Pros (+) Great location, quiet neighborhood but close enough toFrench Quarter and Bourbon St. Great facilities and clean as well as friendly staff.
4 stars
Intercontinental New Orleans
444 Saint Charles Avenue, New Orleans, LA 70130, United States
New Orleans, LA
See location+1 800 863 7818Photos of Intercontinental New Orleans
Overview
The upscale InterContinental New Orleans hotel is perfect for business and leisure travelers seeking a refined, comfortable, quality stay near the Central Business District of New Orleans. It is nearby numerous popular attractions, including the revered French Quarter, and the Mercedes-Benz Superdome.
Ornately decorated rooms and suites offer a quality experience combined with ultimate comfort. Guests can choose between queen, king, double, accessible, and premium suites. All rooms come equipped with unlimited high-speed WiFi, flat-screen televisions, a workspace, a minibar, a coffee maker, air-conditioning, plush bedding, crisp linens, signature mattresses, and custom bath products. Larger suites add wet bars, sofa-beds, spacious living areas, and private balconies. Room service and laundry service are available. All rooms are kid friendly and pet-friendly.
Business travelers can utilize the eight meeting rooms, which boast enough space for a conference, corporate events, and social gatherings. Guests can enjoy the large outdoor pool, complete with a charming sundeck and lounge chairs. A 24/7 fitness center is fully equipped with cardio machines, free weights, and other exercise equipment. Complimentary high-speed WiFi is available throughout the hotel grounds. Paid parking is available onsite.
The onsite restaurant serves American classics for breakfast, lunch, and dinner in a casual setting. A high-end Cajun-Creole restaurant, Trenasse, serves Cajun-Creole fare with a modern twist in an elegant setting. The onsite bar offers gourmet cocktails, fine wines, and a unique selection of beers.
Latest deals for Intercontinental New Orleans
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Intercontinental New Orleans
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Private entrance
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
General
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Cooking classes
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kid-friendly buffet
Outdoor
- Balcony
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Intercontinental New Orleans
8.4
Very good
1616 verified ratings
Wonderful
889
Very good
252
Good
180
Okay
84
Fair
72
Mediocre
53
Poor
86
Summary of reviews
Guests say
Guests appreciated the hotel's fantastic location, being close to attractions yet away from the hustle and bustle. However, many reviews highlighted significant concerns regarding cleanliness, with reports of unclean rooms and poor service experiences, particularly with room service. The staff was noted as friendly, but issues with accountability and maintenance were prevalent.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.4 out of 10
34 reviews
9.1 out of 10
5 reviews
All reviews
Pros (+) The hotel concierge George and Richard were most helpful!
Pros (+) Hotel was clean and close to everything. Across the street from Luke. Great Oysters 1/2 price Happy Hour 3-5
Pros (+) I loved everything about this hotel. Extremely close to everything and the staff was excellent
Pros (+) Beautiful hotel with extremely close beds and quiet area
Cons (-) Not exactly in the French quarter but definitely close
Pros (+) We were upgraded as Ambassador members, and the suite was lovely, and ever better than a certain other nearby favorite 5 star hotel in NO. Staff was welcoming and the bedding and bathroom superb. We also like the self parking in the adjacent Pan American parking garage--a NO bargain.
Cons (-) Intercontinental is supposed to be IHG's flagship hotel. During my stay I killed three spiders in the bed. The duvet cover was torn and tattered in multiple places. The carpets were not vacuumed. Someone else's dry-cleaning tags were left on the floor (2). The drinking glass in the bathroom had dried toothpaste stains from someone previously before me. For three days in a row I turned the same dri...
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Pros (+) The hotel is newly renovated and totally updated and modern from its previously 80s styling. I have stayed at this hotel many times over the years and it was nice before but amazing now. Try a balcony room and go down to one of the bars for a signature New Orleans cocktail. It's 2 blocks from Canal and 3 blocks from Famous Bourbon Street. It's also perfectly located for catching games and events a...
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Pros (+) We really loved the room bed and service.
Cons (-) The pool was small and dark no sunlight and it was a outside pool that had freezing water. The restaurant connected to the hotel was ok but some of the waitress were really rude and slow we saw 5 family leave during our wait for our drinks. Meanwhile when we got the menus we didn't see anything we wanted so we told the waitress we needed the check. She left and never came back! We had to track her...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the main amenities offered in the rooms?
The rooms offer unlimited high-speed WiFi, flat-screen televisions, a workspace, a minibar, a coffee maker, air-conditioning, plush bedding, crisp linens, signature mattresses, and custom bath products. Larger suites add wet bars, sofa-beds, spacious living areas, and private balconies.
What are the nearby attractions to the hotel?
The hotel is nearby numerous popular attractions, including the revered French Quarter, the Mercedes-Benz Superdome, Audubon Butterfly Garden and Insectarium, New Orleans Musical Legends Park, and the National WWII Museum.
What are guests saying about the hotel's cleanliness?
Guests have praised the hotel for being very clean and close to everything. However, some guests have mentioned that the room was old and dirty.
What are the common concerns about parking at the hotel?
Some guests have expressed concerns about the expensive parking for hotel guests and the need for better explanations about parking before arrival.
What can guests expect from the onsite restaurant?
The onsite restaurant serves American classics for breakfast, lunch, and dinner in a casual setting. Additionally, there is a high-end Cajun-Creole restaurant, Trenasse, serving Cajun-Creole fare with a modern twist in an elegant setting.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on Higher Floors
Request a room on a higher floor to enjoy natural light and better views, as lower floors may lack natural light.
Consider Parking Alternatives
Explore nearby parking options as onsite parking can be expensive, and guests have reported additional unexpected fees.
Check Room Amenities
Ensure that your room includes a mini-fridge and microwave if needed, as some rooms may not be equipped with these amenities.
Explore Nearby Attractions
Take advantage of the hotel's central location, allowing easy access to the French Quarter, museums, and other popular attractions within walking distance.
Inquire About Room Service Hours
Check the hours of room service in advance to avoid any inconvenience, as some guests wished for clearer information on service availability.
Be Mindful of Surroundings
While the hotel is centrally located, some guests noted that the immediate vicinity may not feel as safe, especially compared to other Intercontinental hotels.
Consider Parking Instructions
If using the parking garage next door, clarify payment procedures beforehand, as some guests found the process confusing.
Request Clearer Information on Additional Fees
Seek clarity on any potential additional fees to avoid unexpected charges, as some guests reported unexplained charges post-checkout.
Verify Room Facilities
Double-check room facilities, such as a mini-fridge, to ensure they meet your needs, as some guests found the absence of certain amenities inconvenient.
Enjoy the Onsite Restaurants
Make the most of the onsite dining options, particularly the Cajun-Creole restaurant, which received positive feedback for its food and ambiance.
Location
444 Saint Charles Avenue, New Orleans, LA 70130
What's nearby
- Place St. Charles223 yd
- Saenger Theatre0.5 mi
- Robert E. Lee Monument0.5 mi
- Historic New Orleans Collection0.5 mi
- Jackson Square0.6 mi
- Bourbon Street0.7 mi
- New Orleans Morial Convention Center0.7 mi
- Caesars Superdome0.7 mi
- New Orleans Mint1 mi
- French Market1.1 mi
- Frenchmen Street1.1 mi
- Mardi Gras World1.2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Intercontinental New Orleans
Low season | June |
|---|---|
High season | February |
Average price (weeknight) | $170 |
Average price (weekend night) | $160 |
When to book a room at Intercontinental New Orleans
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Intercontinental New Orleans
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See most recommended stays in New OrleansGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | New Orleans Louis Armstrong |
Distance to airport | 11.5 mi |
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