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4.0
The car was excellent, clean and in good condition, however, on pick-up I was not familiar with some of its capabilities and there was no effort in trying to explain or even ask if I had any questions. Though I was given a form which, I assume, was to be filled out to report any vehicle damage before I drove off, I was not given the opportunity to inspect the car and add anything to the list before I was asked to sign and initial the form and the counterfoil was removed. I made sure I took multiple pictures to ensure that I had recorded and vehicle damage before I drove off. The vehicle was not checked on drop off and I probably would have to trust that this would be done fairly. Apart from the paperwork aspects of renting the car I was happy with the friendliness and courtesy especially of your rep on drop off.Reviewed Jun 3 2023
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8.0
They gave me a hybrid car but didn't know it was. When I went to start it... it didn't start the engine... It created confusion. A good briefing would have been required. ThanksReviewed Jun 2 2023
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10.0
Fine service. Cost too high.Reviewed May 30 2023
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10.0
Excellent car and staff. Quick check in and check out.Reviewed May 28 2023
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6.0
I had rented a car previously in Costa Rica and was able to wave the added protection as I am covered through other insurance and credit cards at national they would not let me so add an additional $15 a day to the priceReviewed May 27 2023
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10.0
Great service and dealing with Kathy Randle was awesome!!Reviewed May 26 2023
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10.0
The staff were so nice and it was so quick and easy to pick up and drop off the car!Reviewed May 23 2023
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10.0
They were fast and courteous and a pleasure to deal withReviewed May 22 2023
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2.0
Depois de esperar uma hora para pegar o carro a pessoa que estava me “ajudando” olhou e disse que não foi possível autorizar. Meus documentos são todos americanos pq vivo lá há mais de duas décadas. E ela não sabia o que fazer. Enfim, só havia feito à reserva pá a Localiza só tinha carro para depois de meio dia. Acabei que loquei com a Localiza e não tem comparação de profissionalismo.Reviewed May 21 2023
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10.0
Very good people working there Clean carsReviewed May 19 2023
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2.0
Airport locationReviewed May 18 2023
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10.0
Very helpful and friendly staff.Reviewed May 18 2023
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