Guest reviews
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Overall Rating
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9.5 "Internet works perfectly."9.3 "93% said the
wifi quality was great ." 10.0 "100% thought it was agreat value ." -
9.4 "Terrific location."9.3 "93%
liked the proximity to sightseeing ." 9.8 "Near to public transport , according to 98%." 9.1 "91%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 8.0 "City centre within easy reach , said 80%." 8.9 "89% thought it waseasy to get to the train station ." -
9.3 "Incredible bar."
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9.1 "Food is to die for."7.9 "79% were
happy with the price ." 9.7 "97%enjoyed the snacks that were offered." 9.7 "Yummy desserts , said 97%." 9.4 "Beef and steak dishes were excellent , according to 94%." -
8.3 "Great service."8.8 "88% found the
staff to be very friendly ." 7.2 "72% said thereception staff was great ." 8.7 "87% thought theservice was very professional ." 10.0 "100% wereimpressed by the laundry service ." -
6.0 "Pool is mediocre."
Overall Rating
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9.6 "Internet works perfectly."9.4 "94% said the
wifi quality was great ." 10.0 "100% thought it was agreat value ." -
9.3 "Incredible bar."
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9.2 "Terrific location."9.3 "93%
liked the proximity to sightseeing ." 9.8 "Near to public transport , according to 98%." 9.0 "90%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 7.7 "City centre within easy reach , said 77%." -
9.1 "Food is to die for."9.7 "97%
enjoyed the snacks that were offered." 7.9 "79% werehappy with the price ." 9.7 "Yummy desserts , said 97%." -
8.2 "Amenities are good."8.5 "85% thought the
building was wonderful ." 10.0 "100%loved the terrace ." 8.4 "84%enjoyed the lobby entrance ." -
6.8 "Rooms are ok."5.7 "
Beds were acceptable for 57%." 6.4 "Only 64% thought thefurniture was functional ." -
6.7 "Breakfast is mediocre."
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4.7 "Not very comfortable."4.5 "55% said
rooms were small ."
Overall Rating
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9.2 "Terrific location."9.7 "
Near to public transport , according to 97%." 9.1 "91%liked the proximity to sightseeing ." -
8.8 "Food is delicious."7.9 "79% were
happy with the price ." 9.6 "96%enjoyed the snacks that were offered." -
8.1 "Great service."9.1 "91% found the
staff to be very friendly ." 8.7 "87% thought theservice was very professional ." -
8.0 "Good value."7.9 "79% were
happy with the price ." -
7.8 "Good amenities."8.5 "85% thought the
building was wonderful ." 10.0 "100%loved the terrace ." -
6.2 "Rooms are ok."6.0 "
Beds were acceptable for 60%." 7.0 "70% saidrooms were clean ." 6.3 "Only 63% thought thefurniture was functional ."
Overall Rating
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9.4 "Terrific location."
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9.4 "Internet works perfectly."9.2 "92% said the
wifi quality was great ." -
9.2 "Food is to die for."
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8.5 "Good value."
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8.2 "Great service."9.0 "90% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ."
Overall Rating
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9.6 "Terrific location."9.8 "
Near to public transport , according to 98%." -
9.6 "Internet works perfectly."9.4 "94% said the
wifi quality was great ." -
9.0 "Food is to die for."
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8.4 "Good value."
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7.6 "Good breakfast."
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6.2 "Rooms are ok."5.9 "
Beds were acceptable for 59%." 5.9 "59% thought theminibar was ok ." -
4.7 "Not very comfortable."4.3 "57% said
rooms were small ." 2.4 "Air conditioning was criticized by 76%."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.5review from
Location and value were superb! Nothing
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8.2review from
Ice cold filtered water and plastic bottles to fill, free of charge, on every floor - a lovely amenity in NYC in July. Room was luxe and comfortable, affordable by NYC standards, but there are signs that maintenance is being deferred - poorly patched ceilings and window seals, sluggish drains, housekeeping giving the once-over instead of a real cleaning. This was our second stay, but it was nicer last year. I hope it will be back on the upswing again next year! Better housekeeping and maintenance required - it's far from filthy and broken-down, but as an experienced traveler, I can see signs that things are being given a lick and a promise instead of the required cleaning and maintenance. My son's white socks were BLACK on the soles from walking around the carpeted room.
