Overview

Hilton Garden Inn New York/Manhattan-Chelsea

121 West 28th Street, New York, NY 10001-6102, United States
+1 212 564 2181

$174+

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Rates

Overall guest ratings

8.2/10 Excellent
Based on 1,894 reviews
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Review highlights

  • 9.6
  • 9.2
  • 8.5
  • 4.1

Good to know

  • Clean rooms
  • Friendly service
  • Close to public transport

Nearby

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    About

    Our Chelsea Hotel is nestled in the Heart of the Big Apple Delight in Hilton Garden Inn New York/Chelsea - a modern Madison Square Garden hotel. Perfectly located in the city's Flower and very chic Chelsea district, the hotel is in the heart of it all. Just south of Times Square and convenient to Penn Station, Grand Central Station and all subway lines, this charming Chelsea hotel is central to the wonders of the city. * Less than 0.5 miles to Jacob Javits Cente * Four blocks to Macy' * Seven different subway lines within a short walking distanc * Three blocks to Madison Square Garde Connect in Business at this Madison Square Garden Hotel Corporate travelers enjoy an easy walk to many businesses and area corporations * Jacob Javits Convention Center * Fashion Institute of Technology * Flat Iron Building * Macy' * Fisher Pric * Cisco System Enjoy Easy Access to the Wonders of the City from our Chelsea Hotel Guest of our hotel are central to all the sights and sounds of New York City's night life, award-winning restaurants, museums, Chelsea Pier, Greenwich Village, SoHo, Tribeca, the Garment Center and the famous Broadway * Madison Square Garden * Empire State Building * Times Square * Macy' * 34th Street Shopping Distric * Wholesale Merchandise Mart * Broadwa * Chelsea Pie * Greenwich Village ***** Everything. Right where you need it.® ****

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Concierge service
    • Laundry service
    • Room service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Cribs available
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 1,894 reviews
    • 9.6 "Terrific location."
    • 9.2 "World class service."
    • 8.5 "Food is delicious."
    • 7.0 "Good breakfast."
    • 5.9 "Rooms are ok."
    • 4.1 "Internet is poor."

    Overall Rating

    8.4 Excellent
    Based on 700 reviews
    • 9.8 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.2 "92% liked the proximity to sightseeing."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.8 "88% said the reception staff was great."
    • 8.5 "Food is delicious."
      9.1 "Yummy desserts, said 91%."
    • 7.4 "Good breakfast."
    • 5.6 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      5.0 "For only 50%, the bathroom was ok."
    • 4.8 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
      4.4 "56% thought it was too noisy."
    • 4.6 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
    • 3.7 "Internet is poor."
      1.8 "82% said the wifi quality was bad."
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    Overall Rating

    8.1 Excellent
    Based on 890 reviews
    • 9.4 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 8.5 "Food is delicious."
      9.1 "Yummy desserts, said 91%."
    • 7.1 "Good breakfast."
    • 5.2 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.9 "Only 69% said rooms were clean enough."
      6.5 "65% said the view was so-so."
      5.1 "Cleanliness of the bathroom was average, said 51%."
      6.0 "60% thought the kitchenette was ok."
    • 4.6 "Not very comfortable."
      4.4 "56% said rooms were small."
      4.5 "55% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
    • 4.6 "Vibe wasn't good."
      3.1 "69% criticized the unstylish hotel."
      3.7 "For 63%, the lobby entrance was sub-standard."
    • 4.4 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
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    Overall Rating

    7.6 Good
    Based on 113 reviews
    • 9.3 "Terrific location."
    • 9.1 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 8.4 "Generally very clean."
      8.0 "80% said rooms were clean."
    • 7.3 "High value."
    • 7.0 "Good breakfast."
    • 5.9 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
    • 4.9 "Not very comfortable."
      4.6 "54% thought it was too noisy."
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    Overall Rating

    8.0 Good
    Based on 189 reviews
    • 9.7 "Terrific location."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 7.3 "Good breakfast."
    • 5.4 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      6.1 "Only 61% said rooms were big enough."
      5.2 "For only 52%, the bathroom was ok."
    • 5.3 "Average comfort."
      5.5 "Beds were acceptable for 55%."
      6.1 "Only 61% said rooms were big enough."
    • 4.6 "Vibe wasn't good."
    • 4.3 "Internet is poor."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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