Would you like to save as your currency permanently or for this visit only?
nothing lack of service lack of amenities
Got to this "hotel" at 11:30pm. First I got keys to a room which they also used as storage. After complaining they gave me the keys to a second room. Both beds on the second room had hairs and dirt under the conforter. They told me it was one of the best rooms and if i wanted they could show me other "good rooms". I drove 5 minutes away and paid $25 extra a night and stayed in a Best Western that had free breakfast, a great location and was spotles. Lesson learned. Spend a little more but have a stay in a great place. Do yourself a favor and avoid this super 8.
The good- the staff definitely works hard. Courteous desk staff. Completely clean, no bugs or evidence of bugs, which is more than what I expected, updated, new-looking linens and decor. The TV has a reasonable channel range, and the bed isn't uncomfortable. Water was fine, hot water available and with decent pressure. We didn't eat at the breakfast provided, so I can't comment on it, but I can say that there is an IHOP pretty nearby. There was an odd smell in the room when we first walked in, sort of chemically, but nothing unbearable. I'd rather smell chemical than something sketchy, and soon we didn't notice it at all. There is some noise from the highway, and I don't know if the couple in the room above ours were over exuberant or the walls are just thin, but I was definitely kept up by their activities. There were some repair issues-the toilet was even but its seat was not because it was missing a piece. There were a few other minor repairs needed. The staff is trying, the hotel is clean and up to date, the price is reasonable, but I wouldn't want to stay here more than one night. I don't know that I'd stop in again. It wasn't bad, it just wasn't great.
Plenty of parking Rude. Lost my reservation. Bad area. Little service. Poor quality of room.
nothing my reservation was cancelled when i arrived to hotel so i had to look for another hotel.
Ground floor rooms Homeless people around the hotel; cigarette burns on the bed sheets; the bed sheets and pillows have 'Property of Memorial Hospital, Martinsville, VA'; room was supposed to be non-smoking but the room wreaked of smoke; low flow showers
Absolutely nothing. The picture on the website was not an accurate indication of the accommodations. We did not stay the night, and checked into another hotel.
location to downtown it did not provide all of the amenities described online
NOT A BLESSED THING!!!!!!! The entire experience was awful to put it mildly. The room stunk terribly, the light fixture between the beds was broken, it shorted out on me when I tried to light it. That is just to start. I have pics of how bad it was. In short, we hated everything!!!
Nothing Very bad neighborhood, we kept an eye on our car all night, people going talking all night, we could hear everything. Wi-Fi does not work, filthy room, door handle broken for the bathroom.
He was nice to change room We got robbed not a good place to stay there really bad environment
Nothing, I left. The owner was rude and demanded I hand over $90 "pet fee" for leaving my 3 dogs in the car. I was informed that the pet policy was to charge $15 PER PET PER NIGHT, even if they never set foot in the room!!! Not only is this pet fee higher than most motels, but nowhere does anyone charge for dogs that are kept in the guest's CAR overnight and never enter the room. UNBELIEVABLE. I always pick up after my dogs, and make every effort to keep the grounds clean.