Homewood Suites by Hilton New Braunfels

Some guests have mentioned that the beds were uncomfortable, while others found them to be comfortable and clean.

Yes, the hotel offers free parking and an EV charging station, making it convenient for guests with electric vehicles.

Guests have praised the great breakfast and friendly staff, while some mentioned that the breakfast choices were simple and not extensive.

Many guests have appreciated the clean facilities and large, comfortable rooms, while a few mentioned issues with cleanliness in specific areas like the hallway and elevators.

The high season is in June, and the low season is in December, so visitors can plan their stay accordingly based on their preferences and the hotel's availability.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

In case of any issues with the initial room, the staff has been accommodating in upgrading rooms to ensure a comfortable stay, as reported by guests.

If you have specific timing needs, it might be worth contacting the hotel in advance to arrange an early check-in, especially if you have special circumstances, as the staff has been reported to be accommodating in this regard.

The hotel's location offers easy access to multiple restaurants within walking distance, providing a variety of dining choices beyond the hotel's breakfast, as highlighted by several guests.

Some guests reported issues with specific rooms, such as a bad smell or uncomfortable beds. It might be beneficial to request a room away from potential sources of unpleasant odors and to check the bed's comfort upon arrival.

Guests have noted that rooms facing the fountain can be noisier, especially during events. If you prefer a quieter environment, it may be advisable to request a room away from potential sources of noise.

Some guests experienced issues with room amenities, such as malfunctioning air conditioning and lack of hot water. It's recommended to verify the functionality of these amenities upon check-in and promptly report any issues to the staff.

While some guests praised the breakfast and the staff in the breakfast area, others found the options limited. Consider exploring nearby dining options for a more varied breakfast experience.

Several guests mentioned a lack of housekeeping during their stay. If this service is important to you, it may be beneficial to inquire about the housekeeping schedule and any adjustments that can be made to accommodate your needs.

If any issues arise during your stay, it's advisable to communicate them to the staff promptly. Guests have reported that the staff was responsive to concerns and willing to address them to ensure a pleasant experience.