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Hilton Garden Inn New York/Manhattan-Chelsea

121 West 28th Street, New York, NY 10001-6102, United States
+1 212 564 2181

$131+

Overall guest ratings

8.2/10 Excellent
Based on 2,113 reviews

Review highlights

  • 9.6
  • 8.8
  • 6.6
  • 3.1

Good to know

  • Clean rooms
  • Friendly service

Nearby

    Show all

    About

    Our Chelsea Hotel is nestled in the Heart of the Big Apple Delight in Hilton Garden Inn New York/Chelsea - a modern Madison Square Garden hotel. Perfectly located in the city's Flower and very chic Chelsea district, the hotel is in the heart of it all. Just south of Times Square and convenient to Penn Station, Grand Central Station and all subway lines, this charming Chelsea hotel is central to the wonders of the city. * Less than 0.5 miles to Jacob Javits Cente * Four blocks to Macy' * Seven different subway lines within a short walking distanc * Three blocks to Madison Square Garde Connect in Business at this Madison Square Garden Hotel Corporate travelers enjoy an easy walk to many businesses and area corporations * Jacob Javits Convention Center * Fashion Institute of Technology * Flat Iron Building * Macy' * Fisher Pric * Cisco System Enjoy Easy Access to the Wonders of the City from our Chelsea Hotel Guest of our hotel are central to all the sights and sounds of New York City's night life, award-winning restaurants, museums, Chelsea Pier, Greenwich Village, SoHo, Tribeca, the Garment Center and the famous Broadway * Madison Square Garden * Empire State Building * Times Square * Macy' * 34th Street Shopping Distric * Wholesale Merchandise Mart * Broadwa * Chelsea Pie * Greenwich Village ***** Everything. Right where you need it.® ****

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    Hilton

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Concierge service
    • Laundry service
    • Room service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 2,113 reviews
    • 9.6 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.6 "96% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Easily accessible by car, said 100%."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
      7.5 "Management was excellent, said 75%."
    • 6.6 "Average value."
    • 6.4 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.0 "Only 60% said rooms were big enough."
      5.9 "For only 59%, the bathroom was ok."
      6.7 "67% said the view was so-so."
    • 3.1 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."

    Overall Rating

    8.3 Excellent
    Based on 845 reviews
    • 9.6 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.4 "94% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 6.7 "Average value."
    • 6.6 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      6.3 "Only 63% said rooms were big enough."
      5.8 "For only 58%, the bathroom was ok."
    • 5.0 "Average comfort."
      5.7 "Beds were acceptable for 57%."
      6.3 "Only 63% said rooms were big enough."
    • 3.1 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
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    Overall Rating

    8.1 Excellent
    Based on 993 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 6.6 "Breakfast is mediocre."
    • 6.2 "Average value."
    • 5.7 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      5.9 "For only 59%, the bathroom was ok."
      6.6 "66% said the view was so-so."
    • 4.9 "Not very comfortable."
      4.9 "51% said rooms were small."
      4.2 "58% thought it was too noisy."
      1.0 "Air conditioning was criticized by 90%."
    • 3.1 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
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    Overall Rating

    7.5 Good
    Based on 84 reviews
    • 9.3 "Terrific location."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 6.8 "Average value."
    • 6.4 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
    • 5.4 "Average comfort."
      5.7 "Beds were acceptable for 57%."

    Overall Rating

    8.0 Good
    Based on 190 reviews
    • 9.7 "Terrific location."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 6.8 "Breakfast is mediocre."
    • 6.0 "Average value."
    • 5.8 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.5 "Only 65% said rooms were big enough."
      5.8 "For only 58%, the bathroom was ok."
    • 5.7 "Average comfort."
      6.3 "Beds were acceptable for 63%."
      6.5 "Only 65% said rooms were big enough."
    • 3.1 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention
    times square
    walk to times
    decent budget hotel
    staff was helpful
    great location
    different subway lines
    close to penn station
    chelsea
    hilton garden
    mid-town location
    new york
    clean compact
    staff pleasant knowledgeable
    iced lemon
    great value for money
    kings size
    unclean with hair
    impressed with security
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