Mount Jackson Hotels

No surprises. As expected.

Wi-Fi was a bit slower than would have liked.

The hotel was clean and comfortable and had an adequate pool(needs some work). Having a fridge, microwave, and coffee maker helped us save more money. If you are budget conscious this hotel is great!

A little close to the highway but we weren't bothered by any noise.

Clean, Staff Polite, Very Good Breakfast

It was VERY CLEAN, looked and felt brand new.Freshly popped pop corn and lemon water in lobby.Breakfast area was very clean and kept clean all the time.Well stocked breakfast.Very polite staff at the front desk & dining rm.Near restaurants, stores & hwys.

The only thing I didn't like was the winding,narrow road to get to the hotel from Luray Caverns. It took us longer than expected (about 1 hr; we were told by staff over the phone, about 40 minutes). Once we got to the hotel everything was perfect.

Surprisingly very nice. Pleasant rooms felt very comfortable. Free breakfast was much more than I expected. Loved that pancake maker. Will make it a point to stay at one of these hotels again.

Nothing to complain about.

Staff was very friendly and helpful

Room was dirty ~ bathroom was dirty~ other guest were very load late at night

The lady at the front desk was very sweet and helpful.

The wall paper was falling down. The shower curtain had mold. Our room smelled I had to go buy air freshener.

pool not open and it was over 90 degrees. Johnny appleseed restaurant was horrible. Food was cold and had no flavor and extremely expensive.

Friendly staff and convenient restaurant.

Room had broken AC. I was moved to another room that was comfortable.

The rooms had been recently updated to a nice color scheme. And the beds are *very* firm if you like that.

I had already paid online and after being on the road all day, I just wanted to get in and go to bed. The staff was polite, but it took almost 15 min just to get things in order and get a room key. I was the only one in there. The rooms, although recently redone, weren't in the greatest shape. There were areas where wall mounted things had either bed removed or ripped out with no attempt of repairing the dry wall. Wall mounted clothing rack was hanging on by screws half ripped from the wall. Picture hooks remained tacked to the walls where pictures no longer hung. Frankly, I was glad to have stayed in the winter after seeing the fly swatter hanging from the back of the door.

It's clean and welcoming. The beds are comfortable and the rooms are large and include a microwave and refrigerator which is convenient for traveling.

We got a room on the side of the highway which was pretty noisy and unfortunately we had a toilet that didn't flush :-( I'm sure we could have requested a different room but by we discovered both situations (the noise too difficult to fall asleep & the toilet not flushing) we had already unpacked and it was late so we just stayed put. When we mentioned the inconvenience of the toilet the next day, we weren't offered any adjustment to the bill or future discount on a stay.