Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.7 "World class service."9.6 "96% found the
staff to be very friendly ." 10.0 "100% thought theservice was very professional ." 9.4 "94% said thereception staff was great ." -
9.7 "Terrific location."9.5 "
Near to public transport , according to 95%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." 9.0 "90%liked the proximity to sightseeing ." -
8.5 "Generally very clean."8.1 "81% said
rooms were clean ." 9.3 "93% thoughtit was clean ." -
8.2 "Breakfast is good."
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6.4 "Rooms are ok."7.0 "70% said the
beds were comfortable ." -
5.9 "Food is average."
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5.5 "Average comfort."7.0 "70% said the
beds were comfortable ." -
4.3 "Wellness & sports facilities were not very nice."
Overall Rating
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9.7 "World class service."9.6 "96% found the
staff to be very friendly ." -
9.4 "Terrific location."9.2 "
Near to public transport , according to 92%." -
8.7 "Generally very clean."8.3 "83% said
rooms were clean ." -
6.5 "Average amenities."6.6 "66% thought the
building was acceptable ." -
6.4 "Rooms are ok."
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5.8 "Food is average."
Overall Rating
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9.7 "Terrific location."9.6 "
Near to public transport , according to 96%." -
9.6 "World class service."9.6 "96% found the
staff to be very friendly ." -
8.8 "Generally very clean."9.4 "94% thought
it was clean ." -
8.2 "Breakfast is good."
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6.1 "Rooms are ok."
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5.7 "Average comfort."
Overall Rating
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9.7 "World class service."9.7 "97% found the
staff to be very friendly ." -
9.7 "Terrific location."
Overall Rating
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9.7 "World class service."
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6.2 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Staff was fantastic - room was great, clean and comfortable1
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10.0review from
Best rate and best customer service. Thank you No
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8.0review from
This guest did not leave comments about this hotel.
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10.0review from
clean and friendly staff
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10.0review from
Friendly and helpfull staff, great location, clean and comfortable room. Recommend!
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9.0review from
Staff was friendly and very nice hotel. Will stay there again if we get back to NYC
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9.0review from
Comfortable, quiet rooms and modern frunishings. Great location in SOHO and subway half block away. nothing
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10.0review from
Security. Staff. We were able to check in early which was a BIG help. No door man to assist in getting cabs or luggage.
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9.0review from
This guest did not leave comments about this hotel.
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7.0review from
All staff are kind. The room is small for us.
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5.0review from
Very friendly and helpful staff Very noisy room . Difficult sleep
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10.0review from
This guest did not leave comments about this hotel.
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6.0review from
Received a parking ticket for $65, while unloading my suitcase in front of the hotel, because front desk clerk failed to tell me I had to pay for a parking permit, to unload in front of the hotel.
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6.0review from
Big bathroom. Location is good if you want to be close to Soho. Starbucks in the hotel. Poor water on shower. Very small space for hanging clothes.
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3.0review from
Location Room not very clean and absolutely tiny. They had a queen mattress cover on a king bed so it kept popping off exposing the gross mattress underneath
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7.0review from
The location was great, close to the subway in quiet SoHo The people weren't the friendliest, and beware when booking through, as the manager called it, third party sites they will try to stick you will terrible rooms first!! However, after complaining we were moved to a better room
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6.0review from
Location - proximity to City Winery. Large walk-in shower. The fact that there was NO ROOM SERVICE. They should make arrangements/partner with a nearby restaurant or two, to offer 'room service' delivery.
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7.0review from
It was next to the subway station. There were nice restaurants nearby, at least for brunch! Not really, everything was pretty good. The view of the room was awful, I would've preferred a room looking outside to the street rather than the back of the building.
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4.0review from
Great Rooms, clean, quiet building I got there and they switched me to a King Room with a couch instead of 2 double beds. Big inconvenience. Also the elevator key swiper wasn't working correctly several times.
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3.0review from
Location Cramped space, Not the star level they claimed they were.
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8.0review from
The Courtyard ManhattanSoHo fit the bill perfectly for a trip to Manhattan. Reasonable price, comfortable room, helpful staff and close to transportation.
