Pros (+) It’s in a pretty good location, near to Soho.
Cons (-) The service is professional but cold. Bed was too soft.
4 stars
Hotel Hugo
Photos of Hotel Hugo
Overview
Nestled in SoHo, amid trendy cafes and boutiques, Hotel Hugo is in a prime location to allow guests the opportunity to explore the city. SoHo is an area known for artistic innovation and creative expression.
Guests can venture out into the city by catching the subway. The Spring Street Station is just 3 blocks away from the hotel.
The hotel is a short walk away from the Hudson River Park and a number of well-known music venues. There is ample opportunity for shopping boutiques that range from eclectic to designer.
Hotel Hugo offers 122 guestrooms, each with a contemporary style reflective of all that SoHo has to offer. Egyptian cotton sheets, flat screen televisions, and Wi-Fi allow guests to feel right at home in cozy guestrooms. Custom-tiled bathrooms offer guests all of the essentials.
The concierge desk, bellhop, and 24-hour business center can help to keep guests informed and connected, while the on-site fitness center offers opportunity for guests who enjoy working out.
Bar Hugo is a glass-enclosed rooftop bar, offering 360-degree views of New York City. Guests can enjoy soulful Cuban dishes from Azul on the Rooftop or Italian cuisine at the street-level restaurant. Guests can venture out to enjoy the restaurants and cafes within walking distance. A number of eateries deliver to the hotel. There is no lack in choice when it comes to dining at Hotel Hugo.
Hotel Hugo offers business and leisure travelers a trendy contemporary respite from a day spend exploring all that the city has to offer.
Latest deals for Hotel Hugo
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Hugo
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- Conference rooms
- Business center
- Concierge service
- Safety deposit box
- Entertainment staff
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Smoke alarms
- Heating
- Adapter
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
General
- Family rooms
- Soundproof rooms
- Telephone
- Storage available
Things to do
- Bicycle rental
- Evening entertainment
- Night club
Parking and transportation
- Parking
- Airport shuttle
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Bathroom
- Hairdryer
- Bathrobe
Workspace
- Fax/photocopying
- Desk
Family friendly
- Babysitting or child care
- Kids meals
Outdoor
- Terrace/Patio
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Spa
- Massage
Reviews of Hotel Hugo
7.9
Good
1826 verified ratings
Wonderful
573
Very good
387
Good
354
Okay
197
Fair
152
Mediocre
69
Poor
94
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, highlighting the cleanliness of the hotel. However, many reviews pointed out that the rooms were quite small and there were issues with noise, particularly from construction and neighboring businesses. Overall, while the hotel has its strengths, the room size and noise levels were significant drawbacks for many visitors.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.9 out of 10
83 reviews
8.2 out of 10
1 review
8.3 out of 10
5 reviews
All reviews
Pros (+) Well designed pretty room Good coffee maker, newspapers Nice bed & linens
Cons (-) Inconsistent quality of housekeeping Shower head did not move Excessive minibar (took up way too much room in a small space)
Cons (-) construction next door
Pros (+) Location, value, roof top bar, rooms were good but small
Cons (-) Internet was horrible Construction noise was brutal Water running through pipes next to room made noise all day / night
Pros (+) Very comfortable room. Roof bar & restaurant on the 1st floor. Great neighborhood for food and running along the Hudson.
Cons (-) The slow elevator.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Hotel Hugo?
Guests have described the beds at Hotel Hugo as very comfortable and cozy, providing a good night's sleep in a trendy contemporary setting.
Is parking available at Hotel Hugo?
Hotel Hugo offers valet parking and an airport shuttle service for guests' convenience, ensuring easy access to transportation options.
How is the food quality at Hotel Hugo?
Guests have praised the hotel's rooftop bar for its incredible views and great drinks, as well as the excellent Cuban and Italian cuisine offered at the on-site restaurants.
What is the cleanliness like at Hotel Hugo?
Guests have appreciated the cleanliness of the rooms and the cozy, modern ambiance, providing a comfortable and clean stay in a great location.
What is the customer service like at Hotel Hugo?
Guests have highlighted the helpful and friendly staff, ensuring a pleasant stay and going above and beyond to provide a great experience for visitors.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the Hudson River comes highly recommended.
Explore Nearby Attractions
The hotel's location in SoHo provides easy access to nearby attractions such as Washington Square Park, One World Trade Center, and the High Line. Consider planning your visit to coincide with these attractions' peak seasons for a more enjoyable experience.
Utilize the Subway
The hotel's proximity to the Spring Street Station, just 3 blocks away, makes it convenient for guests to explore the city using the subway system.
Enjoy the Rooftop Bar
Guests raved about the rooftop bar's incredible views and great drinks. Make sure to visit the rooftop bar, Bar Hugo, for a memorable experience.
Consider Dining Options
While the hotel offers dining options, guests also recommended exploring the nearby restaurants and cafes within walking distance for a diverse culinary experience.
Take Advantage of the Concierge Desk
The hotel's concierge desk received positive feedback for being helpful and informative. Don't hesitate to seek their assistance for recommendations and guidance during your stay.
Be Mindful of Noise Levels
Some guests noted that the hotel's location in a quieter area provided a peaceful stay, while others mentioned potential noise from hallway and other room activities. Consider this when selecting your room or when planning your visit.
Check Room Amenities
Guests appreciated the comfortable and contemporary style of the guestrooms, but some mentioned limited facilities. It's advisable to review the room amenities and consider any specific needs or preferences before booking.
Plan for Room Service Alternatives
Several guests expressed disappointment over the absence of room service and ice machines. Consider alternative options for food and ice, such as nearby eateries that deliver to the hotel or exploring the surrounding area for convenience.
Stay Informed About Additional Charges
Some guests reported unexpected charges and issues with security deposits. It's advisable to clarify all potential charges and fees, including security deposit policies, to avoid any surprises during your stay.
Location
525 Greenwich Street, New York, NY 10013
What's nearby
- Wall Street1.3 mi
- Brooklyn Bridge1.6 mi
- Koreatown1.8 mi
- Madison Square Garden1.8 mi
- Empire State Building2 mi
- Ellis Island2.5 mi
- Times Square2.6 mi
- United Nations Headquarters2.7 mi
- Broadway2.7 mi
- Rockefeller Center2.7 mi
- Theatre District2.7 mi
- Museum of Modern Art2.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Hugo
Low season | February |
|---|---|
High season | September |
Average price (weeknight) | $429 |
Average price (weekend night) | $319 |
When to book a room at Hotel Hugo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Hugo
FAQs when booking at Hotel Hugo
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in New YorkMost recommended
See most recommended stays in New YorkGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 2.4 mi |
Nearest Airport | New York LaGuardia |
Distance to airport | 7.9 mi |
Everything you need to know for your stay in New York
Complete your trip
Popular destinations