Guest reviews
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All Reviews
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Overall Rating
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9.3 "Terrific location."9.9 "
Near to public transport , according to 99%." 10.0 "100%liked the proximity to shopping ." 9.1 "91%liked the proximity to sightseeing ." 9.5 "95%enjoyed the restaurants & bars nearby ." -
9.2 "World class service."9.7 "97% found the
staff to be very friendly ." 8.4 "84% said thereception staff was great ." 9.8 "98% thought theservice was very professional ." 7.0 "70% werehappy with the room service ." 10.0 "Lovely bar service , according to 100%." 8.0 "80% found therestaurant service to be one of the best ." -
6.9 "Internet is average."
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5.8 "Breakfast is mediocre."6.3 "
Breakfast prices were ok , according to 63%." -
5.5 "Rooms are ok."5.7 "For only 57%, the
bathroom was ok ." 6.2 "Only 62% thought theshower was ok ." -
4.9 "Not very comfortable."2.9 "71% said
rooms were small ." 2.2 "78% thought it wastoo noisy ." 1.4 "Air conditioning was criticized by 86%." 3.2 "68%criticized the small bathroom ." -
4.2 "Vibe wasn't good."3.4 "66%
criticized the unstylish hotel ." 2.1 "For 79%, thelobby entrance was sub-standard ." 2.5 "75%criticized the plain hotel ." -
1.4 "Disappointing wellness & sports facilities."0.8 "92%
didn't like the fitness area ."
Overall Rating
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9.5 "Terrific location."9.9 "
Near to public transport , according to 99%." 9.3 "93%liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 9.6 "96%enjoyed the restaurants & bars nearby ." -
9.2 "World class service."9.7 "97% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." 9.8 "98% thought theservice was very professional ." 8.0 "80% found therestaurant service to be one of the best ." -
5.6 "Rooms are ok."5.3 "For only 53%, the
bathroom was ok ." -
5.4 "Breakfast is mediocre."
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5.1 "Average comfort."
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4.5 "Vibe wasn't good."3.6 "64%
criticized the unstylish hotel ."
Overall Rating
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9.2 "Terrific location."9.9 "
Near to public transport , according to 99%." 10.0 "100%liked the proximity to shopping ." -
8.8 "Great service."9.7 "97% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." 9.8 "98% thought theservice was very professional ." -
6.6 "Bar is ok."
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5.9 "Breakfast is mediocre."
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5.0 "Rooms are ok."2.5 "75% said
rooms were small ." 1.3 "Air conditioning was criticized by 87%." -
4.3 "Vibe wasn't good."3.6 "64%
criticized the unstylish hotel ." -
4.1 "Not very comfortable."2.0 "80% thought it was
too noisy ." 2.5 "75% saidrooms were small ." 1.3 "Air conditioning was criticized by 87%."
Overall Rating
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9.4 "Terrific location."
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9.2 "World class service."9.7 "97% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." -
6.7 "Food is average."
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5.9 "Rooms are ok."
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4.8 "Not very comfortable."
Overall Rating
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9.3 "Terrific location."9.9 "
Near to public transport , according to 99%." -
9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 7.7 "77% said thereception staff was great ." -
7.1 "Internet works."
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5.4 "Rooms are ok."5.8 "For only 58%, the
bathroom was ok ." 6.4 "Only 64% thought theshower was ok ." -
4.9 "Not very comfortable."2.8 "72% said
rooms were small ." 2.3 "77% thought it wastoo noisy ." -
4.5 "Vibe wasn't good."3.7 "63%
criticized the unstylish hotel ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.2review from
The staff was amazing! They all deserve a raise! Location was great! The room was WAY too small and smelled of mold. The lobby bathroom was down in some disgusting basement and there was construction going on right next door.
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8.8review from
The front desk staff were extremely helpful, courteous and friendly. It is rare that you can go to a hotel and find a entire front desk staff everyday and all shifts genuinely sincere in making every effort to make you have a wonderful stay. From the manager to the staff I cannot compliment the staff enough.
