Pros (+) It’s in a pretty good location, near to Soho.
Cons (-) The service is professional but cold. Bed was too soft.
Latest deals for Hotel Hugo
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Deals from
$195
•Cheapest rate per nightCompare prices for Superior room, Deluxe room and 40 more Hotel Hugo deals.
Superior room, bed type unknown
$195
nightly with fees
Superior room, 1 king bed
$233
nightly with fees
Superior room, bed type unknown
$366
nightly with fees
Superior room, bed type unknown
$415
nightly with fees
King room, 1 king bed
$466
nightly with fees
Superior room, bed type unknown
$474
nightly with fees
Deluxe room, bed type unknown
$519
nightly with fees
Standard room, bed type unknown
$583
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Amenities at Hotel Hugo
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Reviews of Hotel Hugo
8.0
Very good
1929 verified ratings
Wonderful
631
Very good
407
Good
369
Okay
196
Fair
154
Mediocre
70
Poor
103
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, with many highlighting its proximity to popular neighborhoods and attractions. The service was frequently described as friendly, helpful, and attentive, with several guests noting positive experiences with staff members who went out of their way to assist. Many reviewers appreciated the spaciousness of the rooms, especially considering the typical size in New York City. Comfortable beds and a pleasant atmosphere, including a popular rooftop bar, were also mentioned as highlights. While there were some negative comments about cleanliness, maintenance, and certain amenities, the overall sentiment was positive, with many guests expressing a willingness to return.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
8 out of 10
1090 reviews
8.2 out of 10
48 reviews
7.3 out of 10
26 reviews
7.9 out of 10
4 reviews
All reviews
Pros (+) Well designed pretty room Good coffee maker, newspapers Nice bed & linens
Cons (-) Inconsistent quality of housekeeping Shower head did not move Excessive minibar (took up way too much room in a small space)
Cons (-) construction next door
Pros (+) Location, value, roof top bar, rooms were good but small
Cons (-) Internet was horrible Construction noise was brutal Water running through pipes next to room made noise all day / night
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the beds at Hotel Hugo?
Guests have described the beds at Hotel Hugo as very comfortable and cozy, providing a good night's sleep in a trendy contemporary setting.
Is parking available at Hotel Hugo?
Hotel Hugo offers valet parking and an airport shuttle service for guests' convenience, ensuring easy access to transportation options.
How is the food quality at Hotel Hugo?
Guests have praised the hotel's rooftop bar for its incredible views and great drinks, as well as the excellent Cuban and Italian cuisine offered at the on-site restaurants.
What is the cleanliness like at Hotel Hugo?
Guests have appreciated the cleanliness of the rooms and the cozy, modern ambiance, providing a comfortable and clean stay in a great location.
What is the customer service like at Hotel Hugo?
Guests have highlighted the helpful and friendly staff, ensuring a pleasant stay and going above and beyond to provide a great experience for visitors.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the Hudson River comes highly recommended.
Explore Nearby Attractions
The hotel's location in SoHo provides easy access to nearby attractions such as Washington Square Park, One World Trade Center, and the High Line. Consider planning your visit to coincide with these attractions' peak seasons for a more enjoyable experience.
Utilize the Subway
The hotel's proximity to the Spring Street Station, just 3 blocks away, makes it convenient for guests to explore the city using the subway system.
Enjoy the Rooftop Bar
Guests raved about the rooftop bar's incredible views and great drinks. Make sure to visit the rooftop bar, Bar Hugo, for a memorable experience.
Consider Dining Options
While the hotel offers dining options, guests also recommended exploring the nearby restaurants and cafes within walking distance for a diverse culinary experience.
Take Advantage of the Concierge Desk
The hotel's concierge desk received positive feedback for being helpful and informative. Don't hesitate to seek their assistance for recommendations and guidance during your stay.
Be Mindful of Noise Levels
Some guests noted that the hotel's location in a quieter area provided a peaceful stay, while others mentioned potential noise from hallway and other room activities. Consider this when selecting your room or when planning your visit.
Check Room Amenities
Guests appreciated the comfortable and contemporary style of the guestrooms, but some mentioned limited facilities. It's advisable to review the room amenities and consider any specific needs or preferences before booking.
Plan for Room Service Alternatives
Several guests expressed disappointment over the absence of room service and ice machines. Consider alternative options for food and ice, such as nearby eateries that deliver to the hotel or exploring the surrounding area for convenience.
Stay Informed About Additional Charges
Some guests reported unexpected charges and issues with security deposits. It's advisable to clarify all potential charges and fees, including security deposit policies, to avoid any surprises during your stay.
Location
525 Greenwich Street, New York, NY 10013
What's nearby
- Wall Street1.3 mi
- Brooklyn Bridge1.6 mi
- Koreatown1.8 mi
- Madison Square Garden1.9 mi
- Empire State Building2 mi
- Ellis Island2.5 mi
- Times Square2.6 mi
- United Nations Headquarters2.7 mi
- Broadway2.7 mi
- Rockefeller Center2.7 mi
- Theatre District2.8 mi
- Museum of Modern Art2.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Hugo
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
April | October | $514 | $540 |
Cheapest month to stay with an average 57% drop in price. | Most expensive month to stay with an average 20% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Hotel Hugo
Which month has the cheapest rates at Hotel Hugo?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Hotel Hugo is January, with an average nightly rate of $279. The most expensive month is September at $560 per night.
What is the cheapest day to book Hotel Hugo?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Hotel Hugo is Monday, with an average nightly rate of $338. The most expensive day is Tuesday at $759 per night.
How far in advance should you book Hotel Hugo?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Hotel Hugo, book around 2 weeks in advance. This could save you approximately 24% compared to booking last minute.
KAYAK's top tips for your stay at Hotel Hugo
FAQs when booking at Hotel Hugo
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.7 | 2.4 mi | New York LaGuardia | 7.9 mi |