! Would go back in a minute.
The rooms are clean and spacious. The breakfast bar was OK but somewhat limited. The toilet in our room didn't flush properly. There was no drain stopper for the tub.
The staff was great, it was very quiet and comfortable. I'd definitely stay there again
Price, pool, balcony Little old, but who cares.
I liked everything about it. This was my first visit and I would come back again. Nothing that I didn't like.
The room had tons of space which was nice since we had to set up a pack-n-play and other baby items. There is only 1 elevator and it is pretty small so you can't fit too many people with their baggage.
It's closeness to the beach, and it's convenience to downtown. We walked to the restaurants we frequented. The water pressure in the shower was low due to the use of a water restrictor in the shower head was the only real negative. The water pressure in the sink, and if you wanted to take a bath, was fine.
Proximity to beach, Boardwalk and shops.
Room small, but all up to date. Clean, not noise, was right next to office. Front desk woman, was excellent, very friendly and welcoming... Needed a table in the room and maybe a place to hang things..
furniture was uncomfortable structure had some damage, needs painting extermination needed "bungalow" was not much bigger than a regular room and only had a small shower stall bathroom was small; there was no counter space nor room on the sink.
Clean and basic - easy for our one night stay before running a 5K in the area. The woman who checked us in was extremely nice, and it was very easy to find. We were in a room on the ground level with people above us. The people above us were traipsing back and forth and maybe even dancing - I can't imagine what else you could be doing that would necessitate that much walking back and forth and heavy footfall at that. And, of course, they were loud voices to go along with it. It would've been no issue at all if we hadn't been directly under these people. I think I'd request to have a standalone room or a room on the 2nd level if I went back.
Great location, very pleasant staff.
I stayed in Room 218 and could not close the curtains. The parking lot lights shone right in the room.
the rooms is very clean, staff was very friendly, great breakfast. located close to the beach and outlets.
The staff were friendly and helpful with any issues that came up. The room was very spacious, clean, and comfortable with a very high quality tv. Also, the blueberry waffles with the free breakfast were delicious! The elevators smelled of gasoline with doors that would close all the way until they hit something/someone. Wifi was confusing to log on to but the front desk explained how quickly and easily
Nice and clean. Friendly staff. Doors to the rooms slam shut. Very noisy early in the morning and late a night.
Coffee was horrible. Why can't hotels make decent coffee in the morning?
It was clean, easy to get around, comfortable. The fact that housekeeping steals... And the GM of the hotel makes you look like a fool for it..
The beds were very comfortable. Staff was helpful. Very clean rooms and wasn't a far trip from any beaches. Shower floor was a little loose but other than that great place to stay for the price!!
The proximity by car to Rehoboth Beach, and the swimming pool. The facilities are due for a renovation, but good overall.
It was convienent to the beach. Had breakfast. Easy access.
Appreciate the recent upgrades to facilities over past year. I have been coming to this motel since 1997. Wish I got a little better treatment by front desk (phone or in person) after all these years, but Grand Hyatt this is not, I guess.i can't expect more despite my loyalty. Called to see what best rate I could get , was actually quoted higher than I saw online. When I mentioned this, the staffer said Well you can book online then. Nice. Not friendly upon check in no matter my attempts at humor. But rooms ( bedding, furniture) have gotten better in last year +. Unfriendly service from evening crew. Morning crew seems to be friendlier.
It was clean, quiet, easy access, nice pool Some of the staff could have been more professional, more informational. They didn't seem to like the fact that we purchased through a 3rd party, like it made us second class to them.
nothing no enough space to sit down few and poor food choices worst ihave seen for a continental breakfast
Was perfect for last minute. Was a bit pricey for not being there much, but it was a Holiday weekend.
It was very clean. We were very pleased. We are planning on using it again. A good bang for your buck.
It was clean and well maintained. Staff was friendly and helpful. We were not informed that there were not only no hairdryers in the room but none to borrow from the front desk either. Come on guys it's the beach. Some shampoo and cream rinse would have been nice for $179.00 Had I known I would have gladly brought my own. It just never occurred to me that I would need to and I'm really not an inexperienced traveler. You guys really need to step it up in this department.
Usually has vacancies last minute Previous room rented had musty smell.
Good value for price. Staff was not friendly at all.
Where the toilet is located
Room was very clean, bathroom very roomy as was the room.
Location was great, just a short walk to the beach. They provide chairs and umbrellas which is very convenient. Close to restaurants, etc. The rooms have VERY thin walls! The room itself was clean, spacious, and recently renovated but we could hear every word of the people on either side of us. It was awkward, but fine for a night. I just wouldn't want to spend too much time like that.
Hotel way nice and spaces. My room was ready half hour before check in. Definitely had an amazing veiw of the beach from our room. The beds were comfy, and the rooms was very clean.its in the perfect location from everything. It's in perfect walking distance of the beach and board walk. Had dinner reservations set up the night we arrived and it was down the street from our room. I love how close it was to everything. They only problems we really had was that the shower didn't drain very well.