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10.0review from
clean well appointed room with great view and great price
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9.1review from
Great price and good view from the 17th floor
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6.2review from
Great view of the World Trade Center. Restaurant food was good. Breakfast options were limited and exactly the same everyday
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6.2review from
The convenient location next to 911 Memorial Museum and great view from rootop. Old and outdated, worn out pillows, sheets, and ammenitis.
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8.8review from
I liked the value of this hotel, as finding a decent hotel at an affordable rate is difficult in Manhattan. The room was small but efficiently laid out. On the 20th floor in the restaurant, one can get a great view of the 9/11 Memorial from atop. Breakfast is not included in stay, so beware as the breakfast buffet and a cup of tea came out to $24. Since New York is full of great restaurants and places to grab brunch, I always prefer to grab a tasty bite elsewhere.
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10.0review from
that we had to leave
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9.4review from
Style and cleanliness of hotel good. Room is small, but not unreasonably so. Construction around the site made access less trhan ideal.
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8.8review from
Overall, our stay was short but sweet- the view from the restaurant is amazing, which can only be beat by the sun terrace! Absolutely breathtaking
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10.0review from
The location, the amenities, the staff, and the rate ... everything about this hotel was spectacular. I suggest everyone at least take a look at the restaurant that overlooks the 9/11 memorial and the rooftop deck. The staff at 10pm and at 10am were bubbly and personable but most importantly, they were extremely helpful. I can't say enough nice things about this property. The only negative that I could possibly mention is the water pressure wasn't as strong as I like. Other than that, everything was wonderful.
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10.0review from
LOCATION!
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8.5review from
Location and value were superb! Nothing
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8.2review from
Ice cold filtered water and plastic bottles to fill, free of charge, on every floor - a lovely amenity in NYC in July. Room was luxe and comfortable, affordable by NYC standards, but there are signs that maintenance is being deferred - poorly patched ceilings and window seals, sluggish drains, housekeeping giving the once-over instead of a real cleaning. This was our second stay, but it was nicer last year. I hope it will be back on the upswing again next year! Better housekeeping and maintenance required - it's far from filthy and broken-down, but as an experienced traveler, I can see signs that things are being given a lick and a promise instead of the required cleaning and maintenance. My son's white socks were BLACK on the soles from walking around the carpeted room.
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10.0review from
clean well appointed room with great view and great price
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9.1review from
Great price and good view from the 17th floor
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8.8review from
I liked the value of this hotel, as finding a decent hotel at an affordable rate is difficult in Manhattan. The room was small but efficiently laid out. On the 20th floor in the restaurant, one can get a great view of the 9/11 Memorial from atop. Breakfast is not included in stay, so beware as the breakfast buffet and a cup of tea came out to $24. Since New York is full of great restaurants and places to grab brunch, I always prefer to grab a tasty bite elsewhere.
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10.0review from
that we had to leave
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9.4review from
Style and cleanliness of hotel good. Room is small, but not unreasonably so. Construction around the site made access less trhan ideal.
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8.8review from
Overall, our stay was short but sweet- the view from the restaurant is amazing, which can only be beat by the sun terrace! Absolutely breathtaking
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10.0review from
The location, the amenities, the staff, and the rate ... everything about this hotel was spectacular. I suggest everyone at least take a look at the restaurant that overlooks the 9/11 memorial and the rooftop deck. The staff at 10pm and at 10am were bubbly and personable but most importantly, they were extremely helpful. I can't say enough nice things about this property. The only negative that I could possibly mention is the water pressure wasn't as strong as I like. Other than that, everything was wonderful.
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10.0review from
LOCATION!
