Pros: The only redeeming thing about our stay was the staff. They were all pleasant and helpful even though the resort is clearly run without enough people: when your waitress is the hostess, buser, food runner, server and cashier for the entire restaurant...hire someone else. It's unfair to her and the guests.
Cons: Rooms: awful, dirty, squashed spiders on the ceiling, loud heater, furniture in serious need of updates
Wifi: don't advertise it if you don't have it
Restaurant: sub-par food (we were both sick after dinner)
"View": booked 2 months in advance, requested a room with a view(apparently of the parking lot)
Check-in: couldn't find my booking, then overcharged my card after assuring me they wouldn't charge it until we cleared it up
Pros: The resort is approximately half way up Mt. Charleston (perfect location). Beautiful scenery of the mountains from our 3rd floor balcony and the resort had a mountain resort feeling. Close to all of the hiking trails.
Cons: Fairly expensive to dine or purchase food items for your hike. Dinner and breakfast were mediocre at best! WiFi didn't work in or around the room and when I complained about paying the resort fee without internet, I was told the resort fee also helps pay for the grounds...isn't that what the room cost is for? 3rd floor has vaulted ceilings and for anyone 5'11" or taller, watch your head! Had a good time, likely won't stay there again.
This charming log-built hotel, nestled in Kyle Canyon, is atmospherically a world away from the buzz of Las Vegasa 30-minute drive from downtown. The Resort on Mount Charleston features the Cut Above Restaurant, offering full-service breakfast, lunch and dinner dining along with its specialty drink menu. Looking for something lighter, try the bistro which features coffee & snacks, as well as a large outdoor patio.Perfect for those in need of time away from the normal routine, couples looking for a romantic getaway or for the outdoor enthusiast, The Resort on Mount Charleston is conveniently located near numerous hiking and mountain bike trails, as well as the Las Vegas Ski and Snowboard Resort. The Resort on Mount Charleston also offers a full-service event planner perfect for organizing a picture perfect wedding, family reunions, corporate strategy session or community meeting.