Pros (+) Check in was a breeze, the room was adequate and the price was unbeatable.
3 stars
Inn at Monticello
Photos of Inn at Monticello
Overview
Hotel with free parking, near Monticello Casino and Raceway This hotel features concierge services, a 24-hour front desk, and free newspapers. Free WiFi in public areas and free self parking are also provided. Inn at Monticello offers 47 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs. This Monticello hotel provides complimentary wireless Internet access. Microwaves and refrigerators can be requested. Housekeeping is provided daily.
Latest deals for Inn at Monticello
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Inn at Monticello
- Room service
- Free Wi-Fi
- Flat-screen TV
- Free toiletries
- Parking
- Pets allowed on request. Charges may apply.
- Hairdryer
- Casino
- 24hr front desk
- Hot tub
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Adapted bath
- Designated smoking area
Basics
- Free Wi-Fi
- Air-conditioned
- Free toiletries
Bathroom
- Bathtub
- Hairdryer
Dining
- Microwave
- Refrigerator
Health and safety
- Cleaning products
- Daily housekeeping
Services and conveniences
- Room service
- 24hr front desk
Pool and spa
- Hot tub
Parking and transportation
- Parking
Media and entertainment
- Flat-screen TV
Workspace
- Desk
Things to do
- Casino
Reviews of Inn at Monticello
3.7
Poor
555 verified ratings
Wonderful
48
Very good
20
Good
38
Okay
17
Fair
51
Mediocre
56
Poor
325
Summary of reviews
Guests say
Guests overwhelmingly criticized the hotel for its lack of cleanliness, with many rooms described as dirty and poorly maintained. Service issues were also a common complaint, with guests experiencing unhelpful staff and problems with reservations. While some appreciated the low prices and convenient location, the overall sentiment was negative, with many stating they would not return.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
3.9 out of 10
25 reviews
4.9 out of 10
3 reviews
All reviews
Pros (+) The pressure in the shower was literally the only redeeming quality.
Cons (-) Room still had trash from previous occupant, found door wide open on my second day there with no maid or staff anywhere to be seen, exposed outlet that sparked if plugged into, ceiling tiles falling apart, toilet rocked back and forth, constant children running up and down the walkway screaming and slamming doors at all hours of the night & day, I could go on.
Cons (-) Upon arrival I was told that they couldn't find my reservation because their system was down, and I later heard from another guest there that the "system was down" every single time that the guest called to attempt to reconfirm her reservation. The woman who manages the place was apparently never taught simple manners or words like "please" and "thank you," and upon handing me the room key she cur...
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Pros (+) I liked the price compared to the other lodges in the area which can be double. It is motel style so you can park right in front of your room. For only a night or two for sleeping purposes only it's fine.
Cons (-) The room was dated and the bathroom was not very clean. The "jacuzzi" tub/shower was weird.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the Inn at Monticello?
The high season at the Inn at Monticello is in September, while the low season is in December.
How is the quality of the beds at the Inn at Monticello?
Many guests have found the beds at the Inn at Monticello to be comfortable.
Is parking available at the Inn at Monticello?
Yes, the Inn at Monticello offers free parking for guests.
What can guests expect from the food quality at the Inn at Monticello?
The Inn at Monticello does not offer a continental breakfast, and some guests have expressed concerns about the cleanliness and quality of the food.
How is the cleanliness and customer service at the Inn at Monticello?
While some guests have had positive experiences with the staff and services, others have reported cleanliness issues and concerns about the professionalism of the staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Avoid Rooms on the Second Floor
Several guests reported encountering suspicious individuals and a strong smell of smoke on the second floor, so it may be best to request a room on a different floor.
Be Cautious of the Surrounding Area
Some guests mentioned feeling uncomfortable due to the presence of sketchy individuals and the smell of marijuana and alcohol in the vicinity of the hotel.
Check Room Conditions Upon Arrival
Given reports of dirty rooms and issues with cleanliness, it's advisable to thoroughly inspect the room upon arrival and request a change if necessary.
Consider Alternative Accommodations for Safety
Guests who felt unsafe or uncomfortable due to the condition of the hotel opted to find alternative accommodation, prioritizing their safety and peace of mind.
Verify Amenities and Services
Some guests experienced discrepancies between the listed amenities and the actual provision, such as the absence of a continental breakfast and missing room amenities. It's recommended to verify the available services before booking.
Request a Room Change if Necessary
Several guests reported issues with their initial rooms, such as a strong smell of smoke or unclean conditions. Requesting a room change may lead to a more satisfactory stay.
Be Mindful of Noise Levels
As some guests mentioned encountering noise disturbances, it may be beneficial to inquire about the noise levels and request a quieter room if needed.
Prioritize Safety and Comfort
Guests who encountered cleanliness and safety issues prioritized their well-being by seeking alternative accommodation, emphasizing the importance of a safe and comfortable environment.
Verify the Hotel's Smoking Policy
Some guests experienced discomfort due to the smell of smoke in non-smoking rooms, highlighting the importance of confirming the hotel's adherence to its smoking policy.
Consider the Hotel's Signage
Due to reports of the hotel sign being obscured, guests may benefit from being extra vigilant when locating the property, especially if arriving at night.
Location
392 Broadway, Monticello, NY 12701
What's nearby
- St. John's Episcopal Church and Rectory353 yd
- Monticello Casino and Raceway1.8 mi
- Holiday Mountain Ski & Fun3.9 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:30 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Inn at Monticello
Low season | July |
|---|---|
High season | August |
Average price (weeknight) | $96 |
Average price (weekend night) | $90 |
When to book a room at Inn at Monticello
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in MonticelloGood to know
Value for money | 4.0 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | New Windsor Stewart |
Distance to airport | 31.9 mi |
Everything you need to know for your stay in Monticello
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