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Rustic and Staff were friendly and helpful.Morning breakfast buffet was excellent. Cleanliness - base of toilets and ceiling fan dirty. Fan in window - dirty. Shower, fixtures and tub needed some cleaning as well.
The staff was very friendly and helpful. Some of the new additions were very nice.We loved the new bar and the new bartender Carol was very friendly and we loved talking to her.The restaurant was very good and the food was very tasty. We miss the lake and lake activities.It has dried up so it cannot be used. The location is still beautiful but lacks withoutthe lake.
The location was great and the bed was comfortable The shower head kept falling off the nozzle
Perfect location for a VT visit! It was VT Open House weekend so it was a bitnoisy but I understood that I probably would be.
Location was amazing, right in the middle of downtown Walls were thin so we could hear our next door neighbors while they were awake
Walk right out the front door and you are right in the middle of Main Street Blacksburg with the Virginia Tech campus right across the street. Evne though it was the last day of finals on my stay and all the kids were letting loose my hotel room was very quiet. Had no issues or problems.
Very Clean. Like new. Convenient
Surprisingly both times I needed to work with the front desk, the attendant was initially unavailable because they were outside on a "smoke break."
Unfortunately, the location was the best I can say for this hotel. When we first walked into the room, there was a musty odor. It remained there throughout our visit. Within the first hour, we saw 3 ants on the table and 2 on the bed. I will never stay at this hotel again.
My room was clean and updated. The front desk and other staff was very nice and helpful. They offer a good hot breakfest. The bed was hard and sleeping on it for four days made my back hurt making it hard for me to sleep.
Clean. Had a fridge and microwave. Some updated parts in the rooms All trash carts grouped by entrance on first floor looked junky
Very friendly staff. Clean and quiet. Good value.
Great front desk staff. Very clean room.
the desserts through room service were amazing breakfast seating should go past 10am on Sunday
Rooms were very clean and well-kept (I'm picky about this). Location is very convenient to the campus. Staff was very helpful as well. Not a deal-breaker, but the onsite breakfast options could be better. When we stayed breakfast ended at 930 am and we missed it because of an early meeting.
The staff was great. Room was comfortable and clean. Breakfast was very good -- much more than I expected. people in the room next to us had a yappy dog, and they apparently went out for the evening and left it in the room. Walls are pretty thin, because I could hear them talking when they got back -- very late.
Staff very friendly and accommodating. Breakfast EXCELLENT choices and variety. Great way to begin each day with breakfast included. Did use exercise room ... treadmill while watching tv. Bathroom floors were rather dirty.
The staff was friendly and accomating. They worked with us to correct any issues and went out of the way to make us feel welcome. At breakfast they were attentive and hands on. The breakfast itself was top notch and delicious. We were give a dirty room at check in. It smelled and the bed was not made. When we, quickly and apologetically, got into our new room there was no toilet paper and cobwebs in the corner.
Staff was very nice and the breakfast was good First room smelled of smoke even though it was a smoke free room. The staff found us another room which smelled better, but was very dusty. I noticed other guest standing in their doorway smoking in a smoke free room. That defeats the purpose of a smoke free room, the smell gets in the room from their clothing and by blowing back in the room. I hope y'all can fix this problem.
The staff was friendly.
The heating unit in the room was very loud and woke me up several times during the night. It sounded like someone was tapping on the window every time it started up and when it would shut off. The hotel room was very outdated and dark even with every light on.
I killed close to 10 roaches in the room.
I am extremely unhappy with Priceline. The hotel had a discount rate for ESS technology and when I called priceline the rep said the only way he could help me with that rate was to send him a link to the hotel that indicated the discount. After I contacted the hotel they do not list special rates for companies. I mentioned this to your rep he said he could not help me. The special rate wasxxx per night.
Great value for the price No
Everything - cleanliness, amenities, staff, room size/setup.. great stay. Somewhat limited supply of common drink choices at the lounge.
The only problem was we were right next to the elevators lots of noise coming and going.
My cousin and I visited Virginia Tech in June 2008. At that time, the Courtyard Marriott was only 8 months old. The facility is beautiful, spacious and clean, the beds were very comfortable, the pool and hot tub delightful after a day of sightseeing, and there were hot chocolate chip cookies at the check in desk! There is no continenal breakfast, but a breakfast buffet with numerous choices that was well worth the price. This is a no smoking motel, so that was pleasant, as there were no lingering smoke odors in the room, which sported rich cherry furniture, microwave and fridge. There was even an extra telephone in the bathroom! I would definitely stay there again, and recommend this establishment highly to anyone visiting Blacksburg and Virginia Tech.
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Hotel was ok Maid trying to clean the room at 830 on a Sunday morning. The day before the room was never made up at all
The hotel with the hot tub and pool without an extra charge was a bonus. The noise level outside the room from a party across the hall was distrubing.
Nice lobby. Priceline customers get low end rooms? Room too noisy & uncomfortably cold (regardless of thermostat). 1st key did not work & replacement had problems. Front desk did not always answer phone. High price for modest conditions & they charge for breakfast.
It had electricity and a television. Sometimes there was hot water in the shower. There was a roof. Hot water only worked sometimes. No HBO as advertised. Awfully tight parking lot. Insects in the room, even more than the spiders could eat. Potentially bedbugs as well. The bathroom was horrible. Housekeeping almost nonexistent. Not enough room here...
Location was easy to find. Very old motel. Cleanliness was sub-par, and maintenance was below average.