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4.0
Cons:The gas tank could have been filled rather than half empty and the license tans could have been legal. They expired two months back and I worried about being stopped the whole time for expired plates.Reviewed May 12 2021
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2.0
Pros:Vehicle was fine until it rained. Tires were bald and it was a danger on the roadCons:Replace the tires before someone is seriously hurtReviewed Feb 16 2019
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5.6
Bait and switchPros:Not muchCons:Lack of flexibility at pick up.Reviewed Sep 20 2018
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2.0
TerribleCons:They wouldn’t let me have the car bc my card I’d prepaid in full with was a MasterCard debit card (instead of a credit card), & also bc my return flight location didn’t match the location I was dropping off the rental car. The man a the counter said he couldn’t refund me, but gave me a 1-800 number to call instead. I spent about an hour on the phone during my vacation trying to get refunded. One time I was on hold for 20 minutes and the lady accidentally disconnected our phone call, so I had to call & go through the entire process again.A rental car company two counters over was more than happy to rent to me with my debit card & return flight that didn’t match the car drop off, with a price considerably less than Avis’s. I will never rent from Avis again.Reviewed Jul 31 2018
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10.0
Easy DropPros:Simple drop-off. Took less than 5 minutes. Drop-off was at airport.Cons:Nothing.Reviewed Aug 15 2017
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9.2
Excellent rental servicePros:The agent recognized the hatchback we had been assigned would be a tight squeeze with our car seat and luggage. she gave us complentary upgrade and sent us happily on our way!Cons:I did not like the previous passengerReviewed Jul 23 2017
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10.0
Pros:Great rate on the car that was exactly what I needed.Cons:Would have loved for it to have included EZPass access.Reviewed Sep 6 2016
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