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This motel had wonder staff from the front desk to the maid service ! The food was excellent So much to choose from! There were many activities to choose from, pools, beach areas, and fun shows in the evenings. We had a great time!
The hotel was absolutely amazing! The food on the other hand was not excellent, but it wasn't disgusting either.
Close to the airport and the staff was very kind and cheerful. Food was delicious. My phone was broken the whole trip. I asked from the moment we checked in and they had promised to fix it but never did. Couldn't call friends in other rooms and had to walk downstairs every time I needed something.
Excellent value, clean, friendly and helpful staff
Staff was nice. The place was clean. Close to all the shopping and eating places on Hip Street. All with in walking distance. Stayed one night. Price was right. Stayed there because i had an early flight out of Montego bay the next morning.
Clean rooms, working AC, cable television, and two pools. After spending 3 days in a rustic cabin in Negril, this place felt like heaven. Also, the location is within a mile of the airport which is awesome. We stayed for one night specifically because we were flying out in the morning and didn't want any hassle getting to our flight on time. 1. I didn't like that the rooms don't offer wi-fi. The restaurant does, but that feature just comes off as a cheap ploy to pull more money out of their guests. Its 2015 and wi-fi in hotel rooms should be a standard for any hotel. 2. We booked through Kayak.com and the front desk didn't have our reservation on record. If I hadn't brought my confirmation number and customer service phone number for them, I'm not sure I would have been able to get in the door. Regardless, the staff were very nice and helpful while fixing the issue. My advice would be to book directly to avoid any confusion. 3. The hotel will set you up with transportation to local attractions (Rose Hall Great House, airport, etc.) for a price. After staying in laid-back negril for a couple days, we figured out the pricing scheme for taxis and immediately recognized Toby's quoted prices as a bit of a rip-off (nothing against Toby's, you'll probably see the same pricing at all hotels). If you're willing to actually talk/haggle with your taxi driver, you can walk 3 feet down the sidewalk and one will pull over and take you to the same destination for 1/2 of the price advertised in the hotel lobby. Rose Hall Great House - $10 to $12 (not $30). Airport - $8 to $10 (not $15).
Comfy beds, great food, friendly helpful staff and perfect location combined to make our stay most enjoyable. Well done Toby's Resort!
My husband and I stay here every visit so this hotel is very familiar with to us and the neighborhood
Easy going and comfortable. Loved the pool and other guests there. The service staff cooked us breakfast from bread fruit that they harvested from the trees on the property. That was above and beyond and when asked, the staff did everything requested. Mo Bay Hip Strip is a 10-20 minute walk from the hotel. I will stay there again soon. Only complaint is the amount of security gates and the fact the only air conditioning is in the bedroom. I love to cook so I used the kitchenette quite a bit and with no hoods, the area heated up quite hot.