The Hilton Garden Inn New York/Manhattan-Midtown East, New York is located on East 52nd Street near 5th Avenue. It offers many amenities and services including fitness facilities, 24-hour front desk assistance, and concierge services that can help guests book tours or purchase tickets. There is also dry cleaning services available, and the front desk can provide luggage storage if needed. The staff members are multilingual and can assist guests in English and Spanish.
Dining options include an on-site restaurant and room service during limited hours. Guests can enjoy an English breakfast in the mornings, but a small surcharge will apply. There are coffee and tea provided in the main common area, and there is also a bar on site where guests can grab a cocktail or glass of wine.
There are 206 guest rooms arranged over 28 floors, and each room contains in-room climate controls, 32" flat-screen TVs, free WiFi, and MP3 docking stations. Guests will also find refrigerators, microwaves, and safes in their rooms. The housekeeping staff stops in daily to ensure cleanliness, and guests can choose to book adjoining rooms if needed. The hotel does not supply cribs or infant beds.
The hotel is located in Midtown which puts it in close proximity to many area attractions such as St. Patrick's Cathedral, the Museum of Modern Art, and the United Nations Headquarters. Rockefeller Center, Top of the Rock, and Central Park are a short 15-minute walk from the property. The closest airport is LaGuardia which is about 20-minutes away via car.
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The property got the job done for what I needed, but could have been a little nicer decor-wise. The hallways were not air-conditioned so it was always very warm coming out of the elevator onto my floor. I also expected more from the dining options inside the restaurant. However my room was nice and comfortable.
My room was cleaned twice, the staff was rude, never replace shampoo or conditioner in the bottles that are in the shower and on and on and on
Pros. Location is excellent
Cons. During winter having coffee available in lobby during the afternoon hours will exceed customer expectation
Pros. Great location, helpful staff.
Cons. The room was noisy. It was located next to something mechanical that made quite a bit of noise.
Pros. Very friendly front desk and valet staff ! Loved the balcony in being able to sit outside and look at the beautiful view ! Very comfortable bed !
Cons. The Factor tonight I checked in there was no blankets on my bed and they were having problems with the laundry service. That's not my problem ! there should be sheets and blankets on each bed before they rent the room out ! Also, I asked for a wake-up call never received it. I needed to get a cup of milk on Saturday night and even though they're were staff in the restaurant/ store, they told me they were closed and would not allow me to grab milk and a bag of chips. Not cool !
Pros. The staff were very pleasant and courteous, and the location was good for my business meeting.
Cons. The room was very small and cramped, to the point of being claustrophobic. Unfortunately, in New York small hotel rooms at extraordinarily high prices is the norm.
Pros. It was clean, nice and comfortable. Staff was friendly and helpful. I would stay here again.
Cons. Maid tried to clean the room at 8:00 am...
Pros. Great staff!
Cons. Requested staff to provide additional towels and shampoo bottles. Had to call them three times from the room and then at the counter in person for this to happen. Otherwise stay was great but wish they could have quick follow up and better attentiveness from staff.
Cons. There was no adapter available even at the reception for the European plug mobile phone charger
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the hotel?
The hotel offers an on-site restaurant, room service during limited hours, and a bar where guests can enjoy a cocktail or glass of wine.
What are the common concerns about the hotel's rooms?
Some guests have mentioned concerns about the small size of the rooms, oversized and mismatched furniture, and the need for updated mattresses.
What are the hotel's unique offerings for guests?
Guests can enjoy an English breakfast in the mornings for a small surcharge, and there are coffee and tea provided in the main common area. The hotel also offers fitness facilities and 24-hour front desk assistance.
What are guests saying about the hotel's cleanliness and customer service?
Many guests have praised the hotel for its cleanliness and friendly staff. However, some have expressed concerns about the frequency of room cleaning and the responsiveness of the front desk staff.
When is the best time to visit the hotel?
The high season is in December, and the hotel's location in Midtown puts it in close proximity to many area attractions such as St. Patrick's Cathedral, the Museum of Modern Art, and the United Nations Headquarters.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the On-Site Dining
Guests appreciated the convenience of the on-site restaurant and room service. Consider enjoying an English breakfast in the mornings for a small surcharge.
Consider the Location for Sightseeing
The hotel's location in Midtown provides close proximity to many attractions such as St. Patrick's Cathedral, the Museum of Modern Art, Rockefeller Center, and Central Park, making it an ideal base for sightseeing.
Be Mindful of Room Size
Some guests noted that the rooms were small, so if space is a priority, it may be beneficial to inquire about room size options or consider booking adjoining rooms if needed.
Check Room Amenities
Guests appreciated the in-room climate controls, 32" flat-screen TVs, free WiFi, refrigerators, microwaves, and safes. However, some mentioned that the mattresses may need replacement, so it's worth checking this aspect before booking.
Utilize the Concierge Services
The hotel offers concierge services that can assist in booking tours or purchasing tickets, which can be helpful for planning activities and exploring the area.
Take Note of Housekeeping Frequency
Some guests mentioned that housekeeping was only provided once every few days, so it's advisable to communicate any specific housekeeping needs with the staff.
Consider Nearby Dining Options
The hotel's location near various restaurants and dining options was appreciated by guests, providing flexibility for dining preferences and experiences.
Be Aware of Noise Levels
Some guests noted that soundproofing between adjacent rooms could have been better, so light sleepers may want to consider this when booking.
Check for Special Requests
If specific amenities or services are required, such as adjoining rooms, early check-in, or specific room configurations, it's advisable to communicate these needs with the hotel in advance to ensure a comfortable stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
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High season | April |
Average price (weeknight) | $382 |
Average price (weekend night) | $306 |
Hilton Garden Inn New York/Manhattan-Midtown East is located at 206 East 52nd Street in Midtown, 1 miles from the center of New York. Grand Central Terminal is the closest landmark to Hilton Garden Inn New York/Manhattan-Midtown East.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hilton Garden Inn New York/Manhattan-Midtown East.
Yes, Hilton Garden Inn New York/Manhattan-Midtown East offers free Wi-Fi.
Hilton Garden Inn New York/Manhattan-Midtown East is 1.8 miles from New York Skyports SPB.
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