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5.3review from
Bathroom was really good. Liked the complimentary water Location could have been a bit more central....There could be more division between the entrance & the outside seating
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7.3review from
Very friendly and helpful staff. Location was fantastic. Value for money was not great - but probably in line with the cost of hotels in NYC.
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6.7review from
Everything fine, great location & staff!! - No Minibar. Telephone rates too high for domestic US calls.
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8.0review from
that staff was extremely friendly and helpful and made our stay very pleasent. Free wi-fi came in very useful too
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8.0review from
I really loved the staff and location. I will stay here again
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6.8review from
Location was great, staff was friendly, room was quite comfortable. The accesses and the area of the vending machines and gym could be more appealing...
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5.6review from
the position of the hotel, and unlike many, an area to sit outside and perhaps have a coffee or read the papers.
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7.6review from
The location was really good, the bed was very confortable, excellent service, free starbucks coffee in the room and water.
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4.8review from
Bed, linens, very clean overall. Very clean and well appointed room, though facing a shaft with absolutely no natural light. Great bed and linens, but otherwise nothing special, and our room was extremely noisy. Having traveled from Europe, what we wanted was a good night's sleep. However, our room suffered from some serious noise pollution. While we were able to turn off our air conditioning, there was no way to shut off noise coming in from other parts of the hotel. NB this was not noise coming from the street, but noice from inside the hotel, main airc onditioning unit or similar - all in all very odd. I was not able to sleep, so albeit the surroundings being neat and fine in general, this was one of the worst hotel stays ever. We did ask to change rooms during the night, once we realized that sleep would be minimal despite the tired state we were at. However, the hotel was full. All the staff could do was to give us extra points towards a preferred guest account.
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7.2review from
Very nice Hotel, nice staff, i would go there again ;) Good location. Would have been good to have a refrigerator in the room ;)
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8.8review from
The front desk staff were extremely helpful, courteous and friendly. It is rare that you can go to a hotel and find a entire front desk staff everyday and all shifts genuinely sincere in making every effort to make you have a wonderful stay. From the manager to the staff I cannot compliment the staff enough.
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8.0review from
that staff was extremely friendly and helpful and made our stay very pleasent. Free wi-fi came in very useful too
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8.0review from
I really loved the staff and location. I will stay here again
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7.3review from
Very friendly and helpful staff. Location was fantastic. Value for money was not great - but probably in line with the cost of hotels in NYC.
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6.7review from
Everything fine, great location & staff!! - No Minibar. Telephone rates too high for domestic US calls.
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6.8review from
Location was great, staff was friendly, room was quite comfortable. The accesses and the area of the vending machines and gym could be more appealing...
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7.6review from
The location was really good, the bed was very confortable, excellent service, free starbucks coffee in the room and water.
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7.2review from
Very nice Hotel, nice staff, i would go there again ;) Good location. Would have been good to have a refrigerator in the room ;)
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6.2review from
The staff was amazing! They all deserve a raise! Location was great! The room was WAY too small and smelled of mold. The lobby bathroom was down in some disgusting basement and there was construction going on right next door.
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5.3review from
Bathroom was really good. Liked the complimentary water Location could have been a bit more central....There could be more division between the entrance & the outside seating
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5.6review from
the position of the hotel, and unlike many, an area to sit outside and perhaps have a coffee or read the papers.
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4.8review from
Bed, linens, very clean overall. Very clean and well appointed room, though facing a shaft with absolutely no natural light. Great bed and linens, but otherwise nothing special, and our room was extremely noisy. Having traveled from Europe, what we wanted was a good night's sleep. However, our room suffered from some serious noise pollution. While we were able to turn off our air conditioning, there was no way to shut off noise coming in from other parts of the hotel. NB this was not noise coming from the street, but noice from inside the hotel, main airc onditioning unit or similar - all in all very odd. I was not able to sleep, so albeit the surroundings being neat and fine in general, this was one of the worst hotel stays ever. We did ask to change rooms during the night, once we realized that sleep would be minimal despite the tired state we were at. However, the hotel was full. All the staff could do was to give us extra points towards a preferred guest account.
