Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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10.0 "Excellent wellness & sports facilities."10.0 "
top-notch fitness area , thought 100%." -
9.4 "Awesome vibe."9.5 "95% thought, the
hotel was modern ." 10.0 "100% said it was astylish hotel ." -
9.3 "Terrific location."10.0 "
Good access to the airport , said 100%." 8.3 "City centre within easy reach , said 83%." 10.0 "100%liked the proximity to sightseeing ." -
9.1 "Excellent amenities."8.7 "87% thought the
building was wonderful ." -
9.0 "World class service."10.0 "100% found the
staff to be very friendly ." 10.0 "100% thought theservice was very professional ." -
6.9 "Rooms are ok."6.4 "
Beds were acceptable for 64%."
Overall Rating
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9.4 "Terrific location."
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9.2 "Awesome vibe."
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9.0 "World class service."10.0 "100% found the
staff to be very friendly ." -
8.0 "Generally very clean."8.7 "87% thought
it was clean ." 7.6 "76% saidrooms were clean ." -
7.1 "High comfort."
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6.9 "Rooms are ok."6.0 "
Beds were acceptable for 60%."
Overall Rating
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9.5 "Awesome vibe."9.6 "96% thought, the
hotel was modern ." -
9.4 "Terrific location."
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9.0 "World class service."
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8.6 "Breakfast is good."
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8.2 "Pool is good."
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6.7 "Rooms are ok."6.6 "
Beds were acceptable for 66%."
Overall Rating
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6.9 "Rooms are ok."
Recent reviews
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- Negative
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6.0review from
It was a new facility so everything was shiny and new. The lobby/lounge area was very open, airy and inviting. This is a great place for families with a great pool, walking trails,outdoor grills and picnic area. It was nice but not impressive for the money. The bed and sofa both were very uncomfortable. It was supposed to be a suite but it was the size of a regular room and they had some sort of curtain that was supposed to divide the sleeping area from the rest of the room.
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7.7review from
The breakfast was very good, lots of choices, but not open long enough, especially on the weekend. The hotel was comfortable. One staff member did not have any change at the front desk so went to his car to get his own quarters to break dollar bills for me. That was nice of him. The rooms were spacious, well organized, and laid out well. The housekeeping staff was not good. One day they never showed up even though I asked them to clean the room and let them know when I left so they could get into the room. Once I returned, no one was on staff to clean the room. The other days the staff just did not clean well. Left trash on the floor, did not take dirty linens. Never refilled my empty tissues or toilet paper until I asked for replacements. Also, one day there was an employee parked in a handicapped parking place all day with no signs of being handicapped nor did he have handicapped plates or placard. On the next day the hotel van was parked in a handicapped space all morning. There is only 4 handicapped spaces at this hotel. This should never happen. Not good water pressure in the shower. Sliding doors in bathroom were difficult to use.
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9.4review from
Home2 was a great hotel super close to airport but couldn't hear planes. Staff was super friendly and nice , rooms were very clean and we'll stocked ,I got a suite and it was a lot bigger than I expected, overall a great stay Only issue I had was there must have been a junior hockey tournament the weekend I stayed ,kids were everywhere and extremely loud and running up and down the hallways,but that's not the hotels fault it's the parents.
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8.2review from
The hotel was newer with all the standard features. Pocket doors in the bathroom are a bad idea. Pool is much colder than expected for a heated pool. They also over sold our suite we purchased, no compensation for the mistake.
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6.6review from
Hotel was very modern and clean. Breakfast hours were very short (6-9) and choices were limited. One of the cabinets was broken in the room. No maid service on the weekend without special request. Shower water pressure was almost non-existent. Overall, I was just not that impressed. I understand the hotel was green but it only seemed to be green as a mechanism for cost savings.
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9.4review from
Home2 was a great hotel super close to airport but couldn't hear planes. Staff was super friendly and nice , rooms were very clean and we'll stocked ,I got a suite and it was a lot bigger than I expected, overall a great stay Only issue I had was there must have been a junior hockey tournament the weekend I stayed ,kids were everywhere and extremely loud and running up and down the hallways,but that's not the hotels fault it's the parents.
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8.2review from
The hotel was newer with all the standard features. Pocket doors in the bathroom are a bad idea. Pool is much colder than expected for a heated pool. They also over sold our suite we purchased, no compensation for the mistake.
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7.7review from
The breakfast was very good, lots of choices, but not open long enough, especially on the weekend. The hotel was comfortable. One staff member did not have any change at the front desk so went to his car to get his own quarters to break dollar bills for me. That was nice of him. The rooms were spacious, well organized, and laid out well. The housekeeping staff was not good. One day they never showed up even though I asked them to clean the room and let them know when I left so they could get into the room. Once I returned, no one was on staff to clean the room. The other days the staff just did not clean well. Left trash on the floor, did not take dirty linens. Never refilled my empty tissues or toilet paper until I asked for replacements. Also, one day there was an employee parked in a handicapped parking place all day with no signs of being handicapped nor did he have handicapped plates or placard. On the next day the hotel van was parked in a handicapped space all morning. There is only 4 handicapped spaces at this hotel. This should never happen. Not good water pressure in the shower. Sliding doors in bathroom were difficult to use.
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6.6review from
Hotel was very modern and clean. Breakfast hours were very short (6-9) and choices were limited. One of the cabinets was broken in the room. No maid service on the weekend without special request. Shower water pressure was almost non-existent. Overall, I was just not that impressed. I understand the hotel was green but it only seemed to be green as a mechanism for cost savings.