Location. we were locals staying for a night so we could enjoy the town without driving. Sandcastle was perfect walking distance and was definitely worth it. Great price and met our needs perfectly!
the convenience of being in town walls are paper thin, too much noise comes through from adjoining rooms, bathrooms need upgraded
As always the location is great and the pool and shower very pleasant The beds are really uncomfortable and the bathrooms are grimy. But it's the beach so who cares
This hotel may be a bit outdated and nothing fancy, but it was clean, comfortable and had a lovely staff. Location is great. Enjoyed my brief stay very much!
We loved how close to the beach and other rehoboth attractions we were. The parking garage was a nice touch as well. The most uncomfortable hotel bed I have ever slept in. I tossed and turned all night and woke up with a sore back every morning. I honestly was glad to head hi ome after 3 nights to a nice bed.
Location was perfect, 2 blocks from the beach. Right in the middle of downtown Rehoboth. Really needs renovated, but it was clean and the staff was helpful. Good value for the money. Water pressure was amazing and the AC worked great. Parking garage was also a plus No locks on the balcony doors, no microwave.
Great location Nothing
Great location - can easily walk to the beach and right in the middle of downtown. The staff was extremely polite and helpful!
Staff were really nice room was clean walking distance from the board walk.
You can't bet the location of this hotel. It really was perfect! Room was more spacious than I thought it'd be. Employees were nice and helpful. We can't wait to go back! Nothing really important, Wish there was more room in the bathroom and that the pool was heated. Not having these though didn't make the stay bad or inconvenient though just would have been a bonus.
Hotel is right on the boardwalk with wonderful ocean view. Didn't care for having to pay for coffee in the morning in the coffeeshop.
On the boardwalk Needs some updating
Right on the beach, friendly and responsive staff, very clean. WIFI was TERRIBLE (could access email only for the most part; so slow that it wasn't really possible to view most web sites; often unable to find/maintain connection (once at 3:30am it took 15 minutes to log on)); a bit dated and worn; our balcony was technically "private" but wedged in a corner very close to two other units' balconies so there was not necessarily a lot of actual privacy (but maybe that's what you get when you get discount/Internet rate); refrigerator temperature knob was missing so when everything in fridge froze we had to have someone from maintenance come with plyers to adjust it (on the plus side, he came immediately).
Bed and pillows were very nice No food. Had to go to end of long hall to get something from vending machine.
Clean, quite, great service, nice continental breakfast, beautiful building inside and out, great location!!!! Close to all major beaches, roads, restaurants, outlets and supermarkets. Convenient heated indoor pool. I wish my stay was longer. =(
My husband and I stayed there the weekend of the Rehoboth Beach Marathon. The hotel was convenient to the marathon, clean and the employees were very courteous and we especially appreciated the late check out after the marathon.
Bring your own pillows. Pillows here are very very flat.
They told me i could use pool after ten pn and they locked doors andn lied.we were forced to leave pool since ten arrogant kids made 3 couples uncomfortable and leave.managment did NOTHING.ps water pressure stinks in shower Leaving
Loved the room and attention to detail, it really felt so clean and the breakfast was absolutely INCREDIBLE!! Totally recommend staying here for a romantic getaway with your significant other. Pretty strict on number of guests and significant fee if there is a cancellation.
It was close to the beach, and was close to many restaurants. I had heard so many great things about Bellmoor Inn from friends, so I was really surprised when we had the opposite experience -- particularly since we were paying so much. When we arrived, the management was really rude. We walked in with our 3 year old son, and it seemed like they weren't too keen on having children at the hotel. I had booked a room for 2 people, and had asked for a cot or rollaway bed for our son. They were incredibly rude and mentioned at least 3-4 times that it's not their policy to provide these things, and that we'd need another room. The manager specifically said they didn't have anything and that we'd have to make it work (which was fine). He also mentioned that the garden rooms were for people without kids so that the other guests wouldn't be disturbed by kids waking up in the "middle of the night and crying." Needless to say, we felt incredibly unwelcome. Also, the management at the spa was rude. I went in for a massage, and the lady did not welcome me in, or offer me anything. For the amount that we paid, I wouldn't have expected this. The room was fine -- nothing over the top. On our second day here, we noticed ants all over the bathroom area!! We ended up closing up all of our toiletry bags, and I used the washcloths to wipe away all the ants I could see. A few hours later when I returned from the beach, they were back! I did the same thing -- wipe down the counters. However, I'm surprised that the cleaning crew didn't see them or try to clean that area? My recommendation -- do not stay here.
The room was a bit small but very clean and wonderful overall experience!
Quaint Inn with good service. Convenient to beach. Nice continental breakfast Carrying large luggage to the second floor was challenging. All but one pillow weye a lttle flat and hard.
A group of my friends stayed here for the weekend and really loved this place. Clean and comfortable rooms.
We loved it here and have plans to come back next year. The hotel was gorgeous and spacious. I loved the key pad doors, I didn't have to stress about a key and it was one less thing to carry. The room was gorgeous I loved that we had wine glasses so nice to have a glass of wine while getting ready to go out. Our room led out to the deck so we had breakfast every morning outside. It was quite and nice and we had a great view. The hotel was about a mile from the beach so we walked everywhere. Would have loved it if it was a little closer but the walk wasn't bad and the trade off was a quiet place and a nice view. Breakfast was just the essentials but it's always nice to know coffee is waiting for you. The staff was great and accommodating and we really loved that we got to take a bike ride the morning of checkout. It was the extra bonus that topped off our trip