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8.0review from
The hotel was clean and the staff was very accommodating. The hotel is located in a great place for nearby shopping and restaurants, very convenient. We had a great time, our first time to New York and the travel package price was very reasonable. We will definitely return to NY and to this hotel. Thanks for doing a great job to create an enjoyable trip for your guests. Loved it!!
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10.0review from
It's a rule of thumb that there is really no such thing as a nice hotel room in Manhattan, but this place proved that wrong. Clean, well-lit, quiet. The neighborhood has a good number of bars and restaurants, but was by no means noisy.
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10.0review from
We loved staying in this hotel. I had never been in NYC before and the Courtyard Mariott in Soho was an excellent location to explore the city. The Houston subway stop is right outside the hotel! The room was small, but very clean, with a flat-screen TV and a King-size bed: Excellent to relax after a day walking around the city. Staff was very friendly and courteous. We left our bags with them on our last day (we had a late flight out). Nothing but good things to say about the hotel. We'd love to come again.
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10.0review from
Staff was fantastic - room was great, clean and comfortable1
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10.0review from
Best rate and best customer service. Thank you No
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8.0review from
This guest did not leave comments about this hotel.
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10.0review from
clean and friendly staff
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10.0review from
Friendly and helpfull staff, great location, clean and comfortable room. Recommend!
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9.0review from
Staff was friendly and very nice hotel. Will stay there again if we get back to NYC
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9.0review from
Comfortable, quiet rooms and modern frunishings. Great location in SOHO and subway half block away. nothing
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10.0review from
Security. Staff. We were able to check in early which was a BIG help. No door man to assist in getting cabs or luggage.
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
The Courtyard ManhattanSoHo fit the bill perfectly for a trip to Manhattan. Reasonable price, comfortable room, helpful staff and close to transportation.
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8.0review from
The hotel was clean and the staff was very accommodating. The hotel is located in a great place for nearby shopping and restaurants, very convenient. We had a great time, our first time to New York and the travel package price was very reasonable. We will definitely return to NY and to this hotel. Thanks for doing a great job to create an enjoyable trip for your guests. Loved it!!
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10.0review from
It's a rule of thumb that there is really no such thing as a nice hotel room in Manhattan, but this place proved that wrong. Clean, well-lit, quiet. The neighborhood has a good number of bars and restaurants, but was by no means noisy.
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10.0review from
We loved staying in this hotel. I had never been in NYC before and the Courtyard Mariott in Soho was an excellent location to explore the city. The Houston subway stop is right outside the hotel! The room was small, but very clean, with a flat-screen TV and a King-size bed: Excellent to relax after a day walking around the city. Staff was very friendly and courteous. We left our bags with them on our last day (we had a late flight out). Nothing but good things to say about the hotel. We'd love to come again.
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7.0review from
All staff are kind. The room is small for us.
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7.0review from
The location was great, close to the subway in quiet SoHo The people weren't the friendliest, and beware when booking through, as the manager called it, third party sites they will try to stick you will terrible rooms first!! However, after complaining we were moved to a better room
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7.0review from
It was next to the subway station. There were nice restaurants nearby, at least for brunch! Not really, everything was pretty good. The view of the room was awful, I would've preferred a room looking outside to the street rather than the back of the building.
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5.0review from
Very friendly and helpful staff Very noisy room . Difficult sleep
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6.0review from
Received a parking ticket for $65, while unloading my suitcase in front of the hotel, because front desk clerk failed to tell me I had to pay for a parking permit, to unload in front of the hotel.
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6.0review from
Big bathroom. Location is good if you want to be close to Soho. Starbucks in the hotel. Poor water on shower. Very small space for hanging clothes.
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3.0review from
Location Room not very clean and absolutely tiny. They had a queen mattress cover on a king bed so it kept popping off exposing the gross mattress underneath
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6.0review from
Location - proximity to City Winery. Large walk-in shower. The fact that there was NO ROOM SERVICE. They should make arrangements/partner with a nearby restaurant or two, to offer 'room service' delivery.
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4.0review from
Great Rooms, clean, quiet building I got there and they switched me to a King Room with a couch instead of 2 double beds. Big inconvenience. Also the elevator key swiper wasn't working correctly several times.
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3.0review from
Location Cramped space, Not the star level they claimed they were.
