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2.0
I booked a vehicle on KAYAK for the same day. Got confirmation email etc. The rental company immediately called me and left a message on my home number - which I did not see until after I came to the rental desk. It essentially said that not only they do not have the vehicle class I needed - they had NO vehicles to rent. Makes one wonder how the reservation system and KAYAK work.Reviewed Mar 14 2022
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8.0
Pros:FriendlyCons:Get the smoke smell/air freshener smell out of the car as it was overwhelming and not pleasantReviewed Jun 22 2021
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10.0
Cons:PriceReviewed Jun 14 2021
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4.4
Pros:The car was in good conditionCons:When we arrived, we were told that they did not have a car for us and could not get one. They said we could wait around to see if someone else did not pick up their rental and we could have their car. After waiting for an hour, we were told that we would have to come back to the airport in the morning to pick up a car. Our hotel was over an hour away, so we asked if they would pay for us to stay in a hotel nearby. We were told "no", that we would have to come back at 11am the next day. After paying to get a ride to our hotel and back to the airport, they gave us a measly $35 credit for our trouble. I would ABSOLUTELY UNDER NO CIRCUMSTANCE rent a car from them again.Reviewed Sep 10 2020
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10.0
Pros:super friendly service, joined the Emerald club and got upgraded to a car I wound up loving, very easy returnReviewed Sep 17 2019
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