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Passenger van |
Standard |
Full-size |
Luxury |
Premium |
5 locations in Mystic
Filters
Reviews
2.0 Poor
Jul 2020
Pros:
Nothing10.0 Wonderful
Jun 2020
Pros:
Very friendly. Super easy.6.8 Okay
Jul 2019
Pros:
The Staff was friendly and helpful. The New London branch accomodated my pick-up on Sunday morning in Groton since the Groton branch was closed on Sunday.Cons:
The car had a faint odor of skunk. Better smelling cars would be good.10.0 Wonderful
Jun 2019
Pros:
The free ride back to the train station was particularly appreciated.Cons:
Nothing.2.0 Poor
Jan 2019
Cons:
Service was terrible. They staff was extremely rude. Car broke during our trip to New Hampshire. It was 7 degrees outside. We were over charged for damage to the vehicle that we did not cause. No communication. We were directly lied to by the staff. I would not recommend enterprise to anyone.8.0 Very good
Aug 2018
Pros:
pickup was good,friendly guy,didn't take longOne location in Mystic
2 locations in Mystic
Filters
Reviews
8.0 Very good
Jan 2024
5.2 Fair
Aug 2020
Pros:
The rental car was a perfect choice.Cons:
Dropping off of the vehicle was not what I have experienced with other rentals. The lady at the pick-up and drop off was not the most helpful at all. Could have assisted me in a better way and also when I called the 1-800 number agent could have been a better representative of your company. With out going into this further I probably will select a different company.8.0 Very good
Aug 2019
Pros:
Only one person on staff - she was on the phone when I came in but she helped me as soon as she got off.Cons:
One other staff person would have made the pick-up faster.10.0 Wonderful
Apr 2019
Pros:
Extremely pleasant experience!Cons:
Nothing10.0 Wonderful
Jul 2017
Pros:
we got a full size car and it had plenty of room for the four of us with all our luggage. it was clean and very roomy. check in and out was very easy and efficientOne location in Mystic
One location in Mystic
Filters
Reviews
2.0 Poor
Apr 2024
5.2 Fair
Sep 2017
Cons:
When I went to pick up the car the guy behind the front desk was more interested in watching tv and getting off early then helping me get the paperwork and car pick up( pick up was at 1700 and they are open till 1800)When I got the keys and was doing a walk around the clerk was already out the door and zooming off in his personal vehicle. The rental wasn't cleaned that well, there was trash and receipts from the previous driver. When I dropped the car off one of their people jumped in the rental and left before I could go over the car with them.2.0 Poor
Aug 2017
Pros:
nothingCons:
I made this car rental reservation weeks in advance. The morning I was supposed to pick up the car, Budget called me and said there will NOT be a car available.Pick-up location | Mystic |
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Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |