Good to know
Value for money
Distance to city center
|New York John F Kennedy Intl|
Distance to airport
|"Staff were all super friendly!"||(in 209 reviews)|
|"Nicely maintained and good location"||(in 203 reviews)|
|"Super quiet for New York City!"||(in 18 reviews)|
|"Don’t get the king deluxe rooms."||(in 10 reviews)|
|"Room small and cramped"||(in 164 reviews)|
|"No free coffee in the rooms"||(in 24 reviews)|
Time of year
Show reviews that mention
|comfortable bed||in 346 reviews|
|empire state building||in 27 reviews|
|free coffee||in 71 reviews|
|friendly staff||in 468 reviews|
|great location||in 539 reviews|
|hotel is very nice||in 279 reviews|
|king deluxe||in 104 reviews|
|little bit||in 77 reviews|
|new york||in 42 reviews|
|penn station||in 48 reviews|
|rooftop bar||in 163 reviews|
|room was small||in 761 reviews|
|street noise||in 61 reviews|
|times square||in 42 reviews|
|view of the empire state||in 104 reviews|
Quiet. Great staff!
Comfortable Beds cozy atmosphere
I had to wait 1 hour to check in because my room wasn’t ready. After I got approved for an early check in, I then had to wait outside because the lobby sitting area was closed. I will not return ever.
The reception charge for the late check out fee for 100 dollars at the counter. We notified front desk we need more time to check out from our room and front desk never told us that there will be check out fee for 100 dollars. We regret to stay at HGU. My husband working in hospital for the whole week and need more time to stay out with the family because of the Corona virus. But anyway it was mistake to stay at HGU. We usually stay at Starwood property who let us to have a little bit more time to check out without 100 dollars fee. There was another extra charge from the room we didn't know about. We didn't use minibar at all because we have our own snack. So far I was disappointed to stay at this property. There are additional charges we didn't know about.
With a stay at HGU New York, you'll be centrally located in New York, within a 10-minute walk of Empire State Building and Madison Square Park. Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services.
based on 1,442 reviews
Value for money
Policies vary by room type and provider.
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Most Popular Landmarks
- Empire State Building 373 yd
- Bryant Park 0.5 mi
- New York Public Library 0.5 mi
- Grand Central Terminal 0.5 mi
- Times Square 0.9 mi
- Rockefeller Center 0.9 